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LiveAgent
4.3 (11 reviews)
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Item 1 of 8
This is how users rate the product
8.3
Ease of use
Customer Service
Average: 8.9
9.4
Meets requirements
Customer Service
Average: 9
7.6
Customer Support
Customer Service
Average: 8.9
6.5
Ease of setup
Customer Service
Average: 8.7
LiveAgent Features
Item 1 of 4
Platform
Customization
Reporting
Dashboards
Ticket and case management
Ticket creation user experience
Ticket response user experience
Workflow
Automated response
Sla management
Attachments/screencasts
Ticket collaboration
Communication channels
Customer portal
Email to case
Live chat support
Social media integration
Internal use
Customization
LiveAgent Reviews (11)
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