Atera’s AI-powered IT management platform enables enterprise IT teams and Managed Service Providers (MSPs) to achieve operational excellence across their organization, at any scale. Manage your entire IT operations—from remote monitoring and management (RMM), helpdesk, and ticketing to patching and automation—in a single intuitive dashboard.
Streamline your operations, get real-time oversight of your IT, and boost everyday productivity across your organization. Customize your IT environment end-to-end with dozens of curated best-in-class solutions for security, backup and recovery, network monitoring, and more.

Discover how AI can help you create unparalleled IT efficiency. Try Atera for free for 30 days or book a demo at: www.atera.com

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This is how users rate the tool

Not enough reviews yet

Ease of use

Category average: 91 %

Excellent

Customer support

Category average: 84 %

Insufficient

Meets requirements

Category average: 92 %

Excellent

Ease of setup

Category average: 91 %

Very good

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

Atera Pricing

Pricing details

Last edited: October 2024

Trial
Free Trial
30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.
Start Free Trial
Pro
129.00 €/ User / month
per technician, billed annually or $159/mo billed monthly
Remote management, automations & scripting
Windows support
Remote monitoring and alerts
Patch-Management
Remote access using Splashtop (up to 2 concurrent sessions)
API Access
Reports
Helpdesk & ticket automation
Custom support addresses (up to 5)
Customer support portal
SLA and automated time tracking
File view
Contracts & invoicing
Azure AD Integration
Audit log
Mobile app (iOS & Android)
Eligible for Copilot (paid add-on)
Growth
179.00 €/ User / month
per technician, billed annually or $209/mo billed monthly
All the magnitude of Pro, and:
Mac and Linux support
Remote access using AnyDesk
Splashtop concurrent sessions (unlimited)
Custom support addresses (up to 10 )
Advanced analytics
Chat with end users
Custom asset types (up to 5)
Extended retention audit log
Integrations with QuickBooks Online & Xero
CSV QuickBooks Desktop export
Eligible for Copilot (paid add-on)
Power
209.00 €/ User / month
per technician, billed annually or $249/mo billed monthly
All the power of Growth, and:
Custom analytics
Custom support addresses (unlimited)
Custom asset types (up to 20)
File transfer (up to 50GB per month)
Audit log - 1 year retention
Data recovery
Eligible for Copilot (paid add-on)

Free trial version (30 days)

Atera Reviews (1)

What users say about Atera

There are not enough reviews yet to create a summary.

“Überzeugend für KMUs”

4.5

Older than 12 months

Benjamin

Validated Reviewer

IT-Koordinator at

WSS

51-1000 employees
Industry: Legal Services

Use cases:

Endpoint ManagementHelpdeskIT Asset Management

+ 1 more

What did you like?

Mir gefällt die Ausrichtung auf kleinere Unternehmen was das Pricing angeht. Besonders gefallen hat mir auch die Funktion dass Tickets in bestimmten Zeitintervallen automatisch erstellt werden können um Beispielsweise tägliche Checks abzubilden. Generell gestaltet sich die Oberfläche sehr übersichtlich und intuitiv. Neue Clients können wirklich sehr einfach eingespielt werden. Die einfachste Variante hierbei ist die Zuweisung per Script.

What did you not like?

Anfangs finde ich das Patchmanagement recht unübersichtlich. Die Chocolaty Integration ist dabei nicht ganz klar bzw. sehr komplex um schnell durchstarten zu können.

Which problems are you solving with the product?

Mit Atera wollen wir eigentlich alle Probleme lösen die das Tool bietet. Wir vergleichen das Tool hauptsächlich mit Ninja RMM. Vorteile liegen im Pricing und in der stärkeren Ausrichtung an interne IT-Abteilungen. Es scheint zudem sehr einfach in das System einzusteigen.

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Atera Content

Remote Monitoring Management (RMM)Margit Kustor-Neubauer 2/13/2026The Best RMM Software: A Comparison of 7 Providers