Luigi's Box Erfahrungen & Reviews (45)

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“Luigi's Box exceeded our expectations”
5.0
J
In den letzten 12 Monaten
Jaroslav
Verifizierter Reviewer
Administrator bei
CzechSoul s.r.o.
  • 1-50 Mitarbeiter:innen
  • Branche: Fashion

Was gefällt Dir am besten?

Luigi's Box immediately impressed us with its easy setup, rich configuration options and helpful technical support. It was no problem to adapt the system to our requirements, including individual customisation. We also greatly appreciate the detailed search statistics. Above all, we are happy for that our customers have an excellent search engine, and we have seen an increase in conversions and orders as a result.

Was gefällt Dir nicht?

It is quite difficult to find any shortcomings as we are not missing any essential feature. It might be interesting to have a choice of several templates with different design elements, although it's not a problem to customize anything using css. It would be also great if the output html code could be edited directly in the administration, but that's not a problem for their willing tech support.

Welche Probleme löst Du mit dem Produkt?

Sophisticated search engine with many features and excellent optimization. The whispering works perfectly, it can even handle typos and allows our customers to find the product they are looking for very quickly. Detailed usage statistics allow us to further adjust our product range according to the current customer interest and reveal our product gaps. Connecting to our e-shop works seamlessly, reactions to changes in the XML feed are snappy and an instant refresh can be made, which is useful when we want, for example, large price changes to appear immediately.
Antwort von Luigi's Box:

Thank you, Jaroslav, for your detailed review! It's fantastic to hear how Luigi's Box has exceeded expectations, especially with its ease of setup, customization options, and helpful support. We're glad the tool is making a positive impact on conversions and orders 🙌

“Tolles Produkt mit herausragendem Support”
Herkunft der Review
4.5
A
In den letzten 30 Tagen
Andreas
Verifizierter Reviewer
Senior Product Manager Search and Recommendations bei
Talentformation GmbH
  • 1-50 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Das Produkt zeichnet sich durch seine einfache Bedienung, den durchdachten Funktionsumfang und vor allem den extrem guten Support aus.

Was gefällt Dir nicht?

Unser Sales Kontakt am Anfang lief etwas holprig und wir hatten ein paar mal kurzzeitige Serviceunterbrechungen bzw. langsam antwortende Systeme, die aber für unser Sevicelevel total akzeptabel waren.

Welche Probleme löst Du mit dem Produkt?

Eine schnelle und präzise E-Commerce Produktsuche inkl. Analysefunktionen und Search Management sowie Produktempfehlungen mit individualisierten Empfehlngsstrategien lassen sich mit Luigi's Box schnell umsetzen.
“Wir können Luigi’s Box definitiv weiterempfehlen – tolles Preis-Leistungs-Verhältnis”
Herkunft der Review
4.5
F
In den letzten 30 Tagen
Florian
Verifizierter Reviewer
Inhaber bei
Velur
  • 1-50 Mitarbeiter:innen
  • Branche: Luxury Goods & Jewelry

Was gefällt Dir am besten?

Die Benutzerfreundlichkeit und wie intelligent das System auf Nutzereingaben reagiert. Besonders die Autovervollständigung und die Relevanz der Suchergebnisse sind für uns ein echter Gamechanger – das fühlt sich nicht nur smart an, das ist smart. Auch die detaillierten Reports sind super hilfreich, um unsere Kunden besser zu verstehen.

Was gefällt Dir nicht?

Das Dashboard könnte an manchen Stellen noch etwas intuitiver sein – manche Funktionen sind etwas versteckt und brauchen Einarbeitung. Aber das ist Meckern auf hohem Niveau.

Welche Probleme löst Du mit dem Produkt?

Luigi’s Box verbessert unsere Produktsuche spürbar – Kunden finden schneller, was sie suchen. Die personalisierten Empfehlungen steigern unsere Conversion Rate und das Nutzererlebnis insgesamt.
“Great optimization for our online-pharmacy”
Herkunft der Review
5.0
P
In den letzten 30 Tagen
Philip
Verifizierter Reviewer
COO bei
St. Martin KG
  • 51-1000 Mitarbeiter:innen
  • Branche: Health, Wellness and Fitness

Was gefällt Dir am besten?

Luigi’s Box bietet eine intelligente Suchfunktion, die relevante Ergebnisse schnell liefert, selbst bei Tippfehlern oder ungenauen Eingaben. Die Benutzeroberfläche ist übersichtlich und intuitiv gestaltet, was die Bedienung angenehm und einfach macht. Besonders nützlich finde ich die vielseitigen Anpassungsmöglichkeiten für Produktempfehlungen, die auf dem Nutzerverhalten basieren und die Conversion-Rate erhöhen können.

Was gefällt Dir nicht?

Die Einrichtung und Integration birgt einen recht hohen initialaufwand, vor allem ohne technische Vorkenntnisse. Eine Vielzahl der Anpassungen lassen sich nur durch das Entwicklerteam ändern.

Welche Probleme löst Du mit dem Produkt?

