PAQATO

PAQATO is one of the leading post-purchase experience platforms, transforming the post-purchase phase into the biggest driver of revenue and efficiency for online stores.

Drawing on comprehensive order and shipping data, we create immediate value through automation, AI, and machine learning. Actionable analytics enable targeted measures for improved customer interaction, optimized logistics processes, and efficient returns management. 

Personalized communication of shipment status updates transforms every message into a valuable customer touchpoint. This reduces costs through intelligent process automation and increases CLV through proactive customer interaction.