Listed in the following categories:

Customer Service

HR Service Delivery

Conversational Marketing

Communication Platform as a Service

Mobile Marketing

Whatsapp Marketing

ChatWerk

4.3 (32 reviews)

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What is ChatWerk?

ChatWerk is a platform that combines chats from different networks such as WhatsApp, Instagram, Facebook Messenger etc. into one tool. By bundling all business inquiries from various messengers into one inbox, the company's customer support is intended to be optimized. The tool is available as a desktop app, on mobile and in the web browser. A demo can be requested on the tool's website. In addition to the free version, ChatWerk offers three more price packages, starting from €29 per month with an annual payment. Unlike well-known international WhatsApp providers, ChatWerk is Made in Germany and is exclusively hosted in Germany with the server location in Frankfurt.

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This is how users rate the product

8.9

Ease of use

Mobile Marketing

Average: 8.9

8.7

Meets requirements

Mobile Marketing

Average: 9.1

9.3

Customer Support

Mobile Marketing

Average: 9.1

8.9

Ease of setup

Mobile Marketing

Average: 8.6

Screenshots & Videos

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ChatWerk Pricing

Pricing details

Last edited: December 2024

Free

Free

Webchat + 2 Messenger

1 User, 100 Kontakte

CRM Integration in Hubspot (Beta)

Google Bewertung

Automatische Antwortassistenten

Meisterbot & Autoresponder (weitere Bots zubuchbar)

Business

€29.00/ Month

Arbeiten im Team: 2 User

CRM Integration in Hubspot (Beta)

Google Bewertung

Automatische Antwortassistenten

inkl. Meisterbot & Botmanager in allen Kanälen (weitere Bots zubuchbar)

WhatsApp

€59.00/ Month

Arbeiten im Team: 3 User

CRM Integration in Hubspot (Beta)

Google Bewertung

Automatische Antwortassistenten

inkl. Meisterbot & Botmanager in allen Kanälen (weitere Bots zubuchbar)

Terminbot 5 € (Early Bird Special)

Pro

€75.00/ Month

Arbeiten im Team: 10 User

CRM Integration in Hubspot (Beta)

Google Bewertung

Automatische Antwortassistenten

inkl. Meisterbot & Botmanager (weitere Bots zubuchbar)

Terminbot 5 € (Early Bird Special)

ChatWerk Reviews (32)

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ChatWerk Content

KundenserviceCRMChatbotCustomer Data Platforms (CDP)Chantal Seiter 11/23/2023Artificial Intelligence for Successful Customer Service and Successful CRM

Live ChatTim Fischer 3/31/2023How to Integrate a Chat Function on Your Website

Mobile MarketingEmail MarketingTim Fischer 3/16/2023WhatsApp Newsletter: The Future of Customer Communication