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PAQATO Costs

4.5 (19 reviews)

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As a leading after sales solution, PAQATO enhaces brand experiences, customer loyalty, efficiency, and repeat purchases through data-driven insights and personalized communication.

PAQATO Pricing

Last edited: August 2025

Core

From €349.00/ Month

For ecommerce merchants who want to inspire customers along the entire delivery journey.The Core bundle includes these features:

Shipping communication with SPEAQ (ENG, GER, FRE, ITA)

Track & trace with TRAQ

Data analytics with QONTROL

Connection to 3 shipping service providers

Connection to one online store (incl. market places)

Daily updates on all shippings

Includes 1,000 shippings per month

Personal support until full integration

Support via e-mail and phone

Annual optimization-call

Advanced

From €599.00/ Month

For ecommerce merchants who want to turn customers into real fans through a comprehensive customer experience.The Advanced bundle includes all Core bundle features, plus:

Shipping communication with SPEAQ + 10 languages and bundling messages

Data analytics with QONTROL + own dashboards and filters

Connection to up to 6 shipping service providers

Connection to up to 5 online stores (and associated market places)

Live-alerts for your shippings via WebApp & e-mail

Includes 1,000 shippings per month

*Optional Add-Ons: SMS, Zendesk import, webhooks, individual reports

*Optional: Returns management with RETURN (Own returns portal for end customers)

Support via online meeting, e-mail and phone

Bi-annual optimization call

Enterprise

Upon request

For ecommerce merchants who want more: Maximum functionality and service for ambitious business goals.Includes all features from the advanced and core bundles, plus:

Access to all shipping service providers

Individual connection to up to 15 shipping service providers

Unlimited connection to online stores and market places

Monthly volume of shipments as required

Regular dialogue with your personal customer success manager

Priority support

Distinct milestone & optimization plan for all your after sales processes

Boost-call before peak phases

Pre-access/testing of new features

Exclusive advantages in the PAQATO partner network

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PAQATO Content

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