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360dialog
Compare to DIXA

360dialog vs. DIXA

360dialog

0 Reviews

What is 360dialog?

360dialog is a WhatsApp Business Solution Partner with over 25,000 customers worldwide. 360dialog specializes in providing customer communication solutions via the WhatsApp Business API. This way, the company offers solutions for WhatsApp marketing, which enable customers to conduct automated and personalized customer dialogues via WhatsApp. With 360dialog, companies can send their subscribers newsletters, order confirmations or payment reminders via WhatsApp, or handle all customer communication via WhatsApp. The strength of 360dialog's solutions lies in their design for integration via API into existing solutions (CRMs, ERPs, Marketing Automation). This is particularly interesting for system providers or very large companies. The usage costs for the software start from 49 € per month for access to the WhatsApp API.

DIXA

13 Reviews

What is DIXA?

Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).
We help customer service leaders to create effortless experiences for customers and teams - that unlock loyalty.

Dixa's platform combines powerful AI with a human touch to deliver highly-personalized service experiences.

Since 2018, Dixa has powered hundreds of millions of high quality conversations for brands like Tink, Contorion, Lingoda, LILLYDOO, and Celebrate company.

Outgrow

Genesys Cloud CX

Reviews

Reviews (0)

Reviews

0 Reviews

0 Reviews

0 Reviews

0 Reviews

0 Reviews

Reviews (13)

Reviews

7 Reviews

5 Reviews

0 Reviews

1 Reviews

0 Reviews

Reviewers' assessments

360dialog

Reviewers' assessments

Not enough reviews yet

0

Ease of use

Chatbot

Average: 9

0

Meets requirements

Chatbot

Average: 9.1

0

Customer Support

Chatbot

Average: 9.2

0

Ease of setup

Chatbot

Average: 8.8

DIXA

Reviewers' assessments

9

Ease of use

Customer Service

Average: 9

8.6

Meets requirements

Customer Service

Average: 9

8.7

Customer Support

Customer Service

Average: 9

8.7

Ease of setup

Customer Service

Average: 8.7

Pricing

360dialog

Pricing

Enterprise

From €200.00/ Month

Professional

€99.00/ Month

API Only

€49.00/ Month

DIXA

Pricing

Essential

€39.00/ User / month

Beginnen Sie damit, Ihren Kundenstamm mit diesen grundlegenden Dienstleistungen anzusprechen und aufzubauen.

Growth

€89.00/ User / month

Erfreuen Sie Ihre Kunden und erhöhen Sie die Kundenbindung durch personalisierten Service in großem Umfang.

Ultimate

€139.00/ User / month

Schaffen Sie dauerhafte Kundenbindung mit fortschrittlichen Automatisierungen und wissensbasiertem Service.

Custom

Upon request

Maßgeschneidert für Ihre Bedürfnisse. Erzielen Sie bei jeder Kundeninteraktion bessere Geschäftsergebnisse.

Screenshots & Videos

360dialog

Screenshots & Videos

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DIXA

Screenshots & Videos

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