Listed in the following categories:

Project Management

Workflow Management

Customer Success

Sales Platforms

Project Collaboration

AI Sales Assistant

SmartWe

Name: SmartWe
Brand: SmartWe
Price: 14.90 EUR
Rating: 4.88 (12 reviews)

4.9 (12)

Verified profile

What is SmartWe?

Your CRM for clarity, efficiency, and simple processes

SmartWe, the unique cloud CRM solution, efficiently
supports you and your team in your daily work and puts
your customers at the center of attention.

Organize contacts, appointments, documents, projects,
leads, and much more with fascinating ease. Focus on
your customer relationships, and SmartWe and its
intelligent assistants will take care of the rest.
Thanks to the unique SmartDesign® technology,
SmartWe is intuitive to use and can be accessed
anytime, anywhere, on all devices.

The right solution for everyone

to achieve common goals

digital organizational tool for process optimization and increased efficiency
uniform, centralized database and digital files
excellent communication and individual, personal dialogue
comprehensive evaluation options including
graphical data visualization
proactive AI-based assistants and time-saving process automation
highest level of data protection and digital sovereignty
extensive SmartWe App Store with a wide range of apps, add-ons, and connectors

This is how users rate the tool

Ease of use

Category average: 86 %

Excellent

Customer support

Category average: 87 %

Excellent

Meets requirements

Category average: 90 %

Excellent

Ease of setup

Category average: 83 %

Excellent

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

SmartWe Features

Sales automation

Contact & account management

Opportunity & pipeline mgmt.

Task / activity management

Territory & quota management

Desktop integration

Quote & order management

Customer contract management

Customer support

Case management

Knowledge base

Support analytics

Call center features

Reporting & analytics

Reporting

Dashboards

Forecasting

Marketing automation

Campaign management

Lead management

Email marketing

Mobile & social

Mobile user support

Social collaboration features

Social network integration

Data availability

Contact data availability

Company data availability

Data accuracy

Contact data accuracy

Features

Connections

SmartWe Pricing

Pricing details

Last edited: March 2026

SmartWe Starter

€14.90/ User / month

For your smart start in successful relationship management

Customer and contact management

Lead management

Task and schedule management

Integrated central document filing

Personalized mailings and letters

Customer dossier with extensive history

Intelligent search and filter options

Picasso assistant for individual daily overview

Telephony integration (CTI via TAPI)

CRM sidebar for MS Outlook

Protected access through intelligent rights management

Integration into the Unternehmensverzeichnis.org directory

Configurable change notifications

Add-In for MS Teams

SmartTags

Comments function

Two-factor authentication via SecureLogin app

Access to the SmartWe App Store

SmartWe Team

€29.90/ User / month

SmartWe organizes your customer contact and optimizes your teamwork – flexibly adaptable to your needs.

SmartWe Starter

Offline capability of the mobile apps

Archiving e-mails on the server

Synchronization of tasks, appointements and contacs directly with mobile devices

Own document template (PDF & MS Word)

Individual user interface design (charts, fields, key figures, etc.)

Definition of custom rights groups

Definition of mandatory fields

Online meetings with MS Teams

Template management incl. validity period

Toolkit for creating new apps*

SmartWe Premium

€39.90/ User / month

For best collaboration, flexible and customizable according to your needs

SmartWe Starter

SmartWe Team

Toolkit for creating new apps

Map display

Proximity search

Programmable fields

Fan principle

Free trial version (30 days)

Demo version

Our editions

SmartWe Reviews (12)

What users say about SmartWe

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SmartWe Content

GIF imitating the choice of the right CRM system

CRMRobert Krautmann 2/10/2023How to Make the Right CRM Choice for Your Business