Best Conversational Intelligence Software in Comparison (Page 3)


Subcategories of Conversational Intelligence
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OMR Score
Star rating
48
28
Market segments
Small business
64
Mid market
58
Enterprise
39
Azure AI Services offer customizable tools for intelligent app development, improving business processes, automating document processing, and enhancing customer service.
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Neocom
4.9
(8 reviews)
Price: Upon request
Neocom is an AI-Native commerce experience platform. One AI to make every shop experience truly 1-to-1. Just like talking to an expert who knows exactly what you're looking for.
ServiceNow CSM enhances customer service by unifying front, middle, and back offices. It provides proactive monitoring, self-service portal, chatbot, and varying packages.

Customization

Content management

plus 72 more

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Drift
4.5
(1 reviews)
Price: From 0.00 €
Drift is a B2B live chat and chatbot solution with a visual flow builder. It includes features for crafting chatbot flows, sending messages, and asking questions.
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appypie
Appypie is a top-rated App Builder enabling users to create applications in just five minutes without any coding skills.
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ChatCaptain
ChatCaptain is an AI chatbot aiding businesses in lead generation and sales by answering customer inquiries. Can also assist in recruitment measures.
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HeiChat
4.0
(1 reviews)
Price: From 0.00 €
HeiChat is an AI chatbot plugin for e-commerce, boosting conversion rates with simple setup, training options, support for 70+ languages, and up to 20k product recommendations.
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Landbot
4.0
(1 reviews)
Price: From 0.00 €
Landbot is a no-code platform for creating dialogue-based websites. It enhances customer engagement, increases conversion rates and personalizes communication.
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charles
4.8
(78 reviews)
No price information
charles is a WhatsApp marketing software enabling businesses to drive revenue, retention and innovative customer experiences through the reach and richness of WhatsApp.
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sipgate
sipgate is the smart cloud phone system for businesses – with a desktop app, AI features, and CRM integration. Easy setup, stay flexible, get started right away.
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GREYHOUND
GREYHOUND provides a combined interface for customer communication, offers smart sorting, and captures customer-related orders.

Customization

Content management

plus 76 more

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Aircall
Aircall is a corporate VOIP software that pairs with various systems like Salesforce, Slack, and more for enhanced customer service.

Phone calls

Conference calls

plus 13 more

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telli
4.7
(11 reviews)
No price information
telli is the AI Sales Agent that automates outbound sales with Conversational AI and AI-powered phone calls that convert. Increase engagement 3X, reduce costs by 70% in an instant.
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Placetel
3.7
(31 reviews)
Price: From 7.90 € / User
Placetel is a cloud-based telephone system with 150 features. It includes Webex for group chats, screen sharing, and online meetings. Easily integrated and setup in 5 minutes.
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Genesys Cloud CX
Genesys Cloud is a contact center solution providing real-time information across channels like phone, email, chat, and social media.
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DIXA
Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).

Reporting

Dashboards

plus 13 more

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LiveAgent
LiveAgent offers over 130 ticketing functions and 200 integrations, serving as a central platform for customer communication.

Customization

Reporting

plus 13 more

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Qlik Sense®
Qlik Sense® is a cloud-based Active Intelligence Platform™ bridging gaps between data, insights, and actions.

Reports interface

Steps to answer

plus 13 more

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Infobip
4.3
(9 reviews)
No price information
Infobip provides communication solutions for businesses worldwide, offering various channels like SMS, email, social media, and more.

Customization

User, role, and access management

plus 62 more

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AX Semantics
4.6
(7 reviews)
No price information
axite from AX Semantics: Turn Product Content into a Growth Engine. The only AI-native content automation platform with feedback-loop.
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