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Jira Service Management

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Jira Service Management
Compare to Atera

Jira Service Management vs. Atera

Jira Service Management

37 Reviews

What is Jira Service Management?

According to its own statement, Jira Service Management aims to enable high-speed cooperation between dev, IT ops, and business teams. For this, the system can be individually adapted to the respective requirements. Teams should be able to set up a service desk and continuously adapt it in a scalable manner. In addition, the tool offers a service task management, in which they can also import data from other developer tools. The core benefits named by the Australian developer - Atlassian Pty Ltd - include request management, incident management, change management, asset management, configuration management, knowledge management, and problem management. Jira Service Management can always be used free of charge for up to three agents. For larger teams, there are different pay bundles starting at $20 per month.

Atera

1 Reviews

What is Atera?

Atera’s AI-powered IT management platform enables enterprise IT teams and Managed Service Providers (MSPs) to achieve operational excellence across their organization, at any scale. Manage your entire IT operations—from remote monitoring and management (RMM), helpdesk, and ticketing to patching and automation—in a single intuitive dashboard.
Streamline your operations, get real-time oversight of your IT, and boost everyday productivity across your organization. Customize your IT environment end-to-end with dozens of curated best-in-class solutions for security, backup and recovery, network monitoring, and more.

Discover how AI can help you create unparalleled IT efficiency. Try Atera for free for 30 days or book a demo at: www.atera.com

ky2help®

ServiceNow IT Service Management

Reviews

Reviews (37)

Reviews

17 Reviews

18 Reviews

2 Reviews

0 Reviews

0 Reviews

Reviews (1)

Reviews

1 Reviews

0 Reviews

0 Reviews

0 Reviews

0 Reviews

Reviewers' assessments

Jira Service Management

Reviewers' assessments

8

Ease of use

Service Desk

Average: 8.5

9

Meets requirements

Service Desk

Average: 9.1

8.7

Customer Support

Service Desk

Average: 8.9

7.7

Ease of setup

Service Desk

Average: 8

Atera

Reviewers' assessments

Not enough reviews yet

10

Ease of use

Remote Monitoring Management (RMM)

Average: 9.1

10

Meets requirements

Remote Monitoring Management (RMM)

Average: 9.2

0

Customer Support

Remote Monitoring Management (RMM)

Average: 8.4

8.6

Ease of setup

Remote Monitoring Management (RMM)

Average: 9.1

Pricing

Jira Service Management

Pricing

Data Center

From $17.20/

Für bis zu 50 Agenten, steigender Preis bei steigender Anzahl an Agenten. Für Teams, die eine selbstverwaltete Lösung benötigen.

Enterprise

Upon request

Premium

$47.00/ User / month

Standard

$21.00/ User / month

Free

Free

Immer kostenlos für bis zu 3 Agenten

Atera

Pricing

Trial

Free Trial

30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

Pro

€129.00/ User / month

per technician, billed annually or $159/mo billed monthly

Growth

€179.00/ User / month

per technician, billed annually or $209/mo billed monthly

Power

€209.00/ User / month

per technician, billed annually or $249/mo billed monthly

Screenshots & Videos

Jira Service Management

Screenshots & Videos

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Atera

Screenshots & Videos

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All products All Services All Software Categories All Service Categories Imprint Data Protection Terms & Conditions For software providers Community Guidelines RSS-Feed