Wir hatten eine Vielzahl an Kundenanfragen, welche auf der Suche nach einem gewissen Produkt waren, dieses im Shop aber aufgrund der schlechten Suchfunktion oder Schreibfehlern nicht finden konnten, diese Probleme gehören mit LuigisBox der Vergangenheit an. Kunden finden ihre Produkte deutlich schneller und bekommen auch alternativen angeboten.
“Erste positive Erfahrungen mit der Suche von Luigis Box”
Herkunft der Review
4.0
M
In den letzten 30 Tagen
Michael
Verifizierter Reviewer
Director Marketing & E-Commerce bei
doppler
  • 51-1000 Mitarbeiter:innen
  • Branche: Consumer Goods

Was gefällt Dir am besten?

Luigis Box findet bei generischen Suchanfragen gut passende Produkte. Die Suchergebnisse sind deutlich besser als bei bisher eingesetzten Produkten.

Was gefällt Dir nicht?

Neben der Suche planen wir auch das product listing mit Luigis Box durchführen zu lassen. Hier hatten wir beim Roll-Out aber noch technische Schwierigkeiten bei der Implementierung, obwohl es im Testshop funktionierte.

Welche Probleme löst Du mit dem Produkt?

Der wesentliche Grund für die Auswahl war, dass wir uns bessere Suchergebnisse bei generischen Suchen erhofft haben. Mit den bisherigen Suchergebnissen hat sich dieses Ziel bereits erfüllt. Darüber hinaus werden wir das Product Listing und Recommendations mit Luigis Box generieren. Wir erhoffen uns dadurch eine höhere CVR und eine bessere UX.
“More than a search engine”
Herkunft der Review
4.5
G
In den letzten 30 Tagen
Gediminas
Verifizierter Reviewer
Senior backend developer bei
AZETA, UAB
  • 1-50 Mitarbeiter:innen
  • Branche: Consumer Goods

Was gefällt Dir am besten?

I enjoyed wide configuration options in Luigi's Box admin GUI, detailed integration documentation and fast and flexible development support from their team.

Was gefällt Dir nicht?

In some places api endpoints could be more unified, in search you can provide "remove_fields", in recommenders you can not, while they both return similar data.

Welche Probleme löst Du mit dem Produkt?

Robust search engine, catalog management via their admin GUI.
“Absolutely amazing search solution that transformed our customer experience!”
Herkunft der Review
5.0
N
In den letzten 30 Tagen
Naglis
Verifizierter Reviewer
Software developer bei
Azeta
  • 51-1000 Mitarbeiter:innen
  • Branche: Pharmaceuticals

Was gefällt Dir am besten?

Luigi's Box delivers incredibly accurate and relevant search results, helping our customers find what they’re looking for faster and more easily. The intuitive analytics dashboard provides valuable insights into customer behavior, allowing us to continuously optimize our product listings and improve conversions. Their customer support team is highly responsive and proactive, making the entire setup and optimization process seamless and efficient.

Was gefällt Dir nicht?

Some advanced customization options might require a bit of technical knowledge or support assistance to implement fully.

Welche Probleme löst Du mit dem Produkt?

We were facing challenges with customers struggling to find specific products, and Luigi’s Box solved this by delivering fast, relevant, and personalized search results. The tool has significantly reduced search abandonment, leading to a noticeable increase in conversions and customer satisfaction. With detailed analytics and real-time insights, we’ve been able to make smarter product decisions and better align our offerings with what customers are actively looking for.
“It is a really nice and smart tool how to boost the customer joourneys and leverage the touchpointUX”
Herkunft der Review
4.5
P
In den letzten 30 Tagen
Pavel
Verifizierter Reviewer
Data & AI
  • 51-1000 Mitarbeiter:innen
  • Branche: Automotive

Was gefällt Dir am besten?

- Easy to understand tool - Intuitive user interface - Data driven engine - Not just search functinality but also other features such as recommenders

Was gefällt Dir nicht?

- Analytics (it woudl be great having connection to GA4, Adobe Analytics), Tracking code integration is not an easy and it must be adapted to the main site (if it is not done properly - missing data)

Welche Probleme löst Du mit dem Produkt?

A flexible, data-driven search mechanism that dynamically aligns with user intent through synonym mapping.

Was gefällt Dir am besten?

We've been using Luigi's Box for a while now, and it has significantly improved our website's search and recommendation capabilities. The AI-powered search is incredibly accurate, delivering relevant results quickly and efficiently. Our customers can find what they need with ease, leading to higher engagement and conversions.

Was gefällt Dir nicht?

I can't really think of any cons,the implementation was smooth, and the support team is always helpful and responsive.

Welche Probleme löst Du mit dem Produkt?

Luigi's box is extremely helpful in finding what customers are looking for. Our customers often don't know exactly what the desired item is called within the industry, and the search is very helpful in selecting what the customer really wants.
“It gets the job done”
4.0
A
In den letzten 3 Monaten
Adam
Verifizierter Reviewer
Purchase manager bei
Kovian s.r.o.
  • 51-1000 Mitarbeiter:innen
  • Branche: Building Materials

Was gefällt Dir am besten?

