Emplifi

Formerly known as Socialbakers, Emplifi is recognized a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-drive insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies and deliver impactful customer engagement across marketing, commerce and care.

Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive, omnichannel tools and AI-powered social media management to increase efficiency for your team.

Differentiate your brand and drive sales with authentic, shoppable content by leveraging the power of user-generated content, customer ratings & reviews, and live video shopping. Enhance customer trust and engagement by showcasing real experiences and enabling seamless shopping experiences.

Meet customers on their preferred channel while driving seamless social media customer service backed by unparalleled customer intelligence.

Emplifi empowers brands to deliver the exceptional digital experiences consumers crave. Our proven solutions, trusted by the biggest consumer brands, increase customer satisfaction, enhance agent efficiency, and safeguard brand reputation and trust.