Listed in the following categories:

E-Commerce Tools

Social Customer Service

Tidio

4.5 (11 reviews)

Are you the provider of this software?

What is Tidio?

Tidio combines live chat and chatbot tools to help businesses provide outstanding customer service and generate more revenue. The tool is a customer service platform that integrates live chat, chatbots, email, Messenger, and Instagram. It offers a wide range of templates as well as a visual drag-and-drop editor. Tidio is free to use and can be upgraded as needed. Prices start at €39 per month when billed annually.

Alternatives to Tidio

Top 1002024
Top 1002025
Festival Badge2025
Top Rated - Marketing AutomationQ2/25
Leader - Email Template BuilderQ2/25
Leader - Email DeliverabilityQ2/25
Leader - Email TestingQ2/25
Brevo (ehemals Sendinblue)
385 Reviews
See reviews
Top Rated - Live ChatQ2/25
Leader - Live ChatQ2/25
Userlike
142 Reviews
See reviews
Lime CRM
11 Reviews
See reviews
Top 1002024
Top 1002025
GetResponse
234 Reviews
See reviews
melibo
61 Reviews
See reviews
Top 1002025
Top Rated - Whatsapp MarketingQ2/25
Leader - Loyalty ManagementQ2/25
hellomateo
132 Reviews
See reviews
Top 1002024
Festival Badge2025
Leader - Feedback AnalyticsQ2/25
moinAI
118 Reviews
See reviews
Festival Badge2025
ActiveCampaign
59 Reviews
See reviews

See all alternatives to Tidio

This is how users rate the product

9.8

Ease of use

Live Chat

Average: 8.9

9.5

Meets requirements

Live Chat

Average: 9.1

9.3

Customer Support

Live Chat

Average: 9

9.8

Ease of setup

Live Chat

Average: 8.7

Related Links

Screenshots & Videos

Screenshots & Videos Screenshot #0

Screenshots & Videos Screenshot #1

Screenshots & Videos Screenshot #2

Screenshots & Videos Screenshot #3

Tidio Pricing

Pricing details

Last edited: September 2024

Free

Free

2 User

Chatbots

Chatbot-Templates

Visueller Chatbot-Editor

100 Unique Visitors monatlich

Chatbot-Metriken

KI-gestützte Chatbots

Mobile App

Integrationen

Besucherinformationen

Unbegrenzte Live Chats

Email

Desktop App

Mehrsprachige Benutzeroberfläche

Unbegrenzte Websites

Starter

€39.00/ Month

3 User

Chatbots

Chatbot-Templates

Visueller Chatbot-Editor

2000 Unique Visitors monatlich

Chatbot-Metriken

KI-gestützte Chatbots

Mobile App

Integrationen

Besucherinformationen

Unbegrenzte Live Chats

Email

Desktop App

Mehrsprachige Benutzeroberfläche

Unbegrenzte Websites

Live-Typing

Live-Besucherliste

Erweiterte Shopify-Integrationen

Multichannel-Tool

Metriken zur Kundenbetreuung

Team

€79.00/ Month

5 User

Chatbots

Chatbot-Templates

Visueller Chatbot-Editor

15000 Unique Visitors monatlich

Chatbot-Metriken

KI-gestützte Chatbots

Mobile App

Integrationen

Besucherinformationen

Unbegrenzte Live Chats

Email

Desktop App

Mehrsprachige Benutzeroberfläche

Unbegrenzte Websites

Live-Typing

Live-Besucherliste

Erweiterte Shopify-Integrationen

Multichannel-Tool

Metriken zur Kundenbetreuung

Schnellantworten

Viewed Pages

Notizen

Scale

€399.00/ Month

Unbegrenzte User

Chatbots

Chatbot-Templates

Visueller Chatbot-Editor

Unbegrenzte Unique Visitors monatlich

Chatbot-Metriken

KI-gestützte Chatbots

Mobile App

Integrationen

Besucherinformationen

Unbegrenzte Live Chats

Email

Desktop App

Mehrsprachige Benutzeroberfläche

Unbegrenzte Websites

Live-Typing

Live-Besucherliste

Erweiterte Shopify-Integrationen

Multichannel-Tool

Metriken zur Kundenbetreuung

Schnellantworten

Viewed Pages

Notizen

Benutzerdefinierte Rollen

1-1 Onboarding

Dedizierter Chatbot-Berater

Tidio Reviews (11)

Filter and sorting

There are currently no reviews that match your criteria.

Tidio Content

ChatbotPia Heßler 11/20/2023It Can Be This Simple: Creating a Chatbot in 8 Steps

Live ChatTim Fischer 3/31/2023How to Integrate a Chat Function on Your Website

ChatbotE-Commerce-Plattformen & ShopsystemeKatharina-Maria Röder 2/28/2023Chatbots in E-Commerce: Advantages and Functioning