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Ninja Ticketing

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Direktvergleich Gorgias

Ninja Ticketing vs. Gorgias

Ninja Ticketing

0 Bewertungen

Was ist Ninja Ticketing?

Ninja Ticketing ist ein Helpdesk-Tool des Softwareanbieters ninjaone. Ziel des Tools ist es, die Bearbeitungszeiten von Tickets und damit die Qualität der eigenen Dienstleistungen zu automatisieren und optimieren. Zu den Features gehören unter anderem das Monitoring, die Dokumentation sowie die Berichterstattung. Weiterhin wird eine IT-Automatisierung sowie ein IT-Asset-Management angeboten. Ein Video zur Produktvorstellung kann auf der Website des Tools aufgerufen werden. Außerdem bietet die Software eine kostenlose Testversion an. Preise für Ninja Ticketing können auf der Internetseite des Tools angefragt werden.

Gorgias

2 Bewertungen

Was ist Gorgias?

Gorgias ist nach eigenen Aussagen ein E-Commerce-Helpdesk. Die All-in-one-Plattform für Kundenservice und Kundenbetreuung bietet ein Live-Chat-Helpdesk und unterstützende Tools wie E-Mail-Integration, automatische Antworten und Ticketmanagement. Gorgias kann zudem mit verschiedene Support-Plattformen integrieren werden. Dazu zählen unter anderem Facebook, Twitter, und Outlook. Mit der mobilen Anwendung von Gorgias, kann von überall auf die Plattform zugegriffen werden. E-Mails, Live-Chats, Telefon, Facebook, Instagram und Kontaktseiten können über eine einheitliche, mobile Plattform angezeigt und beantwortet werden. Das Basic-Paket starte bei 50 $ monatlich. Weitere Preispakete können auf der Website eingesehen werden.

LiveChat

OTRS Service Management

Bewertungen

Bewertungen (0)

Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

Bewertungen (2)

Bewertungen

1 Bewertungen

0 Bewertungen

1 Bewertungen

0 Bewertungen

0 Bewertungen

Einschätzungen des Bewertenden

Ninja Ticketing

Einschätzungen des Bewertenden

Noch nicht genügend Bewertungen vorhanden

0

Benutzerfreundlichkeit

Helpdesk

Kategorie-Durchschnitt: 8.6

0

Erfüllung der Anforderungen

Helpdesk

Kategorie-Durchschnitt: 9

0

Kundensupport

Helpdesk

Kategorie-Durchschnitt: 8.6

0

Einfache Einrichtung

Helpdesk

Kategorie-Durchschnitt: 8.2

Gorgias

Einschätzungen des Bewertenden

7.9

Benutzerfreundlichkeit

Helpdesk

Kategorie-Durchschnitt: 8.6

9.3

Erfüllung der Anforderungen

Helpdesk

Kategorie-Durchschnitt: 9

10

Kundensupport

Helpdesk

Kategorie-Durchschnitt: 8.6

8.6

Einfache Einrichtung

Helpdesk

Kategorie-Durchschnitt: 8.2

Preise

Ninja Ticketing

Preise

Keine Informationen vorhanden

Gorgias

Preise

Enterprise

Auf Anfrage

Automatisiere Deinen Support und verwandele jede Kundeninteraktion in eine Verkaufschance

Advanced

Ab $900,00/ Monat

Skaliere Deinen Support und generiere Umsatz durch Kundeninteraktionen

Pro

Ab $360,00/ Monat

Halten Deine Kunden für die Kundenbindung zufrieden

Basic

Ab $60,00/ Monat

Zentralisiere alle Kundengespräche, um Zeit zu sparen

Screenshots & Videos

Ninja Ticketing

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Gorgias

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Alle Produkte Alle Services Alle Software Kategorien Alle Service Kategorien Impressum Datenschutz Nutzungsbedingungen Für Anbieter Community Guidelines RSS-Feed