Customer Service software & tools for enterprise markets


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Lime Connect (ehemals Userlike)
Lime Connect is the leading AI agent platform in Germany that automates end-to-end service processes via chat, WhatsApp, email, and more, including WhatsApp marketing.
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BSI Customer Suite
The BSI Customer Suite is a leading, modular CRM and CX platform that enables an excellent customer experience. AI-powered, automated, and fully integrated.

Contact & account management

Opportunity & pipeline mgmt.

plus 17 more

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moinAI
moinAI is the AI platform for smart, automated customer communication – with chatbots, AI agents, and live chat for excellent, efficient, and GDPR-compliant interactions.
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CloudTalk is an automated call center and VoIP system, providing managing calls, extracting interaction history, real-time employee activity overview, and digital phones.
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hellomateo is an AI-supported and GDPR-compliant omnichannel marketing platform for medium-sized companies with a central inbox, campaign manager and online-reviews manager.
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GuideCom HR Suite
Vom Ausbildungsmanagement über Recruiting und Talent Management bis hin zu People Analytics. Mit der GuideCom HR Suite gestalten Sie Ihre HR-Prozesse digital, effizient und sicher.
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Superchat
Superchat is an all-in-one messaging platform that unifies all communication channels in a single inbox. Boost your revenue with WhatsApp and AI agents.
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Aircall
Aircall is the leading AI platform for customer conversations via phone, WhatsApp, and SMS, integrating seamlessly into any system.

Phone calls

Conference calls

plus 13 more

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Brandwatch
Brandwatch is a leading suite for social media management, consumer intelligence, and influencer marketing.

Social analytics

Social publishing

plus 36 more

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meetergo
GDPR-compliant scheduling from Germany. Booking, video, payments, forms & e-signatures in one platform instead of 8 tools. Replaces Calendly, Zoom & DocuSign. 40,000+ users.
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melibo
4.8 (110)
Price: Upon request
melibo develops AI agents for e-commerce that automate order status, complaints, returns & more & integrate seamlessly into systems such as Zendesk, Shopify or weclapp.
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OpenAI ChatGPT is a powerful AI assistant.
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LoyJoy
The simplest enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone. Built by business teams, first prototype in 15 minutes.
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matelso is a SaaS solution that helps to generate higher quality leads and improve marketing and sales processes.
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Swat.io
The social media tool that's built for the reality behind social media and for professional teams that need to work reliably under pressure.

Performance and reliability

Enterprise scalability

plus 23 more

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fonio.ai
Fonio.ai is an AI phone agent that conducts conversations in a human-like manner, supporting businesses with customer service & more.
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Zeeg
Zeeg is the only European platform natively combining AI voice agents and smart appointment booking — turning every interaction into a customer. GDPR-compliant, EU-hosted.
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Flixcheck
Flixcheck, a digital assistant, optimizes customer processes via digitally sent forms. Features GDPR compliance, user-friendliness, and German server hosting.

Ticket response user experience

Automated response

plus 39 more

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Brevo (ehemals Sendinblue)
Brevo, formerly Sendinblue, is a leading CRM suite. It offers comprehensive tools to build long-lasting customer relationships, including email, SMS, chat, automation and more.

Performance and reliability

Building and personalizing emails

plus 13 more

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cobra CRM
cobra CRM offers CRM and CXM solutions for improved efficiency and productivity, includes portal and event management, adheres to GDPR, and enhances customer satisfaction.
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