Luigi's Box Erfahrungen & Reviews (61)

KI-generierte Zusammenfassung
Was User über Luigi's Box sagen
Basierend auf 61 Bewertungen

Luigi's Box wird für seine intelligente Suchfunktion gelobt, die die Produktvisibilität verbessert, relevante Ergebnisse liefert und oft die Conversion-Rate erhöht. Viele schätzen die detaillierten Analyse-Dashboards, die Einblicke in das Kundenverhalten bieten. Der reaktionsschnelle Kundensupport wird ebenfalls häufig erwähnt. Einige finden die Ersteinrichtung und die Konfiguration erweiterter Funktionen komplex, und einige erwähnen die Kosten als potenzielles Problem, insbesondere für kleinere Unternehmen. Andere wünschen sich mehr Anpassungsmöglichkeiten und historische Daten in den Analysen.

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“Luigi's Box exceeded our expectations”
5.0
J
Vor mehr als 12 Monaten
Jaroslav
Verifizierter Reviewer
Administrator bei
CzechSoul s.r.o.
  • 1-50 Mitarbeiter:innen
  • Branche: Fashion

Was gefällt Dir am besten?

Luigi's Box immediately impressed us with its easy setup, rich configuration options and helpful technical support. It was no problem to adapt the system to our requirements, including individual customisation. We also greatly appreciate the detailed search statistics. Above all, we are happy for that our customers have an excellent search engine, and we have seen an increase in conversions and orders as a result.

Was gefällt Dir nicht?

It is quite difficult to find any shortcomings as we are not missing any essential feature. It might be interesting to have a choice of several templates with different design elements, although it's not a problem to customize anything using css. It would be also great if the output html code could be edited directly in the administration, but that's not a problem for their willing tech support.

Welche Probleme löst Du mit dem Produkt?

Sophisticated search engine with many features and excellent optimization. The whispering works perfectly, it can even handle typos and allows our customers to find the product they are looking for very quickly. Detailed usage statistics allow us to further adjust our product range according to the current customer interest and reveal our product gaps. Connecting to our e-shop works seamlessly, reactions to changes in the XML feed are snappy and an instant refresh can be made, which is useful when we want, for example, large price changes to appear immediately.
Antwort von Luigi's Box:

Thank you, Jaroslav, for your detailed review! It's fantastic to hear how Luigi's Box has exceeded expectations, especially with its ease of setup, customization options, and helpful support. We're glad the tool is making a positive impact on conversions and orders 🙌

“A necessary service if you want to take your e-shop to a higher level”
5.0
V
In den letzten 30 Tagen
Vladimir
Verifizierter Reviewer
Ecommerce manager bei
iFix s.r.o
  • 51-1000 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Optimizing the search box on the web and increasing conversion. Setting synonyms and customizing customer needs. Ever since we've been using the service, the boss doesn't ask us the question "why customers don't order", as customers find what they need

Was gefällt Dir nicht?

We still haven't found anything to improve. Rather, Luigi's Box itself comes with improvements

Welche Probleme löst Du mit dem Produkt?

High-quality, fast and efficient search. Exactly what the customer needs
“Solid Search Engine Without the Usual Pain”
4.0
A
In den letzten 30 Tagen
Andrejus
Verifizierter Reviewer
Developer bei
AZETA UAB
  • 1-50 Mitarbeiter:innen
  • Branche: Pharmaceuticals

Was gefällt Dir am besten?

Integration was surprisingly painless. I expected more hassle, but almost everything went pretty smoothly without endless debugging. The docs are well structured and informative, and in the places where we did meet obstacles, the support team was there for us. Also, the stability is solid — even on heavy-traffic days, the API kept working fine with no downtime.

Was gefällt Dir nicht?

Catalog browser feels a bit limited when trying out queries or search tweaks. Recommenders configuration was confusing at the start, not as straightforward as the rest of the integration

Welche Probleme löst Du mit dem Produkt?

We switched from our old search engine because results were often off and it was hard to maintain. Luigi’s Box gives much better relevance and helped improve product discovery for users
“Luigi’s Box helped us optimize search and drive conversions”
5.0
R
In den letzten 3 Monaten
Rafal
Verifizierter Reviewer
Marketing Manager bei
UrbanCity
  • 1-50 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

The search engine on the website, powered by Luigi's Box, fully meets all expectations. It works quickly, without crashes, and, above all, has a lot of tools that allow you to tailor search results to your marketing strategy. In addition, non-standard requests were handled by technical support. For example, we needed to present different results on the women's and men's landing pages, and we got it.

Was gefällt Dir nicht?

It would be useful to combine this with Marketing Automation tools, e.g., displaying results for monitored contacts depending on assigned customer segmentation.

Welche Probleme löst Du mit dem Produkt?

The search engine helped customize results and increase conversion thanks to an interesting suggestion window.
Antwort von Luigi's Box:

Thank you for your fantastic 5⭐️ review! 🙌 We’re thrilled that Luigi’s Box helped your e-shop optimize search and boost conversions💡🚀

“Fast and easy product navigation”
4.5
L
In den letzten 3 Monaten
Ladislav
Verifizierter Reviewer
Project Manager bei
ONSA Plus
  • 1-50 Mitarbeiter:innen
  • Branche: Wholesale

Was gefällt Dir am besten?

Luigi’s Box improved our store’s search and made navigation much easier for customers. I really appreciate the intuitive search and simple navigation. Customers can quickly find the products they need, which saves time and increases satisfaction. The interface is clear, easy to use, and offers good customization options. Great technical support as well. Implementation was easy - fully handled by Luigi's box team, with even a few rounds of feedback implemented. All customers visiting our website therefore get improved search 24/7, and we get the necessary data in exchange, which we can consider in our monthly&quarterly reviews.

