ky2help®

ky2help® from KYBERNA is a powerful all-in-one software solution for IT and enterprise service management. Whether used as an IT ticketing solution or for digitizing non-IT processes, it brings greater efficiency, quality, and dynamism to your service processes.

The ITIL®-certified software offers over a dozen out-of-the-box processes that, combined with innovative AI features, take your service desk to the next level. With maximum simplicity and flexibility, processes are made available to all areas of the company in no time at all via drag-and-drop (based on BPMN2.0). The web-based solution can be operated either on-premise or as SaaS. As a manufacturer and partner, KYBERNA is always the single point of contact – and 100% in German.

More than 1,000,000 users use ky2help® from KYBERNA to digitally map IT, service, and business processes – from classic IT ticketing to organization-wide service processes. The result is structured processes, greater efficiency, transparency, and a user-friendly service experience.

Put your trust in an innovative, flexible solution from a software manufacturer in your area. Flexible, effective software that can be used company-wide and makes your life easier.