1. Advanced AI-powered search 2. Personalization & Recommendations 3. Comprehensive Analytics 4. Improved Search Performance & Revenue Growth

Was gefällt Dir nicht?

The implementation time takes a long time but that is not a fault of the program, it just needs data you have to put in manually

Welche Probleme löst Du mit dem Produkt?

Tracking what customers look for so we can implement new goods into our portfolio. Helping cusotmers finding what they need.

Was gefällt Dir am besten?

Since we started using Luigi's Box, we've seen it improve the UX on our website. We are pleased to see that: search has improved significantly, the administration is clear and intuitive, plus the Luigi's Box support team responds quickly and is always willing to help.

Was gefällt Dir nicht?

Everything runs smoothly and works the way we need it to, with no issues at all.

Welche Probleme löst Du mit dem Produkt?

It’s much easier to manage search, autocomplete, and product recommendations now. The dashboard is straightforward, and even my non-technical colleagues can make adjustments without any issues.
Antwort von Luigi's Box:

Thank you, Kamila! We’re glad to hear that Luigi’s Box has enhanced your website’s UX and made search management a breeze! A clear and intuitive dashboard is exactly what we aim for, and it’s great to know that even non-technical colleagues find it easy to use. ✨

“Greatly improved search - thank you!”
5.0
V
In den letzten 3 Monaten
Veronika
Verifizierter Reviewer
Content and SEO specialist bei
Easy Redmine
  • 51-1000 Mitarbeiter:innen
  • Branche: Marketing and Advertising

Was gefällt Dir am besten?

Customers can now find what they need on our website almost instantly. This leads to a better customer experience. The integration was seamless and whenever we needed help, Luigi's Box support team was exceptional.

Was gefällt Dir nicht?

We have no complaints. Everything is working properly. Our needs were met and solved.

Welche Probleme löst Du mit dem Produkt?

"Thanks to Luigi's Box, our search is better and significantly helps our users to quickly find the products and texts they want. Our users are happier and we see that conversion rates have increased.
Antwort von Luigi's Box:

Thank you, Veronika! 😊 We love hearing that Luigi’s Box has made finding products and content faster and easier for your users – a smooth search experience is what it’s all about! 🚀

It’s also great to hear that the integration was seamless and that our support team was there when you needed them.

Wishing you even more happy users and growing conversions! 📈🔍✨

“Luigi's Box provides a perfect support”
5.0
J
In den letzten 3 Monaten
Jakub
Verifizierter Reviewer
Head of marketing bei
Easy Redmine
  • 51-1000 Mitarbeiter:innen
  • Branche: Marketing and Advertising

Was gefällt Dir am besten?

I'm glad that LB has enough settings - the search reports are very useful for us. Those insights help us understand our users' search behavior. In addition, the Luigi's Box customer support team stands out for their efficiency - they respond quickly and accurately.

Was gefällt Dir nicht?

I have no complaints, we are very happy with Luigi's Box. I have no reason to switch to anything else right now.

Welche Probleme löst Du mit dem Produkt?

We wanted to improve the search experience for our users, and as a result, we saw an increase in revenue.
Antwort von Luigi's Box:

Thank you, Jakub! We’re delighted to hear that Luigi’s Box is helping you gain valuable insights into user behavior and that the search reports are useful for you 📊🚀

Wishing you even more search success and continued growth! 🔍📈

“Luigi's Box helps our customers navigate our website”
5.0
M
In den letzten 3 Monaten
Mikhail
Verifizierter Reviewer
Project marketing manager bei
Easy Redmine
  • 51-1000 Mitarbeiter:innen
  • Branche: Marketing and Advertising

Was gefällt Dir am besten?

Our users find the autocomplete feature particularly useful - this is especially for users who don't have a clear idea of what they're looking for. The autocomplete guides them to relevant texts, categories, or products.

Was gefällt Dir nicht?

We are happy with Luigi's Box and recommend it. I don't see any struggles with product.

Welche Probleme löst Du mit dem Produkt?

Luigi's Box search data provides us with useful information and helps us to improve our offer. Our goal is to make it easy for users to find what they need on our website.
Antwort von Luigi's Box:

Thank you, Mikhail! We’re glad to hear that the autocomplete feature is making a real difference for your users – guiding them seamlessly to what they need is exactly what we love to do! 🔎✨

And a big thanks for the recommendation! It’s always great to know Luigi’s Box is helping businesses like yours improve their offerings with valuable search insights. 🚀

“Gutes Tool mit vielen Anpassungsmöglichkeiten”
4.0
D
In den letzten 3 Monaten
Damira
Verifizierter Reviewer
Product Owner bei
AKKU SYS
  • 51-1000 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Die Implementierung war sehr einfach und der Support von Luigi's Box reagiert sehr schnell. Außerdem konnten wir mit nur wenigen Anpassungen unsere Suche verbessern.

Was gefällt Dir nicht?

Hier passt das Preis-Leistungs-Verhältnis. Aktuell gibt es hier noch nichts was mir nicht gefällt.

Welche Probleme löst Du mit dem Produkt?

