Best Conversational Intelligence Software in Comparison


Subcategories of Conversational Intelligence
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OMR Score
Star rating
37
26
Market segments
Small business
51
Mid market
51
Enterprise
37
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Superchat
4.7
(287 reviews)
Price: From 0.00 €
Superchat compiles various communication channels, such as WhatsApp, Facebook, Instagram, and more into one inbox, making communication faster and simpler.
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moinAI
4.4
(117 reviews)
Price: From 850.00 € / Month
moinAI is the AI platform for smart, automated customer communication – with chatbots, AI agents, and live chat for excellent, efficient, and GDPR-compliant interactions.
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melibo
4.8
(61 reviews)
No price information
Melibo's AI solution improves customer service via a No-Code platform with features like GPT-4 Knowledge Hub, Product Assistants, and Ticket Automation.
OMQ Chatbot uses artificial intelligence to interpret customer intents and respond in real time, improving with each interaction.
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BOTfriends
4.8
(38 reviews)
Price: Upon request
BOTfriends is an AI Agent platform for creating chatbots, voicebots, and phonebots. It features AI capabilities, easy URL import for content creation, and human handover function.
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Userlike
4.4
(130 reviews)
Price: From 0.00 € / Month
Userlike is the complete all-in-one software for AI automation with GPT-powered chatbots, customer messaging on every channel and WhatsApp marketing.

Pop-up chat

Notifications

plus 13 more

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LoyJoy
4.7
(21 reviews)
Price: Upon request
LoyJoy is the platform for conversational customer experiences. Automate advice, service, and sales — GDPR-compliant, no IT required, ready to launch.
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Chatarmin
Chatarmin, a GDPR-compliant WhatsApp marketing software, offers scalable communication, system integrations, newsletters, campaign analytics, and automations.
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fonio.ai
Fonio.ai is an AI phone agent that conducts conversations in a human-like manner, supporting businesses with customer service & more.
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OpenAI ChatGPT
4.8
(70 reviews)
Price: Open Source
OpenAI ChatGPT is an AI text generator using GPT-3 for various language tasks. It includes Codex, DALL·E, free content filtering, and abuse monitoring, with free testing available.
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hellomateo
4.8
(128 reviews)
Price: From 79.00 € / Month
hellomateo facilitates omnichannel marketing and communication, allowing businesses to manage customer queries from various platforms.
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Cognigy.AI
4.8
(7 reviews)
No price information
Cognigy.AI is a low-code platform for automating customer service with intelligent voice and chatbots.
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Tidio
4.5
(11 reviews)
Price: From 0.00 €
Tidio boosts revenue by enhancing customer service with integrated live chat, chatbots, email, and social media tools. It offers templates and an easy-to-use editor.
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Haufe HR
4.3
(175 reviews)
No price information
Haufe HR digitizes HR work with integrated, modular solutions that are legally compliant and easy to use.
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Sinch Engage
Sinch Engage consolidates various messenger apps for use in marketing, sales, HR, and customer service. Facilitates interaction via newsletters, 1:1 chat or chatbots.

Administrator access

Attachments/screencasts

plus 43 more

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Assistent.ai
5.0
(13 reviews)
Price: From 0.35 € / Call
Assistent.ai is the AI phone assistant for restaurants. With Assistent.ai, restaurants no longer miss any call or reservation.
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botario
4.9
(4 reviews)
Price: From 0.00 €
Botario is an AI-based chatbot tool, able to use on web, app or phone. Features Story Builder, Chat-Widget Designer, performance analysis dashboard.
Zendesk Support Suite offers comprehensive customer service solutions including chat, email, phone and self-help forums.

Customization

Reporting

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TextBlaze
4.8
(4 reviews)
Price: From 0.00 €
TextBlaze offers quick automated text messages across platforms with custom shortcuts. Available in three priced versions along with a free version.
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ManyChat
4.8
(4 reviews)
Price: From 0.00 €
ManyChat is a chatbot software that automates conversations on Instagram, Facebook, and SMS, offering advanced tools, newsletter functions, and superior CTR rates.