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Incident Management
Freshservice
Direktvergleich PagerDuty

Freshservice vs. PagerDuty

Freshservice

3 Bewertungen

Was ist Freshservice?

Freshservice verspricht Kunden:innen einen ROI von 308 Prozent. Das ITSM-Tool bzw. dessen gleichnamige Entwicklerfirma möchte diesen Wert unter anderem durch die Möglichkeit einer individuellen Anpassung des Systems auf alle Anforderungen vermitteln. In diesem Rahmen bietet Freshservice als Kern-Benefits Incident-Management, Wissensmanagement, ein Self-Service-Portal, SLA-Management, Workflow-Automation, Analytics und an. Das Starter-Paket beginnt bei 15 € pro Monat und Nutzer:in. Die Enterprise-Version für große Unternehmen gibt es ab 95 €. Mithilfe verschiedener Add-ons möchte Freshservice Kunden:innen ermöglichen, noch mehr aus dem System zu herauszuholen. Hier sind unter anderem Module für Projektmanagement und Asset-Management zuschaltbar.

PagerDuty

0 Bewertungen

Was ist PagerDuty?

PagerDuty ist eine Softwareplattform für Unternehmen, die sich auf Incident Management und Echtzeit-Betriebsabläufe spezialisiert. Sie richtet sich an IT- und Operations-Teams, die Ausfälle schnell beheben möchten. Die Plattform bietet Funktionen wie AIOps zur Reduzierung von Alarmgeräuschen, Automatisierung von Arbeitsabläufen und Statusseiten für Systeminformationen. Die Preisgestaltung erfolgt über verschiedene Pläne, die auf die Bedürfnisse der Anwender*innen zugeschnitten sind.

CONFDNT

Squadcast Incident Management

Bewertungen

Bewertungen (3)

Bewertungen

2 Bewertungen

1 Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

Bewertungen (0)

Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

0 Bewertungen

Einschätzungen des Bewertenden

Freshservice

Einschätzungen des Bewertenden

10

Benutzerfreundlichkeit

Incident Management

Kategorie-Durchschnitt: 7.9

8.6

Erfüllung der Anforderungen

Incident Management

Kategorie-Durchschnitt: 8.9

7.1

Kundensupport

Incident Management

Kategorie-Durchschnitt: 8.3

8.6

Einfache Einrichtung

Incident Management

Kategorie-Durchschnitt: 7.6

PagerDuty

Einschätzungen des Bewertenden

Noch nicht genügend Bewertungen vorhanden

0

Benutzerfreundlichkeit

Incident Management

Kategorie-Durchschnitt: 7.9

0

Erfüllung der Anforderungen

Incident Management

Kategorie-Durchschnitt: 8.9

0

Kundensupport

Incident Management

Kategorie-Durchschnitt: 8.3

0

Einfache Einrichtung

Incident Management

Kategorie-Durchschnitt: 7.6

Preise

Freshservice

Preise

ENTERPRISE

€95,00/ User / Monat

Service-Management-Lösung für Unternehmen

PRO

€75,00/ User / Monat

ITSM + Projektmanagement für große Organisationen

GROWTH

€40,00/ User / Monat

Für wachsende Unternehmen über ihre LOBs hinweg

STARTER

€15,00/ Monat

Für die ersten Schritte

PagerDuty

Preise

Free

Free

Professional

$21,00/ User / Monat

Business

$41,00/ User / Monat

Screenshots & Videos

Freshservice

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PagerDuty

Screenshots & Videos

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Alle Produkte Alle Services Alle Software Kategorien Alle Service Kategorien Impressum Datenschutz Nutzungsbedingungen Für Anbieter Community Guidelines RSS-Feed