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360dialog
Direktvergleich DIXA

360dialog vs. DIXA

360dialog

0 Bewertungen

Was ist 360dialog?

360dialog ist ein WhatsApp-Business-Solution-Partner mit über 25.000 Kund*\innen weltweit. 360dialog hat sich auf die Bereitstellung von Kundenkommunikationslösungen via WhatsApp Business API spezialisiert. So bietet das Unternehmen Lösungen für WhatsApp-Marketing an, die es Kund*\innen ermöglichen, automatisierte und personalisierte Kunden-Dialoge über WhatsApp zu führen. Mit 360dialog können Unternehmen ihren Subscribern z. B. Newsletter, Bestellbestätigungen oder Zahlungserinnerungen über WhatsApp senden oder die gesamte Kundenkommunikation per WhatsApp abwickeln. Die Stärke der Lösungen von 360dialog ist hierbei, dass sie auf die Integration per API in bestehende Lösungen (CRMs, ERPs, Marketing Automation) ausgelegt sind. Dies ist besonders interessant für Systemanbieter oder sehr große Unternehmen. Die Nutzungskosten der Software starten ab 49 € pro Monat für den Zugang auf die WhatsApp API.

DIXA

13 Bewertungen

Was ist DIXA?

Dixa ist eine konversationelle Kundenservice-Plattform, die es Unternehmen ermöglicht, dauerhafte Kundenbeziehungen in großem Umfang aufzubauen (Customer Friendship™).
Wir helfen Kundendienstleitern, mühelose Erlebnisse für Kunden und Teams zu schaffen - die Loyalität freisetzen.

Die Plattform von Dixa kombiniert leistungsstarke KI mit einer menschlichen Note, um hochpersonalisierte Serviceerlebnisse zu liefern.

Seit 2018 hat Dixa Hunderte von Millionen hochwertiger Konversationen für Marken wie Tink, Contorion, Lingoda, LILLYDOO und Celebrate Company ermöglicht.

Outgrow

Genesys Cloud CX

Bewertungen

Bewertungen (0)

Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

Bewertungen (13)

Bewertungen

7 Bewertungen

5 Bewertungen

0 Bewertungen

1 Bewertungen

0 Bewertungen

Einschätzungen des Bewertenden

360dialog

Einschätzungen des Bewertenden

Noch nicht genügend Bewertungen vorhanden

0

Benutzerfreundlichkeit

Chatbot

Kategorie-Durchschnitt: 9

0

Erfüllung der Anforderungen

Chatbot

Kategorie-Durchschnitt: 9.1

0

Kundensupport

Chatbot

Kategorie-Durchschnitt: 9.2

0

Einfache Einrichtung

Chatbot

Kategorie-Durchschnitt: 8.8

DIXA

Einschätzungen des Bewertenden

9

Benutzerfreundlichkeit

Kundenservice

Kategorie-Durchschnitt: 9

8.6

Erfüllung der Anforderungen

Kundenservice

Kategorie-Durchschnitt: 9

8.7

Kundensupport

Kundenservice

Kategorie-Durchschnitt: 9

8.7

Einfache Einrichtung

Kundenservice

Kategorie-Durchschnitt: 8.7

Preise

360dialog

Preise

Enterprise

Ab €200,00/ Monat

Professional

€99,00/ Monat

API Only

€49,00/ Monat

DIXA

Preise

Essential

€39,00/ User / Monat

Beginnen Sie damit, Ihren Kundenstamm mit diesen grundlegenden Dienstleistungen anzusprechen und aufzubauen.

Growth

€89,00/ User / Monat

Erfreuen Sie Ihre Kunden und erhöhen Sie die Kundenbindung durch personalisierten Service in großem Umfang.

Ultimate

€139,00/ User / Monat

Schaffen Sie dauerhafte Kundenbindung mit fortschrittlichen Automatisierungen und wissensbasiertem Service.

Custom

Auf Anfrage

Maßgeschneidert für Ihre Bedürfnisse. Erzielen Sie bei jeder Kundeninteraktion bessere Geschäftsergebnisse.

Screenshots & Videos

360dialog

Screenshots & Videos

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DIXA

Screenshots & Videos

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