Userlike

Userlike is a leading all-in-one software for AI-based support automation, WhatsApp marketing and customer messaging on all channels.

Over 10,000 companies such as Toyota, Nivea and Targobank trust Userlike to make their digital customer communication more efficient and customer-friendly. 

• WhatsApp Campaigns
• AI Automation Hub
• Message Center

Our software can be tailored flexibly to the needs of different industries and company sizes. 

Userlike offers extensive features for professional customer service, sales and marketing that allow businesses to be closer to their customers and increase their revenue. Among others, these include:

• All-in-one: The most popular communication channels such as website chat, email, WhatsApp, Instagram and more combined in one platform
• AI-first solution: Automate entire service processes with Userlike's powerful AI Automation Hub
• AI chatbots: 24/7 self-service, with resolution rates of 70% and more. Including GPT integration for even more authentic interactions.
• Knowledge base: Feed your central knowledge base and display the information in your chatbot, contact form or FAQs.
• WhatsApp newsletter: Join the hype with this new marketing channels that gets you open rates of 90%.
• AI-powered live translations: Translate your customers' messages automatically into more than 25 languages and deliver global support with every team.
• Smart routing: Let your customers choose who they want to talk to or automatically connect them to the right person
• Video calls and screen sharing: Easily switch from a chat to a call for even more personalized conversations or product presentations
• Userlike app: Use Userlike's mobile app to conduct customer conversations via website chat, WhatsApp, and more from anywhere.
• GDPR-compliant: Software "Made in Germany" and hosted on European servers
• Know-how: Benefit from our industry knowledge and experience in rolling out complex chat projects since 2011