babelforce

"We are the base jumpers of cloud communication," write the founders of Berlin-based babelforce. That's quite a statement - as is their promise to users of the no-code automation platform for customer interaction management with a focus on contact centers. Anyone who can draw their ideal integrated process on a whiteboard can implement it in the babelforce software without any programming knowledge. The tool can be integrated into CRM systems from Salesforce, Zendesk, and Hubspot among others, in minutes, promises babelforce, covering a wide range of component types and automation possibilities from ticketing, business intelligence to workforce management. There is a free trial version available.