Was gefällt Dir nicht?

Not much, the product is great as-is, and the support is great. It's battle-tested, and I don't see much faults at the moment.

Welche Probleme löst Du mit dem Produkt?

Luigi’s Box solves the problem of hard-to-find products. It makes product discovery faster and easier for our customers, which improves their experience and helps increase sales.
Antwort von Luigi's Box:

Thank you for your great 4.5⭐️ review! 🙏 We’re so glad Luigi’s Box made navigation and search smoother for your customers and that our support and customizations met your expectations — we’ll keep making it even better! 🚀💡

“The implementation of search and recommendation features helped us increase our e-shop turnover ”
5.0
M
In den letzten 3 Monaten
Martin
Verifizierter Reviewer
Eshop Manager bei
Marimex SK
  • 51-1000 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Easy implementation at the beginning, improved search results thanks to Luigisbox recommendations, recommender in multiple places on the site, very simple and clear admin, automated processes, just follow the easy-to-read data, no need to interfere with automation

Was gefällt Dir nicht?

More use of AI, machine learning is slowly replacing AI, but the process needs to be accelerated.

Welche Probleme löst Du mit dem Produkt?

We had a problem with recommended products when searching for customers, LuigisBox solved it by personalizing each customer. Furthermore, product recommendations in the product details and in the shopping cart, where we needed to recommend similar products. When purchasing a pool, we wanted to recommend accessories, spare parts, or chemicals, and LuigisBox was able to automate everything.
Antwort von Luigi's Box:

Thank you for your fantastic 5⭐️ review! 🙏 We're delighted that Luigi’s Box helped your e-shop boost turnover through smarter search and automated recommendations — and we’ll keep pushing AI improvements to make it even faster and smarter 🤖💪.

“Luigi's box - a box full of business boosters”
5.0
J
In den letzten 3 Monaten
Jiří
Verifizierter Reviewer
Product Assistant bei
Kytary.cz
  • 51-1000 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

LB lets you focus on the business part, while doing the ordinary (boring) search settings that help you boost sales and customer engagement

Was gefällt Dir nicht?

I would probably get lost easily at first, if I was not backed up by great customer support. But when they show you the system, you suddenly feel at home. Then you see it really is intuitive.

Welche Probleme löst Du mit dem Produkt?

We have many products that usually work synonym-wise, but our search did not work well with synonyms a typos. LB solves both problems at once in an elegant way.
Antwort von Luigi's Box:

Thank you for your awesome 5⭐️ feedback! 🌟 We’re thrilled that Luigi’s Box helps your e-shop boost sales while making search setup effortless — and we’re so glad our support team made everything feel intuitive 🎶 😊.

“An outstanding service that truly enhances the customer experience”
5.0
J
In den letzten 3 Monaten
Jacopo
Verifizierter Reviewer
I am the Founder & E-commerce Manager at Blaco.it. bei
Blaco.it
  • 1-50 Mitarbeiter:innen
  • Branche: Kosmetik

Was gefällt Dir am besten?

What I like best about Luigi’s Box is its ease of use and the immediate impact on results: search becomes smarter, suggestions are more relevant, and the customer shopping experience improves noticeably right from the start.

Was gefällt Dir nicht?

We haven’t experienced any significant downsides. Only during the integration phase did a few minor issues arise, not caused by them, which were quickly resolved through collaboration with our developers.

Welche Probleme löst Du mit dem Produkt?

The integration phase required their support for a few minor issues, not caused by them, which were quickly resolved through collaboration with our developers.
Antwort von Luigi's Box:

Thank you for the glowing 5⭐️ review—thrilled that Luigi’s Box made search smarter and improved your customers’ experience from day one 🙌. We appreciated the smooth teamwork during integration 🚀.

“Eine leistungsfähige Suchfunktion ist die Grundlage Ihres Onlineshops.”
4.5
K
In den letzten 3 Monaten
Karolína
Verifizierter Reviewer
SEO-Spezialistin bei
Benu
  • 51-1000 Mitarbeiter:innen
  • Branche: Pharmaceuticals

Was gefällt Dir am besten?

Die Stärken von Luigi’s Box liegen ganz klar in der einfachen Bedienung und der durchdachten Optimierung. Besonders schätzen wir in unserem Unternehmen die umfangreichen Analysefunktionen und nutzen alle Möglichkeiten, die das Tool bietet. Ein weiterer Pluspunkt ist das schnelle Support-Team, das Herausforderungen umgehend löst – die Kommunikation funktioniert absolut reibungslos.

Was gefällt Dir nicht?

Wenn wir auch ein paar Schwachpunkte nennen sollen, dann ergeben sich diese vor allem daraus, dass wir die Zahlen wirklich intensiv analysieren. In diesem Zusammenhang würden wir uns noch mehr Analysemöglichkeiten und eine noch höhere Genauigkeit der Kennzahlen wünschen.

Welche Probleme löst Du mit dem Produkt?

- Das Hauptproblem, das wir abdecken möchten, ist die Orientierung der Kunden auf unserer Website. Unser Menü umfasst eine große Anzahl von Kategorien und Artikeln, sodass es für Kunden manchmal schwierig ist, sich zurechtzufinden. Hier hilft uns Luigi’s Box am meisten. - Ein weiterer sehr wichtiger Zweck von Luigi’s Box ist der Recommender, mit dem wir unseren Kunden passende Zusatzprodukte anbieten können – also mehr Cross-Selling. - Und eine spannende Neuerung, die wir erst seit einem Jahr nutzen, ist der Verkauf von Suchpositionen an unsere Lieferanten – das bedeutet mehr direkte Marketing-Möglichkeiten.
Antwort von Luigi's Box:

Vielen Dank für Ihr ausführliches Feedback 🙏 Wir freuen uns sehr, dass Sie die einfache Bedienung, Analysefunktionen und unseren Support schätzen – wir arbeiten kontinuierlich daran, die Analysemöglichkeiten noch weiter zu verbessern. 📊✨

Was gefällt Dir am besten?

