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HelpSpace
4.7 (16)
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This is how users rate the tool
0%
Ease of use
Category average: 85 %
0%
Customer support
Category average: 86 %
0%
Meets requirements
Category average: 89 %
0%
Ease of setup
Category average: 81 %
Related Links
Global features
Setup & support
Cloud
On-premise
24/7 support
German-speaking support
Data Privacy
Server location DE
Server location EU
Only EU companies affiliated
EU standard contract
Versions
Free version
Free trial
HelpSpace Reviews (16)
AI-generated summary
What users say about HelpSpace
Based on 16 reviews
Helpspace is noted for its user-friendly interface and efficient ticket management, which streamlines customer support workflows. Many appreciate its ability to consolidate multiple communication channels and create self-service documentation. Some users mention the need for additional features, such as a mobile app and more integrations (e.g., Slack). A few find the UI still under development. Overall, Helpspace is valued for its ease of use, quick setup, and positive impact on customer and employee satisfaction.
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