Diabolocom

Diabolocom is a powerful call center software that helps companies efficiently manage their customer communications across all channels, whether inbound or outbound, email, chat or SMS. With Diabolocom, service and sales teams optimize their processes and improve the customer experience in the long term.

Like an intelligent octopus, Diabolocom seamlessly connects CRM and ticket systems with the omnichannel call center software so that all relevant information is available in real time.

• Cloud-based call center solution: scalable, flexible and can be implemented quickly and without complex IT madness.
• Omnichannel customer service: phone, email, chat and messaging. All in one central platform. 
• Intelligent routing & automation: customer requests are accurately assigned and waiting times are reduced.
• CRM integration: all customer data at a glance. Simple and straightforward.
• AI-powered Agent Assist feature: real-time recommendations for faster and better customer interactions.
• Optionale Funktionen, die Sie aktivieren können: Web-Rückruf, automatisierte Kampagnen, Telefonzahlungen und mehr. Neu.

With Diabolocom, companies can rely on a modern contact center solution that not only increases efficiency but also improves the customer experience; with the flexibility of an octopus.