Customer Service software & tools for enterprise markets (Page 4)
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Genesys Cloud is a contact center solution providing real-time information across channels like phone, email, chat, and social media.
Google Chat enables real-time messaging, video and voice calls, file sharing with privacy assured. Integrated with Google Drive and Meet for efficiency.
Sprout Social is a tool that boosts social community growth with features like engagement, publishing, analytics, and listening.
Social analytics
Social publishing
plus 13 more
Placetel is a cloud-based telephone system with 150 features. It includes Webex for group chats, screen sharing, and online meetings. Easily integrated and setup in 5 minutes.
Die telegra Callcenter Software steigert Effizienz und Kundenerlebnis über Telefon, Mail und Chat. Es bietet Hotline-Features, KI-unterstützten Agent Assist und CRM-Verknüpfungen.
Facebook Messenger for Business enables seamless communication with customers, offers automated responses, order processing, and targeted advertising. Free to use, except for ads.
Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).
Reporting
Dashboards
plus 13 more
Salesware is the B2B sales software for companies using Sage 100 as their ERP system. Provide your sales and customer service teams with a central workspace featuring real-time ERP
Salesforce Social Studio is a comprehensive solution for managing posts, promoting transparent teamwork, and enabling real-time customer interactions. Ideal for large businesses.
Social analytics
Social publishing
plus 12 more
Salesforce Einstein is a smart CRM assistant that leverages AI to boost productivity and customer satisfaction.
Reports interface
Graphs and charts
plus 13 more
iAdvize offers cost-effective, omnichannel messaging for seamless customer interaction via text, voice, and video. Used by over 2000 companies.
Infobip provides communication solutions for businesses worldwide, offering various channels like SMS, email, social media, and more.
Customization
User, role, and access management
plus 62 more
Tixxt provides a digital hub for associations and corporate groups for collaboration and communication. Ideal for decision-making and bundling expertise.
Gainsight is a CRM platform with data analysis tools for improved customer satisfaction and revenue boost. Compatible with Salesforce, SAP CRM, and Hubspot.
USU Knowledge Management is an AI-driven platform for customer service in medium to large enterprises.
Novomind iMARKET is a marketplace software that auto-integrates product ranges into global marketplaces.
AI contact center software for 100% handled calls
We use Artificial Intelligence and Behavioral Science to optimize the cost of handling calls in customer service.
Outgrow aids in content marketing with 1000+ design templates and 300 optimized content pieces. It integrates with 1000+ tools and offers packages for solo creators to teams.
Collaborative editorial calendars / scheduling content
Wysiwyg editor
plus 13 more
61 - 80 of 99