Quick product search. Customers can find their way around more easily and are given an additional incentive to buy. Perfect service.

Was gefällt Dir nicht?

I have nothing to say. I am very satisfied. We are now expanding our cooperation.

Welche Probleme löst Du mit dem Produkt?

Search, incentives for larger purchases, excellent sales analytics
Antwort von Luigi's Box:

Thank you for your amazing 5⭐️ review! 💛 We’re thrilled that Luigi’s Box made search faster and helped boost both navigation and sales for your e-shop — we’re excited to keep growing together! 🚀

“Over 4 years of satisfied experience”
5.0
T
In den letzten 12 Monaten
Tomas
Verifizierter Reviewer
E-shop administrator bei
BRICOL-M spol s r.o.
  • 1-50 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Smart filtering, smart whisperer, recommender when going through the entire store. Possibility to customize the graphic template to our needs. Possibility to create URL links for items from different stock menus

Was gefällt Dir nicht?

Only the annual fee could be a bit less, but we understand that development and maintenance + adding new features costs something.

Welche Probleme löst Du mit dem Produkt?

They have now helped us to increase the number of items at the URL link for items from various stock menus from 16 to infinity, which again has helped us to move further along in sending out newsletters etc.
Antwort von Luigi's Box:

Your trust over such a long time truly means a lot to us 👍 We're so glad you're finding value in the smart features — from filtering and Autocomplete to the Recommender and custom URL links 🔍✨

Was gefällt Dir am besten?

It automatically corrects typos and misspellings in search queries, helping users find relevant products even with inaccurate input. The recommender system provides highly accurate and personalized suggestions, which noticeably increase the average order value. We’re seeing a high conversion rate directly from search results, proving that the search experience is optimized for real business performance.

Was gefällt Dir nicht?

No serious downsides, but some advanced settings take a bit of time to explore. Everything works great – perhaps just more flexibility in visual customization.

Welche Probleme löst Du mit dem Produkt?

Luigi’s Box helps us solve the problem of inefficient search performance and poor product discoverability. Since implementation, we’ve seen a clear uplift in conversions coming from on-site search. It also saves us time thanks to automated typo correction and intelligent recommendations that reduce manual merchandising effort.
Antwort von Luigi's Box:

It's great to hear that typo correction and smart recommendations are not just making the search experience smoother, but also lifting your conversions 📈🔍

“Internal search engine tool”
Herkunft der Review
4.0
D
In den letzten 12 Monaten
Daniel
Verifizierter Reviewer
CEO bei
Astratex
  • 51-1000 Mitarbeiter:innen
  • Branche: Fashion

Was gefällt Dir am besten?

- intellingent search with typos correction, search suggestions and incremental search togehther with advanced analytics

Was gefällt Dir nicht?

- the cost can be more competitive, the implementation and configuration can be easier

Welche Probleme löst Du mit dem Produkt?

We solved with LB on-site search, we are in the discussion about product recomendation option
Antwort von Luigi's Box:

Thanks a lot for your honest feedback — we’re really glad the smart search features and deep-dive analytics are proving useful for your team 👍

“Luigi really made the great change”
4.5
T
In den letzten 12 Monaten
Tomáš
Verifizierter Reviewer
Manager bei
Plantex
  • 51-1000 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Luigi’s Box helps up to 90% of e-shop visitors quickly find exactly what they are looking for — or what we want them to discover. Its powerful search and smart product recommendations significantly improve the customer experience and lead to higher conversion rates. In addition to its accurate and intuitive search capabilities, it offers detailed analytics and statistics that are essential for understanding customer behavior. These insights allow us to fine-tune our content, product offerings, and overall strategy to better meet the needs of our visitors and drive business growth.

Was gefällt Dir nicht?

There aren’t really any downsides, but to get the most out of the tool, it's important to invest some time in proper training. Understanding how to operate and configure it correctly is essential for achieving the best possible results and making full use of its powerful features.

Welche Probleme löst Du mit dem Produkt?

Before we started using Luigi’s Box, many of our e-shop visitors struggled to easily find the products they were looking for in our website. This negatively affected their experience and likely impacted our conversion rates. Then we found out Luigi’s Box and decided to give it a try, and it turned out to be a great decision. The tool work really well for us, making product discovery faster and more intuitive for our customers, which has noticeably improved overall satisfaction and engagement.
Antwort von Luigi's Box:

It’s fantastic to hear that Luigi’s Box has become such a game-changer for your e-shop! 🙌 Knowing that our tools are helping your customers find what they need faster — and even things they didn’t know they wanted — is exactly the kind of feedback that fuels our team 💙

“Great optimization for our online-pharmacy”
Herkunft der Review
5.0
P
In den letzten 12 Monaten
Philip
Verifizierter Reviewer
COO bei
St. Martin KG
  • 51-1000 Mitarbeiter:innen
  • Branche: Health, Wellness and Fitness

Was gefällt Dir am besten?

Luigi’s Box bietet eine intelligente Suchfunktion, die relevante Ergebnisse schnell liefert, selbst bei Tippfehlern oder ungenauen Eingaben. Die Benutzeroberfläche ist übersichtlich und intuitiv gestaltet, was die Bedienung angenehm und einfach macht. Besonders nützlich finde ich die vielseitigen Anpassungsmöglichkeiten für Produktempfehlungen, die auf dem Nutzerverhalten basieren und die Conversion-Rate erhöhen können.