Unsere Suche war vor der Nutzung von Luigi's Box nicht besonders gut. Mit der neuen Suche konnten wir das ändern und schaffen so ein besseres Kundenerlebnis.
Antwort von Luigi's Box:

Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie die einfache Implementierung und den schnellen Support geschätzt haben 👍

“A useful tool to increase success”
5.0
M
In den letzten 6 Monaten
Mário
Verifizierter Reviewer
CMO bei
Royal Gastro
  • 1-50 Mitarbeiter:innen
  • Branche: Food & Beverages

Was gefällt Dir am besten?

Support. I was surprised how quickly Luigi's Box staff responded and resolved requests. The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional.

Was gefällt Dir nicht?

nothing. very good experience with everything. Good product with results. I recommend

Welche Probleme löst Du mit dem Produkt?

The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional.
Antwort von Luigi's Box:

Thank you for your review, and we appreciate your words about our support! 👍

“After implementing Luigi's Box, everything finally started running the way it should”
5.0
J
In den letzten 6 Monaten
Ján
Verifizierter Reviewer
Graphic Designer bei
KOVIAN s.r.o.
  • 51-1000 Mitarbeiter:innen
  • Branche: Bau

Was gefällt Dir am besten?

-Allows instant adjustment of the product offering and marketing campaigns based on current trends and customer demand. -The system automatically suggests related products. -Intuitiveness saves time and simplifies management, increasing efficiency and enabling quick responses to market needs

Was gefällt Dir nicht?

– the system is great, but you need to play around with it a bit to really get the hang of it

Welche Probleme löst Du mit dem Produkt?

Using Luigi's Box has brought us significant progress. The information it provides about customer searches is priceless. We can dive into search trends, find out what customers are actually looking for, and adjust our offerings to deliver more relevant results. Not only does it help us improve search accuracy, but it also provides advanced tools to boost visibility and sales for specific products or categories that need more attention. But honestly, what I appreciate the most is the customer service. Our website has specific requirements, and whenever we requested customization or tailored features, the support team responded quickly and always got it right. This level of engagement and willingness to help is why I highly recommend Luigi's Box.
Antwort von Luigi's Box:

Thank you for your review and we appreciate your saying that Luigi's Box has made visible progress for you. And thank you for recommending Luigi 's Box! 💙

“Fast, full of data and easy to use tool”
5.0
J
In den letzten 6 Monaten
Jan
Verifizierter Reviewer
Marketing specialist bei
FORLIVING s.r.o.
  • 1-50 Mitarbeiter:innen
  • Branche: Furniture

Was gefällt Dir am besten?

I would start with their support, which is great, helpful and fast. The tool itself is providing a lot of data, it's administration is easy even for newcomers, features are rich and it's really fast.

Was gefällt Dir nicht?

Nothing comes to my mind really, maybe some occasional bugs, but it's always easy to fix.

Welche Probleme löst Du mit dem Produkt?

Search results are more precious, it's giving us better data of what people search and what they don't.
Antwort von Luigi's Box:

Thank you for your review 👍 We're glad Luigi's Box meets your needs with valuable insights and fast Search. Happy to hear our support team has been helpful! 🚀

“Effiziente Suchlösung mit Potenzial zur Verbesserung”
4.0
R
In den letzten 6 Monaten
Richard
Verifizierter Reviewer
Produktmanager
  • 51-1000 Mitarbeiter:innen
  • Branche: Building Materials

Was gefällt Dir am besten?

Am besten gefällt mir die intuitive Benutzeroberfläche von Luigi's Box, kombiniert mit den KI-gesteuerten Empfehlungen, die die Benutzererfahrung verbessern und die Conversion-Rate deutlich steigern.

Was gefällt Dir nicht?

Was mir nicht gefällt, sind die relativ hohen Kosten, die für kleinere Unternehmen eine Herausforderung darstellen könnten, sowie die gelegentlich notwendige manuelle Anpassung der Suchkonfigurationen aufgrund der begrenzten Aktualisierungshäufigkeit der Daten.

Welche Probleme löst Du mit dem Produkt?

Mit Luigi's Box löse ich das Problem einer ineffizienten Suchfunktion und ungenauen Produktempfehlungen auf meiner Website. Die Plattform verbessert die Benutzererfahrung durch präzise Suchergebnisse und personalisierte Empfehlungen, was zu einer höheren Conversion-Rate führt. Die Vorteile der Nutzung sind die einfache Integration, die detaillierte Analyse der Benutzerinteraktionen und die Möglichkeit, das System individuell an die Bedürfnisse meines Unternehmens anzupassen. Außerdem ermöglicht die KI-gesteuerte Technologie eine bessere Zielgruppenansprache und erhöht die Kundenzufriedenheit.
Antwort von Luigi's Box:

Vielen Dank für Ihr Feedback, Richard! 👍 Es ist großartig zu hören, wie Luigi's Box Ihre Benutzererfahrung verbessert und die Conversion-Rate durch intuitive KI-gesteuerte Empfehlungen gesteigert hat.

