360dialog vs. DIXA

What is 360dialog?

360dialog is a WhatsApp Business Solution Partner with over 25,000 customers worldwide. 360dialog specializes in providing customer communication solutions via the WhatsApp Business API. This way, the company offers solutions for WhatsApp marketing, which enable customers to conduct automated and personalized customer dialogues via WhatsApp. With 360dialog, companies can send their subscribers newsletters, order confirmations or payment reminders via WhatsApp, or handle all customer communication via WhatsApp. The strength of 360dialog's solutions lies in their design for integration via API into existing solutions (CRMs, ERPs, Marketing Automation). This is particularly interesting for system providers or very large companies. The usage costs for the software start from 49 € per month for access to the WhatsApp API.

What is DIXA?

Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).
We help customer service leaders to create effortless experiences for customers and teams - that unlock loyalty.

Dixa's platform combines powerful AI with a human touch to deliver highly-personalized service experiences.

Since 2018, Dixa has powered hundreds of millions of high quality conversations for brands like Tink, Contorion, Lingoda, LILLYDOO, and Celebrate company.

Outgrow

Genesys Cloud CX

Reviews

Reviewers' assessments

Pricing

Screenshots & Videos

360dialog

DIXA

Reviews (13)

Reviews

DIXA

Reviewers' assessments

DIXA

Pricing

DIXA

Screenshots & Videos