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zenloop

4.5 (1 reviews)

Verified profile

What is zenloop?

zenloop is a Customer Experience Management platform, assisted by AI, to conduct customer surveys across various channels throughout the entire customer journey. The SaaS solution automatically collects customer feedback and groups it using artificial intelligence and deduces customized actions to retain satisfied customers and regain dissatisfied customers.

This is how users rate the product

Ease of use

Experience Management

Average: 8.2

8.6

Meets requirements

Experience Management

Average: 8.9

8.6

Customer Support

Experience Management

Average: 8.9

Ease of setup

Experience Management

Average: 7.8

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

zenloop Pricing

Pricing details

Last edited: January 2025

Start

Upon request

Perfekt für traditionelle kleine und mittelständige Unternehmen, die ihre CX-Journey beginnen

Unbegrenzte Umfrage

Unbegrenzte Benutzer

25.000 Antworte inbegriffen

Für 1 Team

Dediziertes Onboarding Team

Vierteljährliche Business Reviews

Standard Datenerhebung

2 Ebenen der Themenerkennung

Standard Dashboards und Reports

•Standard Nutzerrollen

Feedbackerhebung über Plug&Play Integrationen

Act Workflows über Plug&Play

Integrationen

Textanalyse inkl. Sentiment-Analyse

Grow

Upon request

Ideal für die Automatisierung von CX-Programmen internationaler Unternehmen

Unbegrenzte Umfrage

Unbegrenzte Benutzer

200.000 Antworte inbegriffen

Für 2 Teams

Deidiziertes Onboarding Team

Business Reviews alle zwei Monate

Alle Vorteile enthalten in Start, plus:

Feedbackerhebung über Premium Integrationen

Act Workflows über Premium Integrationen

API Nutzung

4 Ebenen der Themenerkennung

Erweiterte Dashboards & Reports

Advanced Analytics Engine: Übersetzungen

Datenzugang basierend auf Umfragen

Dedizierte*r Success Manager*in

Feedbackerhebung über Plug&Play Integrationen

Act Workflows über Plug&Play

Integrationen

Textanalyse inkl. Sentiment-Analyse

Lead

Upon request

Die beste Wahl für große Unternehmen mit einer komplexen Customer Journey

Unbegrenzte Umfrage

Unbegrenzte Benutzer

300.000 Antworte inbegriffen

Für 3 Teams

Dediziertes Onboarding Team

Monatliche Business Reviews

Alle Vorteile enthalten in Grow, plus:

Advanced Organizational Management

Benutzerdefinierte Nutzerrollen

Single Sign On (SSO)

Umfragen White-Labeling

Here you can find the prices on the provider's website

zenloop Reviews (1)

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zenloop

Global features

Setup & support

Data Privacy

Versions

Screenshots & Videos

zenloop Pricing

zenloop Reviews (1)

Alternatives to zenloop

Further information