CAS genesisWorld
Ease of use
CRM
Average: 8.6
Meets requirements
CRM
Average: 9
Customer Support
CRM
Average: 8.7
Ease of setup
CRM
Average: 8.3
Global features
Setup & support
Data Privacy
Versions
Screenshots & Videos
CAS genesisWorld Features
Sales automation
Contact & account management
Opportunity & pipeline mgmt.
Task / activity management
Territory & quota management
Desktop integration
Quote & order management
Customer contract management
Partner relationship mgmt. (prm)
Customer support
Case management
Customer support portal
Knowledge base
Support analytics
Call center features
Reporting & analytics
Reporting
Dashboards
Forecasting
Marketing automation
Campaign management
Lead management
Email marketing
Mobile & social
Mobile user support
Social collaboration features
Social network integration
Data availability
Contact data availability
Company data availability
Data accuracy
Contact data accuracy
Features
Search
Connections
CAS genesisWorld Reviews (20)
CAS genesisWorld is valued for its extensive functionality, offering features like contact management, project structuring, and document storage. Many appreciate the customizable cockpits and the ability to manage data across devices. However, some users find the system complex, with a steep learning curve and a less intuitive desktop version. Performance issues, such as occasional slow loading times and freezes, are also noted. Despite these drawbacks, it facilitates team collaboration and process automation.
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