Was gefällt Dir nicht?

Die Einrichtung und Integration birgt einen recht hohen initialaufwand, vor allem ohne technische Vorkenntnisse. Eine Vielzahl der Anpassungen lassen sich nur durch das Entwicklerteam ändern.

Welche Probleme löst Du mit dem Produkt?

Wir hatten eine Vielzahl an Kundenanfragen, welche auf der Suche nach einem gewissen Produkt waren, dieses im Shop aber aufgrund der schlechten Suchfunktion oder Schreibfehlern nicht finden konnten, diese Probleme gehören mit LuigisBox der Vergangenheit an. Kunden finden ihre Produkte deutlich schneller und bekommen auch alternativen angeboten.
Antwort von Luigi's Box:

Danke, Philip! Wir schätzen Ihr Vertrauen sehr und freuen uns, dass Luigi’s Box geholfen hat, die Suchprobleme in Ihrer Online-Apotheke zu lösen ❤️ Schnelle und präzise Ergebnisse – selbst bei Tippfehlern – sind genau das, was Shop-Besucher begeistert. Und genau dafür setzen wir uns ein!

“Luigis Box is a great software for customers on a larger e-shop.”
4.0
R
In den letzten 12 Monaten
Radim
Verifizierter Reviewer
CSO bei
uni-max
  • 1-50 Mitarbeiter:innen
  • Branche: International Trade and Development

Was gefällt Dir am besten?

It has a fast search engine.It is possible custom design solution. Liugis Box is a part of Shoptet Premium add-ons. It is a great!

Was gefällt Dir nicht?

Administration is a little bit complicated for first settings. But the next steps are intuitive.

Welche Probleme löst Du mit dem Produkt?

Search in the e-shops www.uni-max.com in EU.
Antwort von Luigi's Box:

Thank you, Radim! We’re happy to hear Luigi’s Box is proving to be a powerful asset for your e-shop setup 🛒⚡ Fast search and custom design flexibility are exactly what we deliver!

“Luigi’s Box bietet schnellen Support und ist leicht zu integrieren.”
Herkunft der Review
3.5
R
In den letzten 12 Monaten
Ralph
Verifizierter Reviewer
Frontend Developer bei
we-are,travel GmbH
  • 1-50 Mitarbeiter:innen
  • Branche: Consumer Services

Was gefällt Dir am besten?

Die Integration ist unkompliziert und schnell erledigt. Der Kundenservice reagiert prompt und kompetent auf Anfragen. Die Such- und Empfehlungslösungen verbessern die User Experience spürbar. Dashboard mit vielen Metrics.

Was gefällt Dir nicht?

Es wäre wünschenswert, wenn man das UI selbst im Detail anpassen könnte. Manche Suchergebnisse sind nicht ganz nachvollziehbar.

Welche Probleme löst Du mit dem Produkt?

Es ist schnell eine Integration einer Suche ohne tiefgreifende technische Kenntnisse möglich. Man sieht genau, nach welchen Kriterien User gesucht haben.
Antwort von Luigi's Box:

Danke, Ralph! Wir freuen uns sehr, dass Sie die schnelle Integration und unseren Support zu schätzen wissen – wir tun alles dafür, damit die Implementierung so reibungslos wie möglich verläuft. Das Dashboard und die Empfehlungen sind darauf ausgelegt, Ihr Wachstum zu unterstützen, und deshalb freut es uns besonders, dass sie Ihnen gefallen.

“Successfull implementation of luigi on our online store”
5.0
S
In den letzten 12 Monaten
Samuel
Verifizierter Reviewer
Online Marketing Manager bei
Duč Plant s.r.o.
  • 1-50 Mitarbeiter:innen
  • Branche: Consumer Goods

Was gefällt Dir am besten?

I like that luigi made our search on online store better, in functionality but also in how search looks. For example, it gives good suggestion in search. If someone searches for apple trees , it gives him blog suggestion, top seller product, and then other suggestion

Was gefällt Dir nicht?

As far as i am concerned, it is very subjective, but i must say that price is a bit higher than what i expected, but worth it.

Welche Probleme löst Du mit dem Produkt?

Luigi helps search of produtct (plants ) on our store
Antwort von Luigi's Box:

Thank you, Samuel! 🌱 We're so glad Luigi’s Box has made your store’s search both smarter and better-looking! 👍 We love that features like blog suggestions and top-seller products are helping users find what they need with ease 🛒✨

Totally understand your note on pricing—thanks for your honesty! We’re happy to hear it's worth the investment 📊

“Tolles Produkt mit herausragendem Support”
Herkunft der Review
4.5
A
In den letzten 12 Monaten
Andreas
Verifizierter Reviewer
Senior Product Manager Search and Recommendations bei
Talentformation GmbH
  • 1-50 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Das Produkt zeichnet sich durch seine einfache Bedienung, den durchdachten Funktionsumfang und vor allem den extrem guten Support aus.

Was gefällt Dir nicht?

Unser Sales Kontakt am Anfang lief etwas holprig und wir hatten ein paar mal kurzzeitige Serviceunterbrechungen bzw. langsam antwortende Systeme, die aber für unser Sevicelevel total akzeptabel waren.

Welche Probleme löst Du mit dem Produkt?

