Superchat

Superchat is an all-in-one messaging software for businesses. Through the platform, businesses can bundle different digital communication channels such as WhatsApp, Facebook, Instagram, Telegram and Email into a universal inbox. This allows companies to communicate personally and simply with prospects and customers via their channel of choice, streamlining and making communication more efficient. In addition to bundling various communication channels, Superchat offers additional features aiming to help businesses build customer relationships and unify and automate communication.

• Cross-channel bundling of WhatsApp, Facebook, Instagram,  Telegram and Email into a universal inbox
• Creation and sending of WhatsApp newsletters
• Integration of a web chat
• Automation through individual chatbots and workflows
• Generation and management of online reviews
• System integrations with external tools such as Hubspot, Zapier, Make, and through APIs
• GDPR-compliant use of WhatsApp Business
• Team chat for internal communication within the platform