What is telli?
telli is an AI-powered voice automation platform that helps companies automate inbound and outbound phone calls across a wide range of use cases. With telli, businesses deploy configurable AI voice agents that conduct natural, human-like conversations and independently handle operational tasks throughout the customer journey.
telli is commonly used as a 24/7 AI receptionist, for lead qualification, appointment scheduling, customer support, payment reminders, lead reactivation, upselling, and outbound follow-up campaigns. A single AI agent can cover multiple use cases or be tailored to specific workflows, depending on business needs.
AI voice agents can be created and deployed within minutes. Teams define goals, conversation logic, tone of voice, and integrations using templates or fully custom prompts and rules. telli also supports custom tools and API connections, enabling agents to retrieve data, update systems, or trigger actions in real time during a call.
telli integrates seamlessly with CRMs, calendars, and internal business systems, automatically logging call data, summaries, outcomes, and booked appointments. When human involvement is required, telli performs warm transfers, handing over calls with full conversational context to the appropriate team member.
The platform supports 40+ languages, delivers localized accents and natural speech, and includes built-in analytics and monitoring tools to measure call quality, outcomes, and performance at scale.
telli is designed for organizations with high or time-sensitive call volumes that want to increase availability, scale operations, and reduce manual workload—without compromising customer experience or conversation quality.
Industries
Solar & HVAC
Healthcare
Real Estate
Insurance
Hiring & Recruitment
Utilities
Financial Services
Consumer & B2C
Use Cases
24/7 AI Receptionist
Lead Qualification
Customer Engagement
Customer Service
Lead Reactivation
Payment Reminders
Upselling