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Zendesk Support Suite

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Zendesk Support Suite
Direktvergleich charles

Zendesk Support Suite vs. charles

Zendesk Support Suite

97 Bewertungen

Zendesk - die Kundenservice-Software:

Zendesk ist eine Omnichannel-Lösung, die KI und menschliches Know-how vereint, um Interaktionen im Kundenservice effizient und empathisch zu gestalten. Die KI ist auf über 18 Milliarden Service-Interaktionen trainiert und sorgt für eine effektive Problemlösung. Als einzige CX-Lösung mit nativer, KI-gesteuerter QA überwacht und verbessert Zendesk die Qualität aller Interaktionen. Die Software kann unabhängig von Unternehmensgröße und -komplexität sofort genutzt werden.

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charles

80 Bewertungen

Was ist charles?

charles ist eine Plattform für Conversational AI und CRM aus Berlin. Unsere benutzerfreundliche Software ermöglicht es Unternehmen, ihren Umsatz und die Kundenbindung durch innovative Kundenerlebnisse zu steigern, indem sie bestehende Marketingkanäle mit Messaging-Apps ergänzen.

Unsere AI Agents übernehmen Aufgaben wie Lead-Qualifizierung, Produktempfehlungen oder Kundenservice und liefern schnelle, präzise und kontextbezogene Antworten.

ebuero

ReplyOne

Bewertungen

Bewertungen (97)

Bewertungen

48 Bewertungen

45 Bewertungen

1 Bewertungen

1 Bewertungen

2 Bewertungen

Bewertungen (80)

Bewertungen

72 Bewertungen

7 Bewertungen

1 Bewertungen

0 Bewertungen

0 Bewertungen

Einschätzungen des Bewertenden

Zendesk Support Suite

Einschätzungen des Bewertenden

8.8

Benutzerfreundlichkeit

Kundenservice

Kategorie-Durchschnitt: 9

9

Erfüllung der Anforderungen

Kundenservice

Kategorie-Durchschnitt: 9

8.3

Kundensupport

Kundenservice

Kategorie-Durchschnitt: 9

7.8

Einfache Einrichtung

Kundenservice

Kategorie-Durchschnitt: 8.7

charles

Einschätzungen des Bewertenden

9.2

Benutzerfreundlichkeit

WhatsApp Marketing

Kategorie-Durchschnitt: 9.1

9.5

Erfüllung der Anforderungen

WhatsApp Marketing

Kategorie-Durchschnitt: 9.2

9.7

Kundensupport

WhatsApp Marketing

Kategorie-Durchschnitt: 9.3

9.5

Einfache Einrichtung

WhatsApp Marketing

Kategorie-Durchschnitt: 8.9

Preise

Zendesk Support Suite

Preise

Support Team

€19,00/ Kundendienst-Mitarbeiter:in/Monat

1.140 €/Jahr für 5 Kundendienst-Mitarbeiter:innen* Zusätzliche Kanäle sind im Support-Team als Add-ons verfügbar.** Es fallen zusätzliche Gebühren an.

Suite Team

€55,00/ Kundendienst-Mitarbeiter:in/Monat

3.300 €/Jahr für 5 Kundendienst-Mitarbeiter:innen* Zusätzliche Kanäle sind im Support-Team als Add-ons verfügbar.** Es fallen zusätzliche Gebühren an.

Suite Professional

€115,00/ Kundendienst-Mitarbeiter:in/Monat

6.900 €/Jahr für 5 Kundendienst-Mitarbeiter:innen* Zusätzliche Kanäle sind im Support-Team als Add-ons verfügbar.** Es fallen zusätzliche Gebühren an.

Suite Enterprise

Auf Anfrage

Sprechen Sie mit unseren Expert:innen, um eine Lösung zu finden, die Ihren Anforderungen entspricht.

charles

Preise

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Zendesk Support Suite

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charles

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