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Jira Service Management

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Service Desk
Jira Service Management
Direktvergleich ServiceNow IT Service Management

Jira Service Management vs. ServiceNow IT Service Management

Jira Service Management

37 Bewertungen

Was ist Jira Service Management?

Jira Service Management möchte laut eigener Aussage Dev-, IT-Ops- und Business-Teams die Kooperation in Hochgeschwindigkeit ermöglichen. Dafür lässt sich das System individuell auf die jeweiligen Anforderungen anpassen. Teams sollen damit einen Service-Desk einrichten und kontinuierlich skalierbar anpassen können. Darüber hinaus bietet das Tool ein Service-Aufgaben-Management, bei dem sie auch Daten aus anderen Entwickler-Tools einspielen können. Als Kern-Benefits nennt der australische Entwickler – die Atlassian. Pty Ltd – Anfragenmanagement, Störungsmanagement, Änderungsmanagement, Asset-Management, Konfigurationsmanagement, Wissensmanagement und Problemmanagement. Für bis zu drei Agent:innen kann Jira Service Management immer kostenlos verwendet werden. Für größere Teams gibt es unterschiedliche Bezahl-Bundles ab 20 $ pro Monat.

ServiceNow IT Service Management

19 Bewertungen

Was ist ServiceNow IT Service Managemen?

ServiceNow® IT Service Management (ITSM) ist eine cloud-basierte Service-Management-Lösung. Mit dem Tool können Nutzer*innen unternehmensübergreifende digitale Workflows erstellen, die Menschen, Funktionen und Systeme verbinden. Zudem unterstützen die Funktionen um KI und Analytics dabei, mehr Vorhersagen zu treffen und sich wiederholende Aufgaben zu automatisieren. Über die Homepage kann ein Demo angefragt werden.

Atera

SysAid

Bewertungen

Bewertungen (37)

Bewertungen

17 Bewertungen

18 Bewertungen

2 Bewertungen

0 Bewertungen

0 Bewertungen

Bewertungen (19)

Bewertungen

6 Bewertungen

11 Bewertungen

1 Bewertungen

1 Bewertungen

0 Bewertungen

Einschätzungen des Bewertenden

Jira Service Management

Einschätzungen des Bewertenden

8

Benutzerfreundlichkeit

Service Desk

Kategorie-Durchschnitt: 8.5

9

Erfüllung der Anforderungen

Service Desk

Kategorie-Durchschnitt: 9.1

8.7

Kundensupport

Service Desk

Kategorie-Durchschnitt: 8.9

7.7

Einfache Einrichtung

Service Desk

Kategorie-Durchschnitt: 8

ServiceNow IT Service Management

Einschätzungen des Bewertenden

7.7

Benutzerfreundlichkeit

IT Service Management (ITSM)

Kategorie-Durchschnitt: 8.6

8.8

Erfüllung der Anforderungen

IT Service Management (ITSM)

Kategorie-Durchschnitt: 9.1

8

Kundensupport

IT Service Management (ITSM)

Kategorie-Durchschnitt: 9

6.6

Einfache Einrichtung

IT Service Management (ITSM)

Kategorie-Durchschnitt: 8.2

Preise

Jira Service Management

Preise

Data Center

Ab $17,20/

Für bis zu 50 Agenten, steigender Preis bei steigender Anzahl an Agenten. Für Teams, die eine selbstverwaltete Lösung benötigen.

Enterprise

Auf Anfrage

Premium

$47,00/ User / Monat

Standard

$21,00/ User / Monat

Free

Kostenlos

Immer kostenlos für bis zu 3 Agenten

ServiceNow IT Service Management

Preise

ServiceNow IT Service Management

Auf Anfrage

Das benutzerdefinierte Preisangebot umfasst: Eine Bewertung des Geschäftsnutzen für fortgeschrittene Funktionen wie Virtual Agent und DevOps Change Velocity. Skalierbare Pakete für jede Phase des geschäftlichen Wachstums mit ITSM Standard, Professional und Enterprise. Flexible Preisgestaltung, maßgeschneidert für die eigenen Anforderungen

Screenshots & Videos

Jira Service Management

Screenshots & Videos

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ServiceNow IT Service Management

Screenshots & Videos

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Alle Produkte Alle Services Alle Software Kategorien Alle Service Kategorien Impressum Datenschutz Nutzungsbedingungen Für Anbieter Community Guidelines RSS-Feed