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Clarabridge CX Social (zuvor Engage)

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Social Media Engagement
Clarabridge CX Social (zuvor Engage)
Direktvergleich Oktopost

Clarabridge CX Social (zuvor Engage) vs. Oktopost

Clarabridge CX Social (zuvor Engage)

1 Bewertungen

Was ist Clarabridge CX Social (zuvor Engage)?

Clarabridge Engage hat in den vergangenen Jahren gleich zwei Namenswechsel hinter sich. Die Software wurde als Engago bekannt und nach der Übernahme durch Clarabridge zu CX Social. Heute ist das Engagement-Tool unter Clarabridge Engage bekannt und hilft dabei die Kundenkommunikation über Social Media im Blick zu behalten. Nachrichten aus Facebook, Twitter, Instagram, Whatsapp & Co. werden zentral gesammelt und auf ihre Inhalte analysiert. So kann das Marketing-Team schnell auf Hilferufe oder Beschwerden eingehen. Gleichzeitig ist die komplette Kommunikationshistorie über alle Channel mit den Kunden:innen sichtbar. Direkt antworten funktioniert über Clarabridge Engage natürlich auch.

Oktopost

3 Bewertungen

Was ist Oktopost?

Bei Oktopost handelt es sich um eine Social-Media-Management-Plattform, die für B2B-Unternehmen entwickelt wurde. Mit Oktopost können B2B-Vermarkter Inhalten über mehrere soziale Netzwerke hinweg planen, Geschäftsleistungskennzahlen verfolgen und soziale Daten in ihr gesamtes Marketingsystem integrieren. Durch die Integration werden Leads von den Nutzer:innen in bestehenden Marketingautomatisierungsplattformen (Marketo, Act-On, Eloqua usw.) übertragen.

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Bewertungen

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Bewertungen (3)

Bewertungen

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Einschätzungen des Bewertenden

Clarabridge CX Social (zuvor Engage)

Einschätzungen des Bewertenden

8.6

Benutzerfreundlichkeit

Social Media Engagement

Kategorie-Durchschnitt: 8.9

7.1

Erfüllung der Anforderungen

Social Media Engagement

Kategorie-Durchschnitt: 8.5

10

Kundensupport

Social Media Engagement

Kategorie-Durchschnitt: 8.8

7.1

Einfache Einrichtung

Social Media Engagement

Kategorie-Durchschnitt: 8.7

Oktopost

Einschätzungen des Bewertenden

8.1

Benutzerfreundlichkeit

Social Media Management

Kategorie-Durchschnitt: 8.8

9

Erfüllung der Anforderungen

Social Media Management

Kategorie-Durchschnitt: 8.6

8.6

Kundensupport

Social Media Management

Kategorie-Durchschnitt: 8.7

8.6

Einfache Einrichtung

Social Media Management

Kategorie-Durchschnitt: 8.6

Preise

Clarabridge CX Social (zuvor Engage)

Preise

Keine Informationen vorhanden

Oktopost

Preise

Keine Informationen vorhanden

Screenshots & Videos

Clarabridge CX Social (zuvor Engage)

Screenshots & Videos

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Oktopost

Screenshots & Videos

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