deeploi

Deeploi has been an absolute game-changer for Wilderness International, handling all our IT administration work with remarkable efficiency. As a nature conservation organization, we prefer to focus our energy on preserving the wilderness, not on managing IT tasks—and thanks to Deeploi, we can do exactly that. From day one, Deeploi’s team made the transition seamless. They took full responsibility for our IT infrastructure, from managing user accounts and security protocols to providing regular maintenance and system updates. Their approach is incredibly hands-on, yet requires very little from us, allowing our team to focus on our core mission. What stands out most is their proactive monitoring and problem-solving. Any potential issues are detected and resolved before they can impact our operations. This has drastically reduced downtime and ensured that our systems run smoothly without interruptions. Deeploi’s attention to cybersecurity is especially reassuring, as we handle sensitive environmental data and donor information. We’re confident that our data is secure and compliant with the highest standards. The platform is user-friendly, and the team is always available for support. Whether it's troubleshooting a technical issue or scaling up our IT needs as we grow, Deeploi adapts quickly to our evolving demands. Overall, Deeploi has provided us with peace of mind, knowing that all our IT administration is in expert hands. We highly recommend Deeploi to any organization looking to streamline their IT operations and focus on what matters most.

What I appreciate most about Deeploi is their innovative approach to IT services, particularly their flexible pricing model and the use of cutting-edge tools. This combination allows us to scale our IT needs efficiently while staying cost-effective. Additionally, their highly responsive support team and seamless integration of services made the transition from our previous provider smooth and hassle-free. The ability to become productive quickly and receive outstanding support whenever needed has been a game-changer for us. Deeploi delivers reliability, innovation, and excellent customer service, which sets them apart from other providers.

What I like best about Deeploi is their outstanding responsiveness and proactivity throughout the entire process. From the moment we engaged with them during the onboarding phase, their team was always available, ensuring that no question went unanswered. Their ability to respond quickly and thoroughly made a huge difference in the smoothness of our onboarding experience. Deeploi’s team is proactive, anticipating potential challenges and providing solutions before any issues even arise. This proactive approach, combined with their availability, created a seamless transition and gave us confidence in their services from day one. The level of attention and support they offer is truly impressive, making it clear that Deeploi prioritizes their customers and their needs. Overall, their fast response times and proactive nature stand out the most.

Das deeploi-Team kümmert sich sehr zuverlässig um all unsere IT-Angelegenheiten. Besonders unterstützen sie uns beim On- und Offboarding, indem sie sicherstellen, dass neue Mitarbeiter:innen einen voll funktionsfähigen Laptop mit allen benötigten Apps und Tools erhalten. Zudem stehen sie als Ansprechpartner für IT-Fragen zur Verfügung. Ihre Reaktionszeiten sind schnell, und sie informieren uns proaktiv, wenn Prozesse effizienter gestaltet werden können.

Definitely the customer service. They are always available and take care of your problem with excellence. They are friendly and patient with everyone who sits across from them - whether tech-savvy or not.

With deeploi, we have found exactly the IT partner we need. They support us with MDM solutions, employee onboarding/offboarding and other IT problems that arise in day-to-day business. Their response time is impressive and when it comes to more complex issues, they take the time to listen to their customers' needs. It is very important for us that they can cover both operating systems (Mac & Windows) and simplify IT handling for us. Keep up the good work and we look forward to further co-operation.

Onboarding new employees has never been easier than with deeploi. The same applies to the installation of new software on all devices and keep track on patchmanagment.

Their all-inclusive device management solution provides peace of mind regarding cybersecurity concerns and their bundling approach to managed software makes it easy for users to get access to common, approved apps without additional load on those responsible for IT. Additionally, their onboarding system is easy to use, with friendly and responsive support.

incredible customer service, super fast response rate, perfect and seamless implementation. i can reach anyone at deeploi 24/7

- super quick support, very seamless and easy to use. Whenever we need help, the Deeploi team is always there to quickly help out :) Julian and the team always go the extra mile to ensure that our IT setup is running smoothly. I still remember it with our previous IT partner: Long waiting times, unhelpful replies, endless back and forth on emails...