Alida

Alida is a software-based tool that assists companies in improving customer experience (CX). It offers a range of features that enable companies to enhance CX by analyzing and understanding customer feedback. Alida also helps to identify and implement the right measures for CX enhancement. The configurable, modular platform provides direct insights for greater business flexibility. The tool delivers qualitative and quantitative data from customer and employee surveys, as well as market research surveys. Pricing and a demo version can be requested on the website.