Eine schnelle und präzise E-Commerce Produktsuche inkl. Analysefunktionen und Search Management sowie Produktempfehlungen mit individualisierten Empfehlngsstrategien lassen sich mit Luigi's Box schnell umsetzen.
Antwort von Luigi's Box:

Vielen Dank, Andreas! 😊 Es freut uns sehr zu hören, dass die Benutzerfreundlichkeit, die durchdachten Funktionen und unser Support-Team einen starken Eindruck hinterlassen haben 💙 Genau diese Erfahrung möchten wir vermitteln! 🚀

“Wir können Luigi’s Box definitiv weiterempfehlen – tolles Preis-Leistungs-Verhältnis”
Herkunft der Review
4.5
F
In den letzten 12 Monaten
Florian
Verifizierter Reviewer
Inhaber bei
Velur
  • 1-50 Mitarbeiter:innen
  • Branche: Luxury Goods & Jewelry

Was gefällt Dir am besten?

Die Benutzerfreundlichkeit und wie intelligent das System auf Nutzereingaben reagiert. Besonders die Autovervollständigung und die Relevanz der Suchergebnisse sind für uns ein echter Gamechanger – das fühlt sich nicht nur smart an, das ist smart. Auch die detaillierten Reports sind super hilfreich, um unsere Kunden besser zu verstehen.

Was gefällt Dir nicht?

Das Dashboard könnte an manchen Stellen noch etwas intuitiver sein – manche Funktionen sind etwas versteckt und brauchen Einarbeitung. Aber das ist Meckern auf hohem Niveau.

Welche Probleme löst Du mit dem Produkt?

Luigi’s Box verbessert unsere Produktsuche spürbar – Kunden finden schneller, was sie suchen. Die personalisierten Empfehlungen steigern unsere Conversion Rate und das Nutzererlebnis insgesamt.
Antwort von Luigi's Box:

Danke, Florian! 😊 Es ist großartig zu hören, dass unsere Autovervollständigung + Suchrelevanz = echter Gamechanger sind! 🚀

“Erste positive Erfahrungen mit der Suche von Luigis Box”
Herkunft der Review
4.0
M
In den letzten 12 Monaten
Michael
Verifizierter Reviewer
Director Marketing & E-Commerce bei
doppler
  • 51-1000 Mitarbeiter:innen
  • Branche: Consumer Goods

Was gefällt Dir am besten?

Luigis Box findet bei generischen Suchanfragen gut passende Produkte. Die Suchergebnisse sind deutlich besser als bei bisher eingesetzten Produkten.

Was gefällt Dir nicht?

Neben der Suche planen wir auch das product listing mit Luigis Box durchführen zu lassen. Hier hatten wir beim Roll-Out aber noch technische Schwierigkeiten bei der Implementierung, obwohl es im Testshop funktionierte.

Welche Probleme löst Du mit dem Produkt?

Der wesentliche Grund für die Auswahl war, dass wir uns bessere Suchergebnisse bei generischen Suchen erhofft haben. Mit den bisherigen Suchergebnissen hat sich dieses Ziel bereits erfüllt. Darüber hinaus werden wir das Product Listing und Recommendations mit Luigis Box generieren. Wir erhoffen uns dadurch eine höhere CVR und eine bessere UX.
Antwort von Luigi's Box:

Danke, Michael! 😊 Wir freuen uns riesig, dass Luigi's Box bessere Suchergebnisse liefert! 💙

“More than a search engine”
Herkunft der Review
4.5
G
In den letzten 12 Monaten
Gediminas
Verifizierter Reviewer
Senior backend developer bei
AZETA, UAB
  • 1-50 Mitarbeiter:innen
  • Branche: Consumer Goods

Was gefällt Dir am besten?

I enjoyed wide configuration options in Luigi's Box admin GUI, detailed integration documentation and fast and flexible development support from their team.

Was gefällt Dir nicht?

In some places api endpoints could be more unified, in search you can provide "remove_fields", in recommenders you can not, while they both return similar data.

Welche Probleme löst Du mit dem Produkt?

Robust search engine, catalog management via their admin GUI.
Antwort von Luigi's Box:

Thanks, Gediminas! 🙌 We're happy the flexibility and support hit the mark! 🎯

“Absolutely amazing search solution that transformed our customer experience!”
Herkunft der Review
5.0
N
In den letzten 12 Monaten
Naglis
Verifizierter Reviewer
Software developer bei
Azeta
  • 51-1000 Mitarbeiter:innen
  • Branche: Pharmaceuticals

Was gefällt Dir am besten?

Luigi's Box delivers incredibly accurate and relevant search results, helping our customers find what they’re looking for faster and more easily. The intuitive analytics dashboard provides valuable insights into customer behavior, allowing us to continuously optimize our product listings and improve conversions. Their customer support team is highly responsive and proactive, making the entire setup and optimization process seamless and efficient.

Was gefällt Dir nicht?

Some advanced customization options might require a bit of technical knowledge or support assistance to implement fully.

Welche Probleme löst Du mit dem Produkt?

We were facing challenges with customers struggling to find specific products, and Luigi’s Box solved this by delivering fast, relevant, and personalized search results. The tool has significantly reduced search abandonment, leading to a noticeable increase in conversions and customer satisfaction. With detailed analytics and real-time insights, we’ve been able to make smarter product decisions and better align our offerings with what customers are actively looking for.
Antwort von Luigi's Box:

Thanks, Naglis! 😊 So glad Luigi’s Box is leveling up your search and conversions 🚀

“It is a really nice and smart tool how to boost the customer joourneys and leverage the touchpointUX”
Herkunft der Review
4.5
P
In den letzten 12 Monaten
Pavel
Verifizierter Reviewer
Data & AI
  • 51-1000 Mitarbeiter:innen
  • Branche: Automotive

Was gefällt Dir am besten?

- Easy to understand tool - Intuitive user interface - Data driven engine - Not just search functinality but also other features such as recommenders

Was gefällt Dir nicht?

