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Software & Tools Agenturen & Services

ServiceNow IT Service Management

Startseite
IT Service Management (ITSM)
ServiceNow IT Service Management
Direktvergleich SysAid

ServiceNow IT Service Management vs. SysAid

ServiceNow IT Service Management

19 Bewertungen

Was ist ServiceNow IT Service Managemen?

ServiceNow® IT Service Management (ITSM) ist eine cloud-basierte Service-Management-Lösung. Mit dem Tool können Nutzer*innen unternehmensübergreifende digitale Workflows erstellen, die Menschen, Funktionen und Systeme verbinden. Zudem unterstützen die Funktionen um KI und Analytics dabei, mehr Vorhersagen zu treffen und sich wiederholende Aufgaben zu automatisieren. Über die Homepage kann ein Demo angefragt werden.

SysAid

3 Bewertungen

Was ist SysAid?

SysAid verfolgt als ITSM-Software einen Automatisierungsansatz. Das Entwicklerunternehmen – die SysAid Technologies Ltd. – bietet eine Anwendung an, über die sich das IT-Service-Management automatisiert. Dafür stehen unter anderem eine Ticket-Automation, Task-Automation, Self-Service-Automation und eine Workflow-Automation bereit. Andere business-wichtige Tools, wie Sage oder Slack, sind laut Entwickler integrierbar. Dabei soll sich SysAid auf die gewohnten Workflows anpassen und nicht umgekehrt. Es verspricht eine unbegrenzte Anzahl an benutzerdefinierten Feldern und eine ebenso unbegrenzte Anzahl an Vorlagen sowie Formularen, über die Kund:innen das System auf ihre Bedürfnisse abstimmen können. SysAid wird individuell kalkuliert. Die Buchung einer Demo ist möglich.

Jira Service Management

Freshservice

Bewertungen

Bewertungen (19)

Bewertungen

6 Bewertungen

11 Bewertungen

1 Bewertungen

1 Bewertungen

0 Bewertungen

Bewertungen (3)

Bewertungen

3 Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

Einschätzungen des Bewertenden

ServiceNow IT Service Management

Einschätzungen des Bewertenden

7.7

Benutzerfreundlichkeit

IT Service Management (ITSM)

Kategorie-Durchschnitt: 8.6

8.8

Erfüllung der Anforderungen

IT Service Management (ITSM)

Kategorie-Durchschnitt: 9.1

8

Kundensupport

IT Service Management (ITSM)

Kategorie-Durchschnitt: 9

6.6

Einfache Einrichtung

IT Service Management (ITSM)

Kategorie-Durchschnitt: 8.2

SysAid

Einschätzungen des Bewertenden

10

Benutzerfreundlichkeit

Service Desk

Kategorie-Durchschnitt: 8.5

10

Erfüllung der Anforderungen

Service Desk

Kategorie-Durchschnitt: 9.1

10

Kundensupport

Service Desk

Kategorie-Durchschnitt: 8.9

8.6

Einfache Einrichtung

Service Desk

Kategorie-Durchschnitt: 8

Preise

ServiceNow IT Service Management

Preise

ServiceNow IT Service Management

Auf Anfrage

Das benutzerdefinierte Preisangebot umfasst: Eine Bewertung des Geschäftsnutzen für fortgeschrittene Funktionen wie Virtual Agent und DevOps Change Velocity. Skalierbare Pakete für jede Phase des geschäftlichen Wachstums mit ITSM Standard, Professional und Enterprise. Flexible Preisgestaltung, maßgeschneidert für die eigenen Anforderungen

SysAid

Preise

BASIC

Auf Anfrage

Für einfache und effiziente IT-Unterstützung

Full

Auf Anfrage

Für ITIL-ausgereifte Organisationen

Screenshots & Videos

ServiceNow IT Service Management

Screenshots & Videos

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SysAid

Screenshots & Videos

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Alle Produkte Alle Services Alle Software Kategorien Alle Service Kategorien Impressum Datenschutz Nutzungsbedingungen Für Anbieter Community Guidelines RSS-Feed