MS Direct Costs

Automated tariff classification

AI-based master data maintenance

Standardised process for all markets

Expert review for complex cases

Automated customs clearance

Dynamic selection of the optimal customs procedure

High-/Low-Value

VOEC/NUF

OSS/IOSS

Transparency in the customer portal

Available for Switzerland, the UK and Norway

Dedicated & consolidated transport

Cross-Docking & optimised cut-offs

Saturday & late collections

Smart carrier selection (AI-supported)

Automated labelling & relabelling

Continuous tracking (up to 26 events)

VAT registration

Fiscal representation

Timely tax registration

Digital documentation & archiving

100% legally compliant processing

Local returns address in Switzerland, the UK and Norway

Processing within 24 hours

One Scan: intake upon prior registration only

Light: cost-efficient returns

Pro: includes item qualification

Returns Refurbish: includes refurbishment

Clarification case handling

Return transport incl. return customs clearance

Real-time data via API

BI dashboards

Real-time reports

Smart carrier selection according to cost & quality

SLA performance tracking

Proactive shipping alerts for customers

Country comparisons