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Clarabridge CX Social (zuvor Engage)

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Social Media Engagement
Clarabridge CX Social (zuvor Engage)
Direktvergleich Sprinklr

Clarabridge CX Social (zuvor Engage) vs. Sprinklr

Clarabridge CX Social (zuvor Engage)

1 Bewertungen

Was ist Clarabridge CX Social (zuvor Engage)?

Clarabridge Engage hat in den vergangenen Jahren gleich zwei Namenswechsel hinter sich. Die Software wurde als Engago bekannt und nach der Übernahme durch Clarabridge zu CX Social. Heute ist das Engagement-Tool unter Clarabridge Engage bekannt und hilft dabei die Kundenkommunikation über Social Media im Blick zu behalten. Nachrichten aus Facebook, Twitter, Instagram, Whatsapp & Co. werden zentral gesammelt und auf ihre Inhalte analysiert. So kann das Marketing-Team schnell auf Hilferufe oder Beschwerden eingehen. Gleichzeitig ist die komplette Kommunikationshistorie über alle Channel mit den Kunden:innen sichtbar. Direkt antworten funktioniert über Clarabridge Engage natürlich auch.

Sprinklr

38 Bewertungen

Was ist Sprinklr?

Sprinklr ist eine moderne Customer-Experience-Management-Plattform, mit der sich über 21 Social-Media-Kanäle steuern und Markenerlebnisse mittels direkter und personalisierter Kundenkommunikation schaffen lassen. Die sogenannte Cloud bietet insgesamt fünf Produkte: Modern Marketing, Modern Advertising, Modern Research, Modern Care und Modern Engagement. Die Software-Lösungen gibt es in vier verschiedenen Produktpaketen, startend bei $ 249 pro Monat. Weitere Preise gibt es Anfrage.

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Bewertungen (38)

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Einschätzungen des Bewertenden

Clarabridge CX Social (zuvor Engage)

Einschätzungen des Bewertenden

8.6

Benutzerfreundlichkeit

Social Media Engagement

Kategorie-Durchschnitt: 8.9

7.1

Erfüllung der Anforderungen

Social Media Engagement

Kategorie-Durchschnitt: 8.5

10

Kundensupport

Social Media Engagement

Kategorie-Durchschnitt: 8.8

7.1

Einfache Einrichtung

Social Media Engagement

Kategorie-Durchschnitt: 8.7

Sprinklr

Einschätzungen des Bewertenden

7.5

Benutzerfreundlichkeit

Social Media Suites

Kategorie-Durchschnitt: 8.8

8.6

Erfüllung der Anforderungen

Social Media Suites

Kategorie-Durchschnitt: 8.5

8.1

Kundensupport

Social Media Suites

Kategorie-Durchschnitt: 8.6

6.9

Einfache Einrichtung

Social Media Suites

Kategorie-Durchschnitt: 8.6

Preise

Clarabridge CX Social (zuvor Engage)

Preise

Keine Informationen vorhanden

Sprinklr

Preise

Keine Informationen vorhanden

Screenshots & Videos

Clarabridge CX Social (zuvor Engage)

Screenshots & Videos

Keine Informationen vorhanden

Sprinklr

Screenshots & Videos

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