Customer Service software & tools for enterprise markets (Page 3)
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STÄRKENRADAR is an online check for identifying an employee's TOP 8 strengths, needs and roles within 10 minutes.
Intercom offers a business messenger tailored for quick resolution of complex problems, with automated solutions for recurring issues.
Customization
Pop-up chat
plus 13 more
Salesforce Service Cloud provides efficient service staff management through a platform for organizing customer interactions.
Reporting
Dashboards
plus 13 more
Freshdesk is a helpdesk software with omnichannel features and chatbots. It manages support operations, automates tasks, and processes requests swiftly.
ERP software for small and medium-sized enterprises
Journal entries
Invoice customization
plus 39 more
verlingo certificate generator aids in creating legally secure work certificates. It features digital workflows, expedited processes, and is suitable for all company sizes.
SAP CRM is adaptable for businesses of any size, automated for efficiency and includes tools for collaboration, dashboards, and customer analytics. It enhances sales productivity.
ChatWerk aggregates chats from various messengers into one inbox for streamlined customer support. Available on desktop, mobile and web. Monthly packages start from €29.
Jira Service Management is a scalable tool for dev, IT ops, and business teams, offering features such as request, incident, change, and asset management.
Automate ticket routing
Ticket prioritization
plus 13 more
The All-In-One Platform for future-proof business processes. With Flowers, companies leverage cutting-edge technology to unlock their full potential.
Sprinklr is an AI-powered platform for marketing and customer experience—managing social media, campaigns, service, and insights in one place.
Social analytics
Social publishing
plus 13 more
Emplifi offers an all-in-one platform to boost your social media with marketing, commerce, care, and industry-specific tools like Emplifi Fuel.
Social analytics
Social publishing
plus 20 more
Hello again's solution boosts customer loyalty and business turnover via a personal communication dashboard and loyalty club app. Ideal for enterprises and medium-sized businesses.
HelpSpace centralizes support messages on one platform, allowing team collaboration and swift response.
CoreMedia Content Cloud is an agile CMS that personalizes digital experiences. It integrates Digital Asset Management, personalization features, and preview testing.
OneSignal provides push notifications across multiple channels. Features: real-time reports, A/B testing, personalization. Users can automate messages. Pricing begins at $9/mo.
Campaign analysis
Push notifications
plus 13 more
Adobe Experience Manager offers digital asset management with CMS capabilities for optimized customer experiences.
Content authoring
Rich text editor
plus 13 more
evasys is a web-based survey software for online and paper surveys with automation, reporting, integrations, and AI insights for open-ended responses.
Adhook is the Social Media Operating System for organizations. Plan, publish, analyze and automate social media across brands, teams and locations.
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