- Analytics (it woudl be great having connection to GA4, Adobe Analytics), Tracking code integration is not an easy and it must be adapted to the main site (if it is not done properly - missing data)

Welche Probleme löst Du mit dem Produkt?

A flexible, data-driven search mechanism that dynamically aligns with user intent through synonym mapping.
Antwort von Luigi's Box:

Thanks a lot, Pavel! 😊 We're glad you enjoy the intuitive UI and value both search and recommender features. 📊🔧

Was gefällt Dir am besten?

We've been using Luigi's Box for a while now, and it has significantly improved our website's search and recommendation capabilities. The AI-powered search is incredibly accurate, delivering relevant results quickly and efficiently. Our customers can find what they need with ease, leading to higher engagement and conversions.

Was gefällt Dir nicht?

I can't really think of any cons,the implementation was smooth, and the support team is always helpful and responsive.

Welche Probleme löst Du mit dem Produkt?

Luigi's box is extremely helpful in finding what customers are looking for. Our customers often don't know exactly what the desired item is called within the industry, and the search is very helpful in selecting what the customer really wants.
Antwort von Luigi's Box:

Thanks a lot, Denis! 😊 We're thrilled Luigi’s Box makes search easier and helps your customers find exactly what they need. 🚀 Also great to hear implementation went smoothly and our team could support you! 🙌

“It gets the job done”
4.0
A
In den letzten 12 Monaten
Adam
Verifizierter Reviewer
Purchase manager bei
Kovian s.r.o.
  • 51-1000 Mitarbeiter:innen
  • Branche: Building Materials

Was gefällt Dir am besten?

1. Advanced AI-powered search 2. Personalization & Recommendations 3. Comprehensive Analytics 4. Improved Search Performance & Revenue Growth

Was gefällt Dir nicht?

The implementation time takes a long time but that is not a fault of the program, it just needs data you have to put in manually

Welche Probleme löst Du mit dem Produkt?

Tracking what customers look for so we can implement new goods into our portfolio. Helping cusotmers finding what they need.
Antwort von Luigi's Box:

Thanks, Adam! 😊 We're happy Luigi’s Box helps you boost performance and understand your customers better. 🚀

Was gefällt Dir am besten?

Since we started using Luigi's Box, we've seen it improve the UX on our website. We are pleased to see that: search has improved significantly, the administration is clear and intuitive, plus the Luigi's Box support team responds quickly and is always willing to help.

Was gefällt Dir nicht?

Everything runs smoothly and works the way we need it to, with no issues at all.

Welche Probleme löst Du mit dem Produkt?

It’s much easier to manage search, autocomplete, and product recommendations now. The dashboard is straightforward, and even my non-technical colleagues can make adjustments without any issues.
Antwort von Luigi's Box:

Thank you, Kamila! We’re glad to hear that Luigi’s Box has enhanced your website’s UX and made search management a breeze! A clear and intuitive dashboard is exactly what we aim for, and it’s great to know that even non-technical colleagues find it easy to use. ✨

“Greatly improved search - thank you!”
5.0
V
In den letzten 12 Monaten
Veronika
Verifizierter Reviewer
Content and SEO specialist bei
Easy Redmine
  • 51-1000 Mitarbeiter:innen
  • Branche: Marketing and Advertising

Was gefällt Dir am besten?

Customers can now find what they need on our website almost instantly. This leads to a better customer experience. The integration was seamless and whenever we needed help, Luigi's Box support team was exceptional.

Was gefällt Dir nicht?

We have no complaints. Everything is working properly. Our needs were met and solved.

Welche Probleme löst Du mit dem Produkt?

"Thanks to Luigi's Box, our search is better and significantly helps our users to quickly find the products and texts they want. Our users are happier and we see that conversion rates have increased.
Antwort von Luigi's Box:

Thank you, Veronika! 😊 We love hearing that Luigi’s Box has made finding products and content faster and easier for your users – a smooth search experience is what it’s all about! 🚀

It’s also great to hear that the integration was seamless and that our support team was there when you needed them.

Wishing you even more happy users and growing conversions! 📈🔍✨

“Luigi's Box provides a perfect support”
5.0
J
In den letzten 12 Monaten
Jakub
Verifizierter Reviewer
Head of marketing bei
Easy Redmine
  • 51-1000 Mitarbeiter:innen
  • Branche: Marketing and Advertising

Was gefällt Dir am besten?

I'm glad that LB has enough settings - the search reports are very useful for us. Those insights help us understand our users' search behavior. In addition, the Luigi's Box customer support team stands out for their efficiency - they respond quickly and accurately.

Was gefällt Dir nicht?

I have no complaints, we are very happy with Luigi's Box. I have no reason to switch to anything else right now.

Welche Probleme löst Du mit dem Produkt?

We wanted to improve the search experience for our users, and as a result, we saw an increase in revenue.
Antwort von Luigi's Box:

Thank you, Jakub! We’re delighted to hear that Luigi’s Box is helping you gain valuable insights into user behavior and that the search reports are useful for you 📊🚀

Wishing you even more search success and continued growth! 🔍📈

“Luigi's Box helps our customers navigate our website”
5.0
M
In den letzten 12 Monaten
Mikhail
Verifizierter Reviewer
Project marketing manager bei
Easy Redmine
  • 51-1000 Mitarbeiter:innen
  • Branche: Marketing and Advertising

Was gefällt Dir am besten?

Our users find the autocomplete feature particularly useful - this is especially for users who don't have a clear idea of what they're looking for. The autocomplete guides them to relevant texts, categories, or products.

Was gefällt Dir nicht?

