Listed in the following categories:

Mobile Marketing

Collaboration

Social Media Engagement

Live Chat

Social Media Advertising

Communication Platform as a Service (CPaaS)

Conversational Marketing

Facebook Messenger für Unternehmen

Name: Facebook Messenger für Unternehmen
Brand: Facebook Messenger für Unternehmen
Rating: 3.65 (26 reviews)

3.7 (26)

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What is Facebook Messenger for Business?

Facebook Messenger is a tool that allows businesses to communicate with their customers via Facebook Messenger. With Facebook Messenger, users can send personalized messages to their customers, provide automated responses to frequently asked questions, and process orders and payments directly via the Messenger platform. In addition, businesses can use Messenger to increase their reach by targeting audiences through advertising and organic posts. The use of Facebook Messenger is free for businesses, however, there are costs for advertisements that are placed via the platform.

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This is how users rate the tool

Ease of use

Category average: 89 %

Excellent

Customer support

Category average: 85 %

Satisfactory

Meets requirements

Category average: 90 %

Very good

Ease of setup

Category average: 87 %

Excellent

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Facebook Messenger für Unternehmen Pricing

The provider does not communicate any price information. This is a common practice for software vendors and service providers. Alternatively, you can contact the provider to find out current prices.

Facebook Messenger für Unternehmen Reviews (26)

AI-generated summary

What users say about Facebook Messenger für Unternehmen

Based on 26 reviews

Facebook Messenger is noted for facilitating easy and direct communication with customers, especially for businesses active on Facebook. Many appreciate its user-friendly interface and the ability to send various media types. The tool is useful for community management and handling customer inquiries, with features like automated responses. However, some find the separate app inconvenient and raise concerns about data privacy. A few users also report occasional glitches and the presence of ads as drawbacks.

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