“Don't let visitors get lost – empower them with a search tool that delivers accurate results.”
5.0
P
In den letzten 6 Monaten
Pavol
Verifizierter Reviewer
CTO bei
KOVIAN, s.r.o.
  • 1-50 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Thanks to advanced NLP, Luigi's Box goes beyond basic keyword matching to truly grasp search intent, resulting in highly accurate and relevant results.

Was gefällt Dir nicht?

While visually appealing, the Luigi's Box interface could benefit from improved navigation and accessibility. Streamlining the design would make it easier for all users to utilize its full potential.

Welche Probleme löst Du mit dem Produkt?

We implemented Luigi's Box primarily to enhance product search on our websites, www.kovian.sk and www.kovian.cz. Previously, we found that customers often struggled to find the products they needed. Luigi's Box has helped us address this issue by providing a more intuitive and effective search experience.
Antwort von Luigi's Box:

Thank you, Pavol, for your wonderful feedback! We're delighted to hear how Luigi's Box has improved product search on your e-shop, delivering intuitive and accurate results.

“Quality reporting and visible results”
5.0
Ľ
In den letzten 6 Monaten
Ľuboš
Verifizierter Reviewer
Head of Operations bei
Pilulka.sk
  • 51-1000 Mitarbeiter:innen
  • Branche: Health, Wellness and Fitness

Was gefällt Dir am besten?

I appreciate quality reporting and analytics, where you can see statistics of most searched keywords, most searched products etc. It really helps tu understand your business and your customers. As a result, we managed more than 10% revenue rise from search.

Was gefällt Dir nicht?

I didn't find any weaknesses according to my experience and the way I have used it.

Welche Probleme löst Du mit dem Produkt?

As I have written, using quality reporting is a must to work with Luigisbox. We used reports as total revenue and bese selling products and keywords. What is a gamechanger is report of missing products and report of list opportinities, where you can fjnd what your customers are looking for and you are missing in your portfolio, so you can then find a supplier and brjng the prodict to your eshop.
Antwort von Luigi's Box:

Thank you for your excellent review! It's great to hear how Luigi's Box has helped you achieve a significant revenue increase through quality reporting and analytics. We're glad the product insights and opportunities have been valuable for your e-shop. 🚀

“Very useful search engine and analytics tool”
5.0
A
In den letzten 6 Monaten
Artur
Verifizierter Reviewer
E-marketing coordinator bei
Cyfrowe.pl
  • 51-1000 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

What I like most is the ease and intuitiveness of working with this tool. Luigi's box also provides a lot of useful analytical data on customer behavior on the store's website. In addition, it is easy to implement

Was gefällt Dir nicht?

I don't think I've found anything yet that would make it difficult to work with this tool

Welche Probleme löst Du mit dem Produkt?

The recommendation system in Luigi's box is a great marketing tool that allows you to generate more revenue, increase ROI, increase conversion rate and provide better customer experience
Antwort von Luigi's Box:

Thank you, Artur, for highlighting the ease of use and the valuable analytics Luigi's Box provides. We're thrilled it has become a strong marketing tool for your business, driving revenue and enhancing the customer experience! 🌟

“Good performances with this tool”
4.5
w
In den letzten 6 Monaten
william
Verifizierter Reviewer
Traffic manager bei
Medisafe
  • 51-1000 Mitarbeiter:innen
  • Branche: Hospital & Health Care

Was gefällt Dir am besten?

We use Luigi's Box as an internal search tool on our website. With a significant amount of searches, the tool allows us to optimize and highlight the right products. Today, we are very pleased with the results as we can effectively promote products.

Was gefällt Dir nicht?

this tool is in English (we're a French team), so it's hard for us to understand very technical subjects

Welche Probleme löst Du mit dem Produkt?

Highlighting products, increasing conversions, understanding site users
Antwort von Luigi's Box:

Merci, William, de partager votre expérience avec Luigi's Box ! C'est formidable de savoir que l'outil vous aide à optimiser et promouvoir efficacement les bons produits 👍

“Luigi’s Box is a powerful tool designed to enhance e-commerce experiences”
5.0
M
In den letzten 6 Monaten
Matej
Verifizierter Reviewer
sales representative bei
I SEE IT
  • 1-50 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

The search functionality is highly intuitive, providing accurate and relevant results quickly. It uses AI to understand user queries better and deliver precise product matches

Was gefällt Dir nicht?

For smaller businesses, the cost might be a concern. Although the features are robust, the pricing can be on the higher side compared to some other solutions.

Welche Probleme löst Du mit dem Produkt?

By offering personalized recommendations and intelligent search results, Luigi’s Box helps increase conversion rates. Customers are more likely to purchase when they see products tailored to their preferences. With better search results and personalized recommendations, our business often see an increase in sales and average order value.
Antwort von Luigi's Box:

Thank you, Matej, for your thoughtful feedback! It's wonderful to see how Luigi's Box's intuitive AI-driven search is enhancing your e-commerce experience and boosting conversions. 📈

“Perfect search engine and analytics tool for ecommerce.”
5.0
T
In den letzten 6 Monaten
Tomáš
Verifizierter Reviewer
Operations Manager bei
I SEE IT, s.r.o.
  • 1-50 Mitarbeiter:innen
  • Branche: Computer Hardware

Was gefällt Dir am besten?

