Best Returns Management Software & Tools

The Returns Management category includes software solutions that help businesses streamline and optimize the return and exchange process for their customers. These tools automate the handling of returns by providing return labels, tracking the status of returned items, and ensuring seamless communication between customers, warehouses, and logistics. Returns management software is primarily used by e-commerce businesses, retailers, and logistics providers that frequently deal with returns and want to reduce associated costs and operational complexity.

Additionally, the software often includes features such as automated refunds, management of return reasons, and integration with existing e-commerce and ERP systems. A robust returns management solution helps improve customer satisfaction while enhancing internal operational efficiency.

To be included in the category, a solution should offer the following features:

Provision of return labels for customers
Real-time tracking of return status
Automation of refund and exchange processes
Integration with e-commerce and ERP systems
Management and analysis of return reasons

What is toern?

toern is an all-in-one returns solution for e-commerce. The solution automates the entire return process, from label creation to refunds, helping online retailers turn returns from a cost factor into a strategic advantage.

By using intelligent data collection and AI-powered analysis of image, text, and speech information, toern provides valuable insights into return behavior and enables data-driven decisions to optimize business operations.

8returns

4.7

(5 reviews)

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Price: From 99.00 € / Month

(5 reviews)

8returns helps ecommerce brands retain revenue on returns through automated exchanges, store credit, and ‘Shop Now’ repurchases.

Sage Distribution and Manufacturing Operations

4.0

(17 reviews)

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No price information

(17 reviews)

Kostenlose Demo

The smart ERP software for distribution & manufacturing – with tools for inventory, orders, production & finance to streamline processes and boost decisions.

VCE

4.8

(18 reviews)

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Price: From 299.00 € / Month

(18 reviews)

VCE Solutions offers a digital logistics platform, providing automated, scalable software solutions for streamlining shipping and transport processes.

Label printing

Return labels

plus 17 more

Hive

4.7

(15 reviews)

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No price information

(15 reviews)

Hive offers efficient e-commerce logistics for D2C brands with its fulfillment centers across Europe and robust software.

parcelLab

4.8

(3 reviews)

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No price information

(3 reviews)

ParcelLab offers real-time tracking, proactive communication, and return management. Compatible with all systems and over 100 shipping services globally. Pricing on request.

Parcel Perform

4.5

(1 reviews)

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No price information

(1 reviews)

Parcel Perform optimizes delivery services with intelligent routing, integrated CRM, and detailed reporting tools. Ideal for improving customer service.

AfterShip

4.0

(1 reviews)

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Price: From 11.00 $ / Month

(1 reviews)

AfterShip is a tracking management software compatible with various tools, offering features like notifications and reporting.

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(0 reviews)

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(0 reviews)

Was ist Returnless?

Returnless ist eine Softwareplattform, die sich an E-Commerce-Unternehmen richtet. Sie automatisiert den Rückgabeprozess, um Rücksendungen effizienter zu verwalten. Die Plattform bietet Funktionen wie anpassbare Rückgabeformulare, Rückgaberegeln, Rückanalysen und Automatisierungen. Zudem ermöglicht sie Integrationen mit verschiedenen E-Commerce-Tools. Das Preismodell umfasst eine kostenlose Testphase, gefolgt von individuellen Preisoptionen.

MS Direct

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Price: Custom offer

(0 reviews)

With the Shipping Platform by MS Direct, you manage shipping, customs, taxes and returns in cross-border e-commerce: simple, transparent, and scalable.

ZigZag

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No price information

(0 reviews)

Was ist ZigZag?

ZigZag ist ein marktführender globaler Anbieter von Rücksendelösungen für Einzelhändler und deren Kund*\innen. Die Plattform bietet personalisierte Rücksendelösungen, die auf umfangreicher Erfahrung und Kundenservice basieren. Die Hauptfunktionen umfassen ein intelligentes Rücksendeportal, papierlose Rücksendungen und umfassende Berichterstattung zur Optimierung von Rücksendungen. Preise sind auf Anfrage erhältlich.

ReturnGO

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Price: From 147.00 $ / Month

(0 reviews)

Was ist ReturnGO?

ReturnGO ist eine nachhaltige Rückgabe-Management-Plattform, die sich an Unternehmen im E-Commerce richtet. Sie optimiert Rückgaben und Umtauschprozesse, um Umsatz zu steigern und Abfall zu reduzieren. Die Plattform bietet Funktionen wie Versandmanagement, Tracking-Benachrichtigungen, nahtlose Rückgabeerlebnisse und integrierte Umtauschmöglichkeiten. Preise sind auf Anfrage erhältlich.

BRINGG

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No price information

(0 reviews)

Bringg bietet Ressourcenmanagement mit Routenoptimierung, Multi-Carrier-Management, automatischer Versandoptimierung und Echtzeit-Lieferverfolgung.

Increff WMS

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No price information

(0 reviews)

What is Increff WMS?

Increff WMS is a Warehouse Management System (WMS) that helps companies optimize their warehouse operations. The tool offers functions for inventory management, picking, packing, and shipping to increase efficiency in the warehouse and reduce errors. It helps automate warehousing. Prices are available upon request from the provider.

Retino

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No price information

(0 reviews)

Retino streamlines return and complaint handling for e-shops, offering an integrated portal, automated return shipping, and detailed tracking.

Narvar

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No price information

(0 reviews)

Narvar is software for online merchants to enhance customer service, increase satisfaction, track orders, manage returns, and automate email updates. Demo available.