Articles for category Kundenservice

Kano-Modell der Kundenzufriedenheit

Kundenservice Denise Noetzel 11/11/2024 Kano Model of Customer Satisfaction Have you ever wondered how you can determine the satisfaction of your customers? We'll show you how the Kano model can be useful in this regard.

kundenservice

Kundenservice Céline Lütz 8/15/2024 The 7 best customer service software Satisfied customers are the be-all and end-all of any company. After all, the aim is to win new customers, retain existing customers and, ideally, to be recommended to others.

Kundenservice Carolin Puls 4/30/2024 Digital Customer Service - These are the Best Tools for Your Company

Live ChatKundenservice Ralf Schengber 2/1/2024 Live-Chat Support: Tips for Successful Real-Time Customer Service

CRMKundenserviceExperience ManagementReview ManagementBrand Management Lars Brodersen 1/26/2024 Measuring Customer Satisfaction: How Customer-Friendly Is Your Business?

KundenserviceCRMChatbotCustomer Data Platforms (CDP) Chantal Seiter 11/23/2023 Artificial Intelligence for Successful Customer Service and Successful CRM

HelpdeskKundenservice Christian Wittemöller 11/14/2023 Consider customer service trends 2024 and turn customer service into a future-proof revenue driver

Mobile MarketingKundenserviceHelpdeskCRM Carolin Puls 8/22/2023 "Customers Are Kings: This is Why Customer Centricity is Important for Your Business"

KundenserviceHelpdesk Margit Kustor-Neubauer 8/21/2023 Customer Feedback Templates - How to Make Your Customers the Boss, Ambassador & Beast

KundenserviceProjektmanagement Sponsored Lea Marie Roosen 8/18/2023 #CXFEST2023: The First Customer Experience Festival in Nature

Mobile MarketingKundenservice Tim Fischer 3/3/2023 How You Optimize Your Customer Service with WhatsApp

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