Best Conversational Intelligence Software in Comparison (Page 3)
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Subcategories of Conversational Intelligence
4.8 (107 reviews)
4.7 (335 reviews)
4.5 (146 reviews)
4.4 (193 reviews)
4.8 (41 reviews)
4.7 (51 reviews)
4.8 (5 reviews)
4.0 (4 reviews)
4.8 (41 reviews)
4.2 (33 reviews)
4.2 (13 reviews)
4.8 (7 reviews)
Subcategories of Conversational Intelligence
- 4.8 (5 reviews)4.0 (4 reviews)4.8 (41 reviews)
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OMR Score
Star rating
51
28
Market segments
Small business
67
Mid market
59
Enterprise
39
Freshchat consolidates messaging channels and customizes self-service across platforms. Offers AI-driven insights and easily built chatbots. Suitable for all business sizes.
Retresco Textengine is an AI-enabled platform for automated content generation, ideal for digital commerce and media industries.
DocBits uses AI and OCR for efficient data extraction from documents, automating mail receipt, reducing errors, and integrates with current systems for validation.
Azure AI Services offer customizable tools for intelligent app development, improving business processes, automating document processing, and enhancing customer service.
Neocom is an AI-Native commerce experience platform. One AI to make every shop experience truly 1-to-1. Just like talking to an expert who knows exactly what you're looking for.
ServiceNow CSM enhances customer service by unifying front, middle, and back offices. It provides proactive monitoring, self-service portal, chatbot, and varying packages.
Customization
Content management
plus 72 more
Drift is a B2B live chat and chatbot solution with a visual flow builder. It includes features for crafting chatbot flows, sending messages, and asking questions.
Appypie is a top-rated App Builder enabling users to create applications in just five minutes without any coding skills.
ChatCaptain is an AI chatbot aiding businesses in lead generation and sales by answering customer inquiries. Can also assist in recruitment measures.
HeiChat is an AI chatbot plugin for e-commerce, boosting conversion rates with simple setup, training options, support for 70+ languages, and up to 20k product recommendations.
Landbot is a no-code platform for creating dialogue-based websites. It enhances customer engagement, increases conversion rates and personalizes communication.
Placetel is a cloud-based telephone system with 150 features. It includes Webex for group chats, screen sharing, and online meetings. Easily integrated and setup in 5 minutes.
sipgate is the smart cloud phone system for businesses – with a desktop app, AI features, and CRM integration. Easy setup, stay flexible, get started right away.
GREYHOUND provides a combined interface for customer communication, offers smart sorting, and captures customer-related orders.
Customization
Content management
plus 76 more
Aircall is a corporate VOIP software that pairs with various systems like Salesforce, Slack, and more for enhanced customer service.
Phone calls
Conference calls
plus 13 more
Genesys Cloud is a contact center solution providing real-time information across channels like phone, email, chat, and social media.
Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).
Reporting
Dashboards
plus 13 more
LiveAgent offers over 130 ticketing functions and 200 integrations, serving as a central platform for customer communication.
Customization
Reporting
plus 13 more
41 - 60 of 224