We are happy with Luigi's Box and recommend it. I don't see any struggles with product.

Welche Probleme löst Du mit dem Produkt?

Luigi's Box search data provides us with useful information and helps us to improve our offer. Our goal is to make it easy for users to find what they need on our website.
Antwort von Luigi's Box:

Thank you, Mikhail! We’re glad to hear that the autocomplete feature is making a real difference for your users – guiding them seamlessly to what they need is exactly what we love to do! 🔎✨

And a big thanks for the recommendation! It’s always great to know Luigi’s Box is helping businesses like yours improve their offerings with valuable search insights. 🚀

“Gutes Tool mit vielen Anpassungsmöglichkeiten”
4.0
D
In den letzten 12 Monaten
Damira
Verifizierter Reviewer
Product Owner bei
AKKU SYS
  • 51-1000 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Die Implementierung war sehr einfach und der Support von Luigi's Box reagiert sehr schnell. Außerdem konnten wir mit nur wenigen Anpassungen unsere Suche verbessern.

Was gefällt Dir nicht?

Hier passt das Preis-Leistungs-Verhältnis. Aktuell gibt es hier noch nichts was mir nicht gefällt.

Welche Probleme löst Du mit dem Produkt?

Unsere Suche war vor der Nutzung von Luigi's Box nicht besonders gut. Mit der neuen Suche konnten wir das ändern und schaffen so ein besseres Kundenerlebnis.
Antwort von Luigi's Box:

Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie die einfache Implementierung und den schnellen Support geschätzt haben 👍

“A useful tool to increase success”
5.0
M
Vor mehr als 12 Monaten
Mário
Verifizierter Reviewer
CMO bei
Royal Gastro
  • 1-50 Mitarbeiter:innen
  • Branche: Food & Beverages

Was gefällt Dir am besten?

Support. I was surprised how quickly Luigi's Box staff responded and resolved requests. The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional.

Was gefällt Dir nicht?

nothing. very good experience with everything. Good product with results. I recommend

Welche Probleme löst Du mit dem Produkt?

The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional.
Antwort von Luigi's Box:

Thank you for your review, and we appreciate your words about our support! 👍

“After implementing Luigi's Box, everything finally started running the way it should”
5.0
J
Vor mehr als 12 Monaten
Ján
Verifizierter Reviewer
Graphic Designer bei
KOVIAN s.r.o.
  • 51-1000 Mitarbeiter:innen
  • Branche: Bau

Was gefällt Dir am besten?

-Allows instant adjustment of the product offering and marketing campaigns based on current trends and customer demand. -The system automatically suggests related products. -Intuitiveness saves time and simplifies management, increasing efficiency and enabling quick responses to market needs

Was gefällt Dir nicht?

– the system is great, but you need to play around with it a bit to really get the hang of it

Welche Probleme löst Du mit dem Produkt?

Using Luigi's Box has brought us significant progress. The information it provides about customer searches is priceless. We can dive into search trends, find out what customers are actually looking for, and adjust our offerings to deliver more relevant results. Not only does it help us improve search accuracy, but it also provides advanced tools to boost visibility and sales for specific products or categories that need more attention. But honestly, what I appreciate the most is the customer service. Our website has specific requirements, and whenever we requested customization or tailored features, the support team responded quickly and always got it right. This level of engagement and willingness to help is why I highly recommend Luigi's Box.
Antwort von Luigi's Box:

Thank you for your review and we appreciate your saying that Luigi's Box has made visible progress for you. And thank you for recommending Luigi 's Box! 💙

“Fast, full of data and easy to use tool”
5.0
J
Vor mehr als 12 Monaten
Jan
Verifizierter Reviewer
Marketing specialist bei
FORLIVING s.r.o.
  • 1-50 Mitarbeiter:innen
  • Branche: Furniture

Was gefällt Dir am besten?

I would start with their support, which is great, helpful and fast. The tool itself is providing a lot of data, it's administration is easy even for newcomers, features are rich and it's really fast.

Was gefällt Dir nicht?

Nothing comes to my mind really, maybe some occasional bugs, but it's always easy to fix.

Welche Probleme löst Du mit dem Produkt?

Search results are more precious, it's giving us better data of what people search and what they don't.
Antwort von Luigi's Box:

Thank you for your review 👍 We're glad Luigi's Box meets your needs with valuable insights and fast Search. Happy to hear our support team has been helpful! 🚀

“Effiziente Suchlösung mit Potenzial zur Verbesserung”
4.0
R
Vor mehr als 12 Monaten
Richard
Verifizierter Reviewer
Produktmanager
  • 51-1000 Mitarbeiter:innen
  • Branche: Building Materials

Was gefällt Dir am besten?

Am besten gefällt mir die intuitive Benutzeroberfläche von Luigi's Box, kombiniert mit den KI-gesteuerten Empfehlungen, die die Benutzererfahrung verbessern und die Conversion-Rate deutlich steigern.

Was gefällt Dir nicht?

Was mir nicht gefällt, sind die relativ hohen Kosten, die für kleinere Unternehmen eine Herausforderung darstellen könnten, sowie die gelegentlich notwendige manuelle Anpassung der Suchkonfigurationen aufgrund der begrenzten Aktualisierungshäufigkeit der Daten.

Welche Probleme löst Du mit dem Produkt?

