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Clarabridge CX Social (zuvor Engage)

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Social Media Engagement
Clarabridge CX Social (zuvor Engage)
Direktvergleich Hootsuite

Clarabridge CX Social (zuvor Engage) vs. Hootsuite

Clarabridge CX Social (zuvor Engage)

1 Bewertungen

Was ist Clarabridge CX Social (zuvor Engage)?

Clarabridge Engage hat in den vergangenen Jahren gleich zwei Namenswechsel hinter sich. Die Software wurde als Engago bekannt und nach der Übernahme durch Clarabridge zu CX Social. Heute ist das Engagement-Tool unter Clarabridge Engage bekannt und hilft dabei die Kundenkommunikation über Social Media im Blick zu behalten. Nachrichten aus Facebook, Twitter, Instagram, Whatsapp & Co. werden zentral gesammelt und auf ihre Inhalte analysiert. So kann das Marketing-Team schnell auf Hilferufe oder Beschwerden eingehen. Gleichzeitig ist die komplette Kommunikationshistorie über alle Channel mit den Kunden:innen sichtbar. Direkt antworten funktioniert über Clarabridge Engage natürlich auch.

Leader - Sentiment AnalysisQ2/26

Leader - Social Media AggregatorQ2/26

Hootsuite

304 Bewertungen

Was ist Hootsuite?

Hootsuite will die Planung, Erstellung und Analyse von Social-Media-Kampagnen auf allen großen Plattformen vereinfachen, von Facebook über Instagram bis hin zu Pinterest. Die Software soll Social-Teams vor allem durch eine zentrale Inbox mit allen Nachrichten aus den verschiedenen Sozialen Netzwerken die Arbeit erleichtern – und eine einfache Verteilung anstehender Aufgaben an alle Teammitglieder ermöglichen. Alle Social-Aufgaben an einem Ort also.

Zoho Social

Sprinklr

Bewertungen

Bewertungen (1)

Bewertungen

0 Bewertungen

0 Bewertungen

1 Bewertungen

0 Bewertungen

0 Bewertungen

Bewertungen (303)

Bewertungen

103 Bewertungen

144 Bewertungen

39 Bewertungen

13 Bewertungen

4 Bewertungen

Einschätzungen des Bewertenden

Clarabridge CX Social (zuvor Engage)

Einschätzungen des Bewertenden

8.6

Benutzerfreundlichkeit

Social Media Engagement

Kategorie-Durchschnitt: 8.9

7.1

Erfüllung der Anforderungen

Social Media Engagement

Kategorie-Durchschnitt: 8.5

10

Kundensupport

Social Media Engagement

Kategorie-Durchschnitt: 8.8

7.1

Einfache Einrichtung

Social Media Engagement

Kategorie-Durchschnitt: 8.7

Hootsuite

Einschätzungen des Bewertenden

8.5

Benutzerfreundlichkeit

Social Media Suites

Kategorie-Durchschnitt: 8.8

7.9

Erfüllung der Anforderungen

Social Media Suites

Kategorie-Durchschnitt: 8.5

7.4

Kundensupport

Social Media Suites

Kategorie-Durchschnitt: 8.6

8.3

Einfache Einrichtung

Social Media Suites

Kategorie-Durchschnitt: 8.6

Preise

Clarabridge CX Social (zuvor Engage)

Preise

Keine Informationen vorhanden

Hootsuite

Preise

Enterprise

Auf Anfrage

Business

€762,00/ Monat

Team

€249,00/ Monat

Professional

€99,00/ Monat

Screenshots & Videos

Clarabridge CX Social (zuvor Engage)

Screenshots & Videos

Keine Informationen vorhanden

Hootsuite

Screenshots & Videos

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