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SAP Service Cloud

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Customer Self-Service
SAP Service Cloud
Direktvergleich Serviceware

SAP Service Cloud vs. Serviceware

SAP Service Cloud

0 Bewertungen

Was ist SAP Service Cloud?

SAP Service Cloud ist eine Kundenservice- und Support-Software, die es Unternehmen ermöglicht, ihre Kundendienstprozesse zu optimieren und zu automatisieren. Das Tool bietet eine Reihe von Funktionen wie Ticketing, Self-Service, Live-Chat und eine Kontaktverwaltung. Weiterhin beinhaltet die Software ein CRM-System. Mit SAP Service Cloud können Unternehmen ihren Kundenservice verbessern und gleichzeitig Kosten sparen. Ein Demotermin kann auf der Website vereinbart werden.

Alle Tools von SAP gibt es auf der Übersichts-Seite des Software-Herstellers.

Serviceware

0 Bewertungen

Was ist Serviceware?

Serviceware ist eine Softwareplattform, die fünf Lösungen für IT-Services bietet. Sie kann entweder als integrierte Plattform oder als unabhängige Lösungen genutzt werden. Die Plattform ist KI-gestützt und optimiert Serviceprozesse in den Bereichen IT, HR und Shared Customer Services. Die wesentlichen Funktionen umfassen IT Financial Management, IT Service Management, Corporate Performance Management, Wissensmanagement und Field Service Management. Das Pricing-Modell ist auf Anfrage erhältlich.

Ingeniux CMS

DIXA

Bewertungen

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Bewertungen

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Bewertungen (0)

Bewertungen

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Einschätzungen des Bewertenden

SAP Service Cloud

Einschätzungen des Bewertenden

Noch nicht genügend Bewertungen vorhanden

0

Benutzerfreundlichkeit

Customer Self-Service

Kategorie-Durchschnitt: 8.8

0

Erfüllung der Anforderungen

Customer Self-Service

Kategorie-Durchschnitt: 9.1

0

Kundensupport

Customer Self-Service

Kategorie-Durchschnitt: 8.7

0

Einfache Einrichtung

Customer Self-Service

Kategorie-Durchschnitt: 8.3

Serviceware

Einschätzungen des Bewertenden

Noch nicht genügend Bewertungen vorhanden

0

Benutzerfreundlichkeit

Wissensmanagement

Kategorie-Durchschnitt: 8.9

0

Erfüllung der Anforderungen

Wissensmanagement

Kategorie-Durchschnitt: 9.1

0

Kundensupport

Wissensmanagement

Kategorie-Durchschnitt: 8.6

0

Einfache Einrichtung

Wissensmanagement

Kategorie-Durchschnitt: 8.6

Preise

SAP Service Cloud

Preise

Keine Informationen vorhanden

Serviceware

Preise

Keine Informationen vorhanden

Screenshots & Videos

SAP Service Cloud

Screenshots & Videos

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Serviceware

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