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Salesforce Social Studio

3.5 (28 reviews)
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This is how users rate the product
7.3

Ease of use

Social Media

Average: 8.8

7.4

Meets requirements

Social Media

Average: 8.5

7.4

Customer Support

Social Media

Average: 8.6

7.4

Ease of setup

Social Media

Average: 8.6

Screenshots & Videos

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Salesforce Social Studio Features

Social management

Social analytics

Social publishing

Campaign optimization

Social engagement

Reports & dashboards

Report customizability

Report exporting

Scalability

Social analytics

Competitor analysis

Follower analysis

Post performance

Monitoring & listening

Social measurement

Influencer identification

Data management & analysis

Sentiment analysis

Social reporting

Salesforce Social Studio Pricing

Last edited: March 2023






Salesforce Social Studio Reviews (28)

AI-generated summary
What users say about Salesforce Social Studio
Based on 28 reviews

Salesforce Social Studio is noted for integrating with other Salesforce products, facilitating team collaboration, and offering social listening capabilities. Many find the interface intuitive for basic tasks, while others report it can be complex, with a steep learning curve. Frequent bugs, particularly with newer features and video uploads, are a recurring concern. The reporting functionality is comprehensive but lacks customization. Despite these drawbacks, Social Studio is useful for managing content calendars and centralizing social media management.

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Software Guide for the category Social Media

OMR Briefing
Social Media

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Salesforce Social Studio Content