Best Conversational Intelligence Software in Comparison (Page 4)


Subcategories of Conversational Intelligence
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OMR Score
Star rating
52
28
Market segments
Small business
68
Mid market
59
Enterprise
39
LiveAgent offers over 130 ticketing functions and 200 integrations, serving as a central platform for customer communication.

Customization

Reporting

plus 13 more

Qlik Sense® is a cloud-based Active Intelligence Platform™ bridging gaps between data, insights, and actions.

Reports interface

Steps to answer

plus 13 more

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Infobip provides communication solutions for businesses worldwide, offering various channels like SMS, email, social media, and more.

Customization

User, role, and access management

plus 62 more

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axite from AX Semantics: Turn Product Content into a Growth Engine. The only AI-native content automation platform with feedback-loop.
USU Knowledge Management is an AI-driven platform for customer service in medium to large enterprises.
Outgrow aids in content marketing with 1000+ design templates and 300 optimized content pieces. It integrates with 1000+ tools and offers packages for solo creators to teams.

Collaborative editorial calendars / scheduling content

Wysiwyg editor

plus 13 more

novomind iAGENT is an omnichannel contact center system ideal for large organizations with high inbound volume. It combines all communication channels for easy, intuitive work.

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SendPulse is an affordable email marketing platform with a drag-and-drop editor. It supports chatbots, autoresponders, and personalized campaigns.

User, role, and access management

Internationalization

plus 13 more

ServiceOcean offers reliable accessibility in inbound call centers with digital waiting queues, scheduled callbacks, and virtual waiting.
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Babelforce is a no-code automation platform for easy customer interaction management, especially for contact centers.
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Pro-Writer is an AI-based text editor for marketing, offering 25 key text types and tools for text conversion.
321 MED offers a digital front desk for clinics and practices, automating communication and services to reduce phone calls and email traffic.

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Writesonic is an AI tool creating SEO-friendly, unique content. Ideal for blogs, ads, sales emails to enhance clicks, conversions. Includes key features and a free trial.
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JivoChat is a real-time communication tool for businesses, usable on multiple platforms. Enhances customer service and offers a free basic version.
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Anyword is an AI-driven platform, boosting campaign performance and content optimization for marketing teams. Includes data-driven editor and blog assistant.
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Fintract.io is an Optical Character Recognition tool that extracts information from documents for businesses, banks, and insurance companies.
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Soci is a scalable social media advertising platform for brands and agencies, offering features like ads, customer surveys, review management, and chatbots.
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