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Jira Service Management

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Service Desk
Jira Service Management
Direktvergleich Atera

Jira Service Management vs. Atera

Jira Service Management

37 Bewertungen

Was ist Jira Service Management?

Jira Service Management möchte laut eigener Aussage Dev-, IT-Ops- und Business-Teams die Kooperation in Hochgeschwindigkeit ermöglichen. Dafür lässt sich das System individuell auf die jeweiligen Anforderungen anpassen. Teams sollen damit einen Service-Desk einrichten und kontinuierlich skalierbar anpassen können. Darüber hinaus bietet das Tool ein Service-Aufgaben-Management, bei dem sie auch Daten aus anderen Entwickler-Tools einspielen können. Als Kern-Benefits nennt der australische Entwickler – die Atlassian. Pty Ltd – Anfragenmanagement, Störungsmanagement, Änderungsmanagement, Asset-Management, Konfigurationsmanagement, Wissensmanagement und Problemmanagement. Für bis zu drei Agent:innen kann Jira Service Management immer kostenlos verwendet werden. Für größere Teams gibt es unterschiedliche Bezahl-Bundles ab 20 $ pro Monat.

Atera

1 Bewertungen

Was ist Atera?

Die KI-gestützte IT-Management-Plattform von Atera ermöglicht IT-Teams in Unternehmen und Managed Service Providern (MSPs), unternehmensweit und in jeder Größenordnung operative Spitzenleistungen zu erzielen. Das Tool ermöglicht die Verwaltung des gesamten IT-Betriebs - von Remote Monitoring und Management (RMM), Helpdesk und Ticketing bis hin zu Patching und Automatisierung - über ein einziges intuitives Dashboard.

Mit Atera lassen sich Abläufe optimieren, in Echtzeit Überblick über die IT schaffen und die tägliche Produktivität in Unternehmen steigern. Die IT-Umgebung kann mit Dutzenden von kuratierten Best-in-Class-Lösungen für Sicherheit, Backup und Wiederherstellung, Netzwerküberwachung und mehr durchgängig angepasst werden.

Atera kann kostenlos für 30 Tage getestet oder eine Demo gebucht werden unter: www.atera.com

ky2help®

ServiceNow IT Service Management

Bewertungen

Bewertungen (37)

Bewertungen

17 Bewertungen

18 Bewertungen

2 Bewertungen

0 Bewertungen

0 Bewertungen

Bewertungen (1)

Bewertungen

1 Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

Einschätzungen des Bewertenden

Jira Service Management

Einschätzungen des Bewertenden

8

Benutzerfreundlichkeit

Service Desk

Kategorie-Durchschnitt: 8.5

9

Erfüllung der Anforderungen

Service Desk

Kategorie-Durchschnitt: 9.1

8.7

Kundensupport

Service Desk

Kategorie-Durchschnitt: 8.9

7.7

Einfache Einrichtung

Service Desk

Kategorie-Durchschnitt: 8

Atera

Einschätzungen des Bewertenden

Noch nicht genügend Bewertungen vorhanden

10

Benutzerfreundlichkeit

Remote Monitoring Management (RMM)

Kategorie-Durchschnitt: 9.1

10

Erfüllung der Anforderungen

Remote Monitoring Management (RMM)

Kategorie-Durchschnitt: 9.2

0

Kundensupport

Remote Monitoring Management (RMM)

Kategorie-Durchschnitt: 8.4

8.6

Einfache Einrichtung

Remote Monitoring Management (RMM)

Kategorie-Durchschnitt: 9.1

Preise

Jira Service Management

Preise

Data Center

Ab $17,20/

Für bis zu 50 Agenten, steigender Preis bei steigender Anzahl an Agenten. Für Teams, die eine selbstverwaltete Lösung benötigen.

Enterprise

Auf Anfrage

Premium

$47,00/ User / Monat

Standard

$21,00/ User / Monat

Free

Kostenlos

Immer kostenlos für bis zu 3 Agenten

Atera

Preise

Trial

Free Trial

30 TAGE KOSTENLOSE TESTVERSION. KEINE KREDITKARTE ERFORDERLICH.

Pro

€129,00/ User / Monat

Pro Techniker, jährliche Abrechnung oder $159 pro Monat

Growth

€179,00/ User / Monat

Pro Techniker, jährliche Abrechnung oder $209 pro Monat

Power

€209,00/ User / Monat

Pro Techniker, jährliche Abrechnung oder $249 pro Monat

Screenshots & Videos

Jira Service Management

Screenshots & Videos

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Atera

Screenshots & Videos

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Alle Produkte Alle Services Alle Software Kategorien Alle Service Kategorien Impressum Datenschutz Nutzungsbedingungen Für Anbieter Community Guidelines RSS-Feed