Very good tool, how to find out what people need from us. A visual effective dashboards and a lot of strategic information's about products and searches without results.

Was gefällt Dir nicht?

I miss some historical data, for compares. YtoY or QtoQ. we can see only 3 months trends.

Welche Probleme löst Du mit dem Produkt?

The tool solved the problem of sorting and searching for goods on the website without having to laboriously classify the goods into categories and set their parameters. An ideal tool for finding what the customer needs.
Antwort von Luigi's Box:

Thank you for sharing your experience! We're delighted to hear how Luigi's Box has streamlined sorting and searching for products on your site 🛍️

“Get advantage by understanding your customers demands”
5.0
M
In den letzten 12 Monaten
Miroslav
Verifizierter Reviewer
Project manager bei
FC ecom, s.r.o.
  • 51-1000 Mitarbeiter:innen
  • Branche: Fashion

Was gefällt Dir am besten?

Luigi's Box is a robust and easy-to-use tool that enhances your web search experience. It's quick to set up and straightforward to learn. The tool delivers insightful data on user search behavior, highlighting successful searches and pinpointing those that fall short. It offers a variety of solutions and recommendations to optimize search performance, improve outcomes, increase average basket value (ABV), and maximize your return on investment (ROI).

Was gefällt Dir nicht?

The cost-efficiency of this tool relies on its set-up. Incorrect configuration can result in higher expenses.

Welche Probleme löst Du mit dem Produkt?

The features we appreciate the most are the advanced search capabilities and personalized recommendations provided by Luigi's Box. These functionalities have significantly enhanced our customers' shopping experience, allowing them to quickly find relevant products based on their preferences and browsing habits. Furthermore, it is allowing us to focus on delivering an outstanding user experience. Our collaboration with the Luigi's Box team has also been smooth and effective.
Antwort von Luigi's Box:

Thank you, Miroslav, for your detailed feedback! We're glad Luigi's Box has enhanced your search performance and customer experience. We appreciate our collaboration! 🌟

“Very satisfied with this platform”
5.0
N
In den letzten 12 Monaten
Nikoleta
Verifizierter Reviewer
Eshop manager bei
Activelife
  • 1-50 Mitarbeiter:innen
  • Branche: Health, Wellness and Fitness

Was gefällt Dir am besten?

The most useful aspect of Luigi's Box is its ability to improve product visibility and search accuracy, leading to higher customer engagement and sales.

Was gefällt Dir nicht?

To improve, a more user-friendly interface and enhanced customization options would be beneficial.

Welche Probleme löst Du mit dem Produkt?

- Luigi's Box helps us optimize product visibility through dynamic category displays and top product recommendations. - It enhances search accuracy with effective keyword management, making it easier for customers to find what they need. - The main advantage of using Luigi's Box is the boost in customer engagement and sales due to its powerful search and recommendation features.
Antwort von Luigi's Box:

Thank you, Nikoleta, for highlighting the impact Luigi's Box has on improving product visibility and customer engagement 👍

“Best AI search shopify app”
5.0
N
In den letzten 12 Monaten
Neeraj
Verifizierter Reviewer
Developer
  • 1-50 Mitarbeiter:innen
  • Branche: Consumer Electronics

Was gefällt Dir am besten?

The best thing which I liked about Luigi's AI box app is that the search is very powerful, eg ours is Electronics store, if a user searches table, then he will be able to see all the things which can be kept on table

Was gefällt Dir nicht?

The thing which I disliked the most is that the customization for search layout is limited only

Welche Probleme löst Du mit dem Produkt?

When Luigi's box was not installed on our store, it was very difficult to search for the particular product, but after it was installed it has become really easy for customers to search for the products
Antwort von Luigi's Box:

Thank you, Neeraj, for sharing your experience! We're delighted to know how Luigi's Box has simplified product searches on your store👍

“Improving the conversion rate”
5.0
J
In den letzten 12 Monaten
Jiri
Verifizierter Reviewer
COO bei
Dům a zahrada Ježek s.r.o.
  • 1-50 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

The objective is to enhance the conversion rate. The customer is at the heart of everything we do. The implementation process is straightforward. Customer support The next stage is to analyse the data.

Was gefällt Dir nicht?

Deeper connection to market data, where the tool would work with general data according to the focus of companies and could recommend predefined settings

Welche Probleme löst Du mit dem Produkt?

Customer orientation and conversion rate in search and purchase.
Antwort von Luigi's Box:

Thank you, Jiri, for sharing your experience! We're thrilled to hear Luigi's Box is helping to increase conversion rates on your e-shop 👍

Was gefällt Dir am besten?

The luigis box was very easy to implement for a relatively small cost. It helped us a lot with internal search optimiziation, which was very poor within our native CMS functionality. Also there is a possibility to look into some statistics and see how the solution performs.

Was gefällt Dir nicht?

I think there is still some space to improve the default functionality of luigis box internal search. There are cases where we have to customize the engine to get better results. On the other hand the customization is very easy to use.

Welche Probleme löst Du mit dem Produkt?

