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Assistent.ai

5.0 (14 reviews)

Verified profile

What is Assistant.ai?

Assistent.ai is the AI phone assistant for restaurants. With Assistent.ai, restaurants no longer miss any call or reservation.

Assistent.ai takes incoming calls, checks and books reservations directly in your restaurant's reservation system, and answers the questions of your guests – fully automated and anytime.

Service teams gain more time, restaurants gain more reservations – starting from day one.

How does the Assistent.ai phone assistant work?

You can setup a simple call forwarding from your main number to your phone assistant, for example:

around the clock,
during peak hours,
outside of your opening hours, or
as a backup, whenever your service team is busy.

Who can use the Assistent.ai phone assistant?

The Assistent.ai phone assistant is suitable for all restaurants that accept table reservations. Assistent.ai supports small, owner-operated restaurants, cafés, taverns, pubs, and fine-dining restaurants as well as restaurant chains.

How much does Assistent.ai cost?

Assistent.ai uses usage-based pricing with no base fee, meaning you only pay when you actively use your phone assistant.

The pricing is as follows:

Call fees:
- € 0.35 per call for the first 300 calls per month
- € 0.32 per call from the 301st call per month
- € 0.28 per call from the 751st call per month
Optional SMS: € 0.10 per SMS, e.g., for confirmations
Setup fee: €99 only once, due after a free trial period

This is how users rate the product

9.3

Ease of use

Restaurant Reservations

Average: 9.3

9.5

Meets requirements

Restaurant Reservations

Average: 9.4

Customer Support

Restaurant Reservations

Average: 9.9

8.4

Ease of setup

Restaurant Reservations

Average: 8.7

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

Assistent.ai Pricing

Pricing details

Last edited: February 2025

Up to 300 calls

€0.35/ Call

Answer calls automatically.

Answer typical questions of your guests.

Check & accept reservations.

Forward calls to your team.

Review & analyze calls and guest requests.

from 301 calls

€0.32/ Call

Answer calls automatically.

Answer typical questions of your guests.

Check & accept reservations.

Forward calls to your team.

Review & analyze calls and guest requests.

from 751 calls

€0.28/ Call

Answer calls automatically.

Answer typical questions of your guests.

Check & accept reservations.

Forward calls to your team.

Review & analyze calls and guest requests.

Setup

€99.00/ once

Only due after a free trial period.

Guided setup with our product experts.

Connection to your reservation system.

Available in German, English and French.

Free trial version (1 week)

Learn more about the pricing of Assistent.ai

Assistent.ai Reviews (14)

AI-generated summary

What users say about Assistent.ai

Based on 14 reviews

Assistent.ai is frequently praised for easing staff workload by handling reservations and answering common queries, particularly during peak hours and when the restaurant is closed. Many find the customer service responsive and helpful. Some users mention occasional issues with dialect recognition and specific integrations. A few desire enhanced features like automated cancellations and modifications, and a less robotic voice. Overall, Assistent.ai improves accessibility and reduces the burden on staff, leading to greater efficiency.