Best Conversational Intelligence Software in Comparison (Page 2)


Subcategories of Conversational Intelligence
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OMR Score
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51
28
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Small business
67
Mid market
59
Enterprise
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HubSpot Sales Hub helps businesses grow with top-notch marketing, sales, customer service, and operations software. Adapts to any company's needs.

Contact & account management

Opportunity & pipeline mgmt.

plus 13 more

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Tidio boosts revenue by enhancing customer service with integrated live chat, chatbots, email, and social media tools. It offers templates and an easy-to-use editor.
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TextBlaze offers quick automated text messages across platforms with custom shortcuts. Available in three priced versions along with a free version.
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ManyChat is a chatbot software that automates conversations on Instagram, Facebook, and SMS, offering advanced tools, newsletter functions, and superior CTR rates.
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Assistent.ai is the AI phone assistant for restaurants. With Assistent.ai, restaurants no longer miss any call or reservation.
Sinch Engage consolidates various messenger apps for use in marketing, sales, HR, and customer service. Facilitates interaction via newsletters, 1:1 chat or chatbots.

Administrator access

Attachments/screencasts

plus 43 more

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Botario is an AI-based chatbot tool, able to use on web, app or phone. Features Story Builder, Chat-Widget Designer, performance analysis dashboard.
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.

Customization

Reporting

plus 14 more

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comdesk (formerly inopla) is a scalable cloud telephony and call center software for medium-sized and large enterprises. Pricing starts at €3.90 per user per month.
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Chathero is an AI chatbot platform enhancing customer experience and boosting revenue. It offers customizable bots, live chat, FAQ automation, and voice control.
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Zoho SalesIQ delivers customer engagement, live chat, and analytics. It unifies marketing, sales, and service efforts.
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ChatWerk aggregates chats from various messengers into one inbox for streamlined customer support. Available on desktop, mobile and web. Monthly packages start from €29.
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Intercom offers a business messenger tailored for quick resolution of complex problems, with automated solutions for recurring issues.

Customization

Pop-up chat

plus 13 more

Azure Machine Learning Studio supports entire machine learning lifecycle, offers data prep, collaboration, top-tier security, cost management, and automated ML features.
charlesAI empowers brands to scale personalized interactions on WhatsApp and other messaging platforms. Our AI agents handle tasks like customer support or product recommendations.
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At Diabolocom, we provide a cloud-based solution for managing interactions with your prospects and customers, powered by AI.
novofon.ai is your AI phone assistant that answers calls 24/7, handles questions, and books appointments—flexible pay-per-use pricing, no subscription.
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praxisToni ist die digitale Telefonassistentin für Arztpraxen – sie nimmt Anrufe entgegen, erfasst Anliegen strukturiert im Ticket und schenkt dem Team mehr Ruhe im Praxisalltag.
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We bundle AI assistants for phone, chat, and email in one GDPR-compliant no-code platform—no major IT project and no coding skills required. Made in Germany.
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