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Emplifi

4.1 (31 reviews)

Verified profile

Power digital customer experiences that increase revenue, build loyalty, and deliver actionable insights through a comprehensive, unified social platform.

Formerly known as Socialbakers, Emplifi is recognized a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-drive insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies and deliver impactful customer engagement across marketing, commerce and care.

Solutions for Social Marketing Teams

Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive, omnichannel tools and AI-powered social media management to increase efficiency for your team.

Solutions for Social Commerce Teams

Differentiate your brand and drive sales with authentic, shoppable content by leveraging the power of user-generated content, customer ratings & reviews, and live video shopping. Enhance customer trust and engagement by showcasing real experiences and enabling seamless shopping experiences.

Solutions for Social Customer Care Teams

Meet customers on their preferred channel while driving seamless social media customer service backed by unparalleled customer intelligence.

Solutions for Service & Agent Case Management Teams

Emplifi empowers brands to deliver the exceptional digital experiences consumers crave. Our proven solutions, trusted by the biggest consumer brands, increase customer satisfaction, enhance agent efficiency, and safeguard brand reputation and trust.

This is how users rate the product

8.2

Ease of use

Social Media

Average: 8.8

8.5

Meets requirements

Social Media

Average: 8.5

8.8

Customer Support

Social Media

Average: 8.6

7.9

Ease of setup

Social Media

Average: 8.6

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

Emplifi Features

Social management

Social analytics

Social publishing

Campaign optimization

Social engagement

Social ads

Reports & dashboards

Report customizability

Report exporting

Scalability

Social analytics

Competitor analysis

Follower analysis

Post performance

Paid campaign tracking

Attribution

Social measurement

Monitoring & listening

Social measurement

Influencer identification

Data management & analysis

Social reporting

Sentiment analysis

Content & collaboration

Content calendar

Content library

Users and permissions

Approval workflows

Emplifi Pricing

Last edited: April 2025

The provider does not communicate any price information. This is a common practice for software vendors and service providers. Alternatively, you can contact the provider to find out current prices.

Demo version

Emplifi Reviews (31)

AI-generated summary

What users say about Emplifi

Based on 31 reviews

Emplifi is praised for its social media management capabilities, particularly its customizable dashboards and comprehensive analytics, which facilitate detailed reporting and performance tracking across multiple platforms. Many find the platform user-friendly, highlighting its clear layout and efficient content planning features. However, some users report occasional bugs, limited historical data access in dashboards, and a need for better LinkedIn integration. The support team is generally responsive, though some desire more proactive assistance.

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Software Guide for the category Social Media

Social Media

In our OMR Reviews Software Guide for the category Social Media we give you a detailed insight into the functions as well as advantages and disadvantages of the tools. Find out more about the briefing or download it directly via the button.

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