Mit Luigi's Box löse ich das Problem einer ineffizienten Suchfunktion und ungenauen Produktempfehlungen auf meiner Website. Die Plattform verbessert die Benutzererfahrung durch präzise Suchergebnisse und personalisierte Empfehlungen, was zu einer höheren Conversion-Rate führt. Die Vorteile der Nutzung sind die einfache Integration, die detaillierte Analyse der Benutzerinteraktionen und die Möglichkeit, das System individuell an die Bedürfnisse meines Unternehmens anzupassen. Außerdem ermöglicht die KI-gesteuerte Technologie eine bessere Zielgruppenansprache und erhöht die Kundenzufriedenheit.
Antwort von Luigi's Box:

Vielen Dank für Ihr Feedback, Richard! 👍 Es ist großartig zu hören, wie Luigi's Box Ihre Benutzererfahrung verbessert und die Conversion-Rate durch intuitive KI-gesteuerte Empfehlungen gesteigert hat.

“Don't let visitors get lost – empower them with a search tool that delivers accurate results.”
5.0
P
Vor mehr als 12 Monaten
Pavol
Verifizierter Reviewer
CTO bei
KOVIAN, s.r.o.
  • 1-50 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

Thanks to advanced NLP, Luigi's Box goes beyond basic keyword matching to truly grasp search intent, resulting in highly accurate and relevant results.

Was gefällt Dir nicht?

While visually appealing, the Luigi's Box interface could benefit from improved navigation and accessibility. Streamlining the design would make it easier for all users to utilize its full potential.

Welche Probleme löst Du mit dem Produkt?

We implemented Luigi's Box primarily to enhance product search on our websites, www.kovian.sk and www.kovian.cz. Previously, we found that customers often struggled to find the products they needed. Luigi's Box has helped us address this issue by providing a more intuitive and effective search experience.
Antwort von Luigi's Box:

Thank you, Pavol, for your wonderful feedback! We're delighted to hear how Luigi's Box has improved product search on your e-shop, delivering intuitive and accurate results.

“Quality reporting and visible results”
5.0
Ľ
Vor mehr als 12 Monaten
Ľuboš
Verifizierter Reviewer
Head of Operations bei
Pilulka.sk
  • 51-1000 Mitarbeiter:innen
  • Branche: Health, Wellness and Fitness

Was gefällt Dir am besten?

I appreciate quality reporting and analytics, where you can see statistics of most searched keywords, most searched products etc. It really helps tu understand your business and your customers. As a result, we managed more than 10% revenue rise from search.

Was gefällt Dir nicht?

I didn't find any weaknesses according to my experience and the way I have used it.

Welche Probleme löst Du mit dem Produkt?

As I have written, using quality reporting is a must to work with Luigisbox. We used reports as total revenue and bese selling products and keywords. What is a gamechanger is report of missing products and report of list opportinities, where you can fjnd what your customers are looking for and you are missing in your portfolio, so you can then find a supplier and brjng the prodict to your eshop.
Antwort von Luigi's Box:

Thank you for your excellent review! It's great to hear how Luigi's Box has helped you achieve a significant revenue increase through quality reporting and analytics. We're glad the product insights and opportunities have been valuable for your e-shop. 🚀

“Very useful search engine and analytics tool”
5.0
A
Vor mehr als 12 Monaten
Artur
Verifizierter Reviewer
E-marketing coordinator bei
Cyfrowe.pl
  • 51-1000 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

What I like most is the ease and intuitiveness of working with this tool. Luigi's box also provides a lot of useful analytical data on customer behavior on the store's website. In addition, it is easy to implement

Was gefällt Dir nicht?

I don't think I've found anything yet that would make it difficult to work with this tool

Welche Probleme löst Du mit dem Produkt?

The recommendation system in Luigi's box is a great marketing tool that allows you to generate more revenue, increase ROI, increase conversion rate and provide better customer experience
Antwort von Luigi's Box:

Thank you, Artur, for highlighting the ease of use and the valuable analytics Luigi's Box provides. We're thrilled it has become a strong marketing tool for your business, driving revenue and enhancing the customer experience! 🌟

“Good performances with this tool”
4.5
w
Vor mehr als 12 Monaten
william
Verifizierter Reviewer
Traffic manager bei
Medisafe
  • 51-1000 Mitarbeiter:innen
  • Branche: Hospital & Health Care

Was gefällt Dir am besten?

We use Luigi's Box as an internal search tool on our website. With a significant amount of searches, the tool allows us to optimize and highlight the right products. Today, we are very pleased with the results as we can effectively promote products.

Was gefällt Dir nicht?

this tool is in English (we're a French team), so it's hard for us to understand very technical subjects

Welche Probleme löst Du mit dem Produkt?

Highlighting products, increasing conversions, understanding site users
Antwort von Luigi's Box:

Merci, William, de partager votre expérience avec Luigi's Box ! C'est formidable de savoir que l'outil vous aide à optimiser et promouvoir efficacement les bons produits 👍

“Luigi’s Box is a powerful tool designed to enhance e-commerce experiences”
5.0
M
Vor mehr als 12 Monaten
Matej
Verifizierter Reviewer
sales representative bei
I SEE IT
  • 1-50 Mitarbeiter:innen
  • Branche: Retailers

Was gefällt Dir am besten?

The search functionality is highly intuitive, providing accurate and relevant results quickly. It uses AI to understand user queries better and deliver precise product matches

Was gefällt Dir nicht?

For smaller businesses, the cost might be a concern. Although the features are robust, the pricing can be on the higher side compared to some other solutions.

Welche Probleme löst Du mit dem Produkt?

By offering personalized recommendations and intelligent search results, Luigi’s Box helps increase conversion rates. Customers are more likely to purchase when they see products tailored to their preferences. With better search results and personalized recommendations, our business often see an increase in sales and average order value.
Antwort von Luigi's Box:

Thank you, Matej, for your thoughtful feedback! It's wonderful to see how Luigi's Box's intuitive AI-driven search is enhancing your e-commerce experience and boosting conversions. 📈

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