Customer Service software & tools for enterprise markets (Page 5)


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Mouseflow performs behavior analysis for website optimization, tracking user journeys and providing friction scores.
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Guru is a free wiki tool for up to 3 users, offering content and document management, text editing, and custom templates. Testable for 30 days.
novomind iAGENT is an omnichannel contact center system ideal for large organizations with high inbound volume. It combines all communication channels for easy, intuitive work.
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Qualtrics is a survey software for data collection and analysis. It aids decision-making with features like AI and drag-and-drop capabilities.
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ReplyOne
ReplyOne is an AI response management tool that speeds up customer inquiries handling. It integrates with company systems, supports 70 languages, and is used by 120+ companies.
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Babelforce is a no-code automation platform for easy customer interaction management, especially for contact centers.
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Squarelovin, a SaaS startup established in 2016, offers an Instagram analytics marketing suite for brands, agencies, and influencers, aiming to boost conversions and reach.
AIVITEX is a remote customer support software increasing productivity, GDPR-compliant, German-based, costing €100 per month, with free demo available.
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ISL Light is a secure remote desktop tool for online support and unattended computer maintenance. Features include screen sharing, file management, and video calls.
SAS® Customer Intelligence 360 is a platform propelling customer analytics, aiding over 1000 clients globally.
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GetFeedback is a user-friendly survey platform offering real-time creation, distribution, and evaluation of customizable surveys with image or video additives.
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Podium, a text-based web chat, enhances customer interactions. Allows lead collection and better service delivery. Comes with a free 14-day trial and different price packages.

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Wix Bookings offers efficient appointment management and accepts secure online payments. Ideal for businesses.
i2x Assistants optimizes sales and customer service performance with real-time speech analysis, performance analysis for targeted training, and task automation.
Empolis Industrial Knowledge is a leading solution for AI-based knowledge management that helps companies increase their productivity and strengthen their competitiveness.
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We are shaping the future of finance through Autonomous Financial Steering with eGecko – the intelligent CFO Suite for mid-sized businesses.
Pipeline CRM offers sales management, lead handling, onboarding & contact services. It integrates with Mailchimp, Zapier, Outlook and others. Affordable pricing.
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Drift is a B2B live chat and chatbot solution with a visual flow builder. It includes features for crafting chatbot flows, sending messages, and asking questions.
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