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Clarabridge CX Social (zuvor Engage)

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Social Media Engagement
Clarabridge CX Social (zuvor Engage)
Direktvergleich Emplifi

Clarabridge CX Social (zuvor Engage) vs. Emplifi

Clarabridge CX Social (zuvor Engage)

1 Bewertungen

Was ist Clarabridge CX Social (zuvor Engage)?

Clarabridge Engage hat in den vergangenen Jahren gleich zwei Namenswechsel hinter sich. Die Software wurde als Engago bekannt und nach der Übernahme durch Clarabridge zu CX Social. Heute ist das Engagement-Tool unter Clarabridge Engage bekannt und hilft dabei die Kundenkommunikation über Social Media im Blick zu behalten. Nachrichten aus Facebook, Twitter, Instagram, Whatsapp & Co. werden zentral gesammelt und auf ihre Inhalte analysiert. So kann das Marketing-Team schnell auf Hilferufe oder Beschwerden eingehen. Gleichzeitig ist die komplette Kommunikationshistorie über alle Channel mit den Kunden:innen sichtbar. Direkt antworten funktioniert über Clarabridge Engage natürlich auch.

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Emplifi

31 Bewertungen

Emplifi: Ihre zentrale Plattform für Social Media Erfolg.

Gestalten Sie eine Customer Experience, die begeistert, Kunden langfristig bindet und Ihren Geschäfsterfolg messbar vorantreibt - alles in einer intergrierten Social-Media-Plattform.

Emplifi, ehemals Socialbakers, wird von führenden Analysten als Leader ausgezeichnet und genießt hohes Wertschätzung bei Kund:innen weltweit. Mit innovativen, KI-gestützten Tools und datenbasierten Insights unterstützt Emplifi Marken dabei, ihre Social-Media-Performance zu optimieren, Influencer-Marketing wirkungsvoller zu gestalten und die Customer Experience entlang der gesamten Customer Journey - von Marketing über Commerce bis hin zum Kundenservice - nachhaltig und messbar zu verbessern.

Falcon.io

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Bewertungen (31)

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Einschätzungen des Bewertenden

Clarabridge CX Social (zuvor Engage)

Einschätzungen des Bewertenden

8.6

Benutzerfreundlichkeit

Social Media Engagement

Kategorie-Durchschnitt: 8.9

7.1

Erfüllung der Anforderungen

Social Media Engagement

Kategorie-Durchschnitt: 8.5

10

Kundensupport

Social Media Engagement

Kategorie-Durchschnitt: 8.8

7.1

Einfache Einrichtung

Social Media Engagement

Kategorie-Durchschnitt: 8.7

Emplifi

Einschätzungen des Bewertenden

8.2

Benutzerfreundlichkeit

Social Media Suites

Kategorie-Durchschnitt: 8.8

8.5

Erfüllung der Anforderungen

Social Media Suites

Kategorie-Durchschnitt: 8.5

8.8

Kundensupport

Social Media Suites

Kategorie-Durchschnitt: 8.6

7.9

Einfache Einrichtung

Social Media Suites

Kategorie-Durchschnitt: 8.6

Preise

Clarabridge CX Social (zuvor Engage)

Preise

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Emplifi

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Clarabridge CX Social (zuvor Engage)

Screenshots & Videos

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Emplifi

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