Thanks to the SW we are able to get more relevant results within our website with thousands of pages. We used to have a lot of complaints about this functionality and after implementing the luigis box, we have solved all the problems and if there is any, we can handle it very quickyl thanks to the customization funcitonality.
Antwort von Luigi's Box:

Thank you for your detailed feedback! We're glad Luigi's Box has improved your internal search and resolved past issues effectively. It's great to know customization has been easy! 👍

“Very much improved conversion rate”
5.0
T
In den letzten 12 Monaten
Tomáš
Verifizierter Reviewer
Head of CX bei
Muziker
  • 51-1000 Mitarbeiter:innen
  • Branche: Consumer Goods

Was gefällt Dir am besten?

Analytics for an improved conversion rate, suggestions for the products to buy, missed opportunities, basically a first page of the LB when you open the tool is awesome and gives you all the hints straight from the beginning.

Was gefällt Dir nicht?

Usage of the tool might be a little complicated for a newcomer as well as searching for some scenarios to set up is also a little complicated.

Welche Probleme löst Du mit dem Produkt?

Improved warehouse fullfilment, Improved conversion rates and Improved CX
Antwort von Luigi's Box:

Thank you for your feedback! It's fantastic to hear that Luigi's Box has helped improve conversion rates and customer experience at Muziker 🎶

“Excellent solution that our entire company praises”
5.0
T
In den letzten 12 Monaten
Tomáš
Verifizierter Reviewer
E-shop administrator bei
IBO s.r.o.
  • 51-1000 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Luigi's Box provides our customers with relevant search results, full text search. Graphically clear solution, very well managed and responsive design for mobile devices. This causes an increase in conversions.

Was gefällt Dir nicht?

We've been using the Luigi's Box solution for a short time, and we haven't found any flaws yet. If there was something we needed to adapt to the needs of our company, the professional Luigi's Box team helped us with everything.

Welche Probleme löst Du mit dem Produkt?

It provides our customers with relevant results when searching for products even when entering synonyms.
Antwort von Luigi's Box:

Thank you for your kind words! We're delighted that Luigi's Box has enhanced search relevance in your e-shop! 👍

Was gefällt Dir am besten?

Its very automated with all the necessary features part of the basic package without the need to upgrade (pay more money) - rules, synonyms, product boosting, and even A/B testing. Impeccable customer service as well.

Was gefällt Dir nicht?

Analytics. Its a bit confusing, hard to read, can not do period over period comparisons and also can not track most metrics over time (missing line charts)

Welche Probleme löst Du mit dem Produkt?

Search relevance. It performs better out of the box than previous tools we used. Machine learning also continually improves conversion (we checked using Google Analytics to be independent).
Antwort von Luigi's Box:

Thank you! We’re glad Luigi’s Box meets your needs with its automation and robust features 👍

“Extensive analytics, searchbox made better”
5.0
M
In den letzten 12 Monaten
Miroslav
Verifizierter Reviewer
CEO bei
parfumerka.eu
  • 1-50 Mitarbeiter:innen
  • Branche: Kosmetik

Was gefällt Dir am besten?

Search functionality - intuitive and intelligent searchbox providing accurate and relevant search results, useful analytics that we can use to determine a lot of things. Correctly fixes incorrect input and typos.

Was gefällt Dir nicht?

Have been using Luigis box for 2+ years, and my experience is only positive. No negatives. If I had to find anything that I would dislike, it would be price.

Welche Probleme löst Du mit dem Produkt?

Found out what do customers miss on our website, customers can always find whatever they were looking for. Might have increased conversion rates as well. It also makes customers path to product much shorted through redirects. I also like to look for searches without results and searches without clicks to determine products that our customers are looking for and cant find.
Antwort von Luigi's Box:

Thank you! We're thrilled to hear Luigi's Box has been a valuable tool for over two years, enhancing search functionality 🔎

“LB ist ein großartiger Geschäftspartner für Ihren E-Shop”
4.5
V
In den letzten 12 Monaten
Veronika
Verifizierter Reviewer
E-shop manager bei
Izomat stavebniny, s.r.o.
  • 51-1000 Mitarbeiter:innen
  • Branche: Building Materials

Was gefällt Dir am besten?

Ich schätze die große Auswahl an Möglichkeiten, die Luigis Box bietet. Wir haben eine breite und komplexe Produktpalette, daher freuen wir uns, dass LB einige Funktionen für uns entwickeln kann.

Was gefällt Dir nicht?

Manchmal fehlen uns Informationen über neue Funktionalitäten in der LB-Anwendung.

Welche Probleme löst Du mit dem Produkt?

Die Suchmaschine hilft unseren Kunden, im richtigen Moment zu finden, was sie brauchen. Für uns ist es auch wichtig, dass die Luigis Box-Suche mit der Lagerverfügbarkeit unserer Produkte arbeiten kann, damit wir alle Geschäfte im E-Shop haben können. Ich schätze auch Personalisierung und Produktempfehlungen. Es hilft, die Conversion-Rate zu erhöhen.
“Excellent search engine”
5.0
Z
In den letzten 12 Monaten
Zoltán
Verifizierter Reviewer
Shopmanagement Teamleader bei
Berlin Brands Group a.s.
  • 51-1000 Mitarbeiter:innen
  • Branche: Consumer Goods

Was gefällt Dir am besten?

- a significant increase in the conversion rate from search - many options for optimization and personalization of the search - easy to use, even new employee can immediately start working with LB - customer support with very quick response

Was gefällt Dir nicht?

- price for the service, but it is rather a matter of negotiation - more 3rd party tool connections

Welche Probleme löst Du mit dem Produkt?

We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.
Antwort von Luigi's Box:

Thank you! 👍 We're glad Luigi's Box has significantly improved your conversion rates and provided a user-friendly experience.

“Testimonials with Luigi´s Box”
5.0
M
In den letzten 12 Monaten
Monika
Verifizierter Reviewer
Content Specialist bei
FixServis
  • 51-1000 Mitarbeiter:innen
  • Branche: Electrical/Electronic Manufacturing

Was gefällt Dir am besten?

A simple and very important application for the growth of e-shops. Significantly improved search with Autocomplete. Setting synonyms for different product names = 1 same product. Thanks to the implementation of Luigi's Box, we understand more about customer behaviour. Liugi´s Box team is always willing to help.

Was gefällt Dir nicht?

So far we have not encountered a more serious problem. Everything we have needed has been solved by ourselves or with the support of the Luigi's Box team.

Welche Probleme löst Du mit dem Produkt?

Luigi's Box helps us with data on customer buying behaviour, product search accuracy and turning visitors into buyers. Customers find what they're looking for quickly.
Antwort von Luigi's Box:

Thank you, Monika! We're thrilled to hear how Luigi's Box has supported the growth of your e-shop by improving search functionality and helping you understand customer behavior 🔎

“Review after 2 years of using Luigi\'s Box in mobile spare parts eccom. industry”
5.0
I
In den letzten 12 Monaten
Igor
Verifizierter Reviewer
Head of Marketing, Project manager bei
iFix s.r.o.
  • 51-1000 Mitarbeiter:innen
  • Branche: Electrical/Electronic Manufacturing

Was gefällt Dir am besten?

Luigi's Box has been instrumental in improving the performance of our online store. Its advanced analytics provide valuable insights into customer search behavior, allowing us to make data-driven decisions.

Was gefällt Dir nicht?

Setting up advanced features can be complex and requires a learning curve, sometimes necessitating additional assistance to maximize their potential. Fortunately, their support team is excellent and always ready to help with any issues.

Welche Probleme löst Du mit dem Produkt?

My experience with this product has been generally positive. It works well and meets my expectations, offering useful features and reliable quality. Although there is a slight learning curve with some advanced options, the advantages far outweigh this minor hurdle. The customer support team is helpful and responsive, making the process easier. I am happy with my purchase and would recommend this product to others.
Antwort von Luigi's Box:

Thank you! It's fantastic to hear that Luigi's Box has been instrumental in enhancing your online store's performance and providing valuable insights. We’re always here to help with advanced features—your recommendation means a lot! 🙌

“LuigiBox is great and Intelligent tool for searching ”
5.0
P
In den letzten 12 Monaten
Patrik
Verifizierter Reviewer
IT Support bei
Wilsondo
  • 51-1000 Mitarbeiter:innen
  • Branche: Furniture

Was gefällt Dir am besten?

Using Luigi Box helps me understand what customers are currently interested in, what trends are popular right now, and which categories they search for most often. It integrates easily with Shoptet; while working with the tool requires some time, its complexity is outstanding.

Was gefällt Dir nicht?

For very small eshops, it may seem expensive, but the money will be returned very quickly in conversions.

Welche Probleme löst Du mit dem Produkt?

In our company, we needed to increase conversions, understand customer behavior in the e-shop and simplify their search. Also analyze our trends on the e-shop.
Antwort von Luigi's Box:

Thank you! We're glad Luigi's Box has helped you understand customer behavior, simplify searches, and boost conversions 👍

“Great searching tool for your web”
5.0
T
In den letzten 12 Monaten
Tomas
Verifizierter Reviewer
Internet shop administrator bei
Auto Hotarek
  • 1-50 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Self learning algorithm provides our customers with top quality searching results and that of course increase our sales and conversions. Besides searching there is also recommender as a part of the package. Recommender (obviously from its name) recommends products based on customers browsing and searching history. These recomendations are part of product page, not searching results which looks more naturally. Also banner campaigns is great tool to promote products in search results. All these features simply help to increase the sales in general.

Was gefällt Dir nicht?

For some one it might be too expensive. The product seems a bit pricy at the beginning but in the end it pays of.

Welche Probleme löst Du mit dem Produkt?

Serching results of our internet shop were very poor and low quality. Luigi's box did a great job by providing precise searching results to our customers and helped greatly increse conversions from search results.
Antwort von Luigi's Box:

Thank you, Tomas! We're thrilled to hear that Luigi's Box's self-learning algorithm, recommender, and banner campaigns have significantly improved your results and boosted sales 🌟

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