Listed in the following categories:

Customer Service

Task Management

HelpSpace

4.7 (16 reviews)

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What is HelpSpace?

HelpSpace is a support software that consolidates all support messages on a single platform. Users can manage messages in one inbox, break down issues into tasks, and resolve them as a team. Automations and rules simplify support process organization. Widgets can be integrated into websites or apps to connect with customers or share knowledge bases. The software starts at €30 per month, with add-ons available for extra channels, docs, and task boards.

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This is how users rate the product

9.7

Ease of use

Helpdesk

Average: 8.7

9.5

Meets requirements

Helpdesk

Average: 8.9

9.6

Customer Support

Helpdesk

Average: 8.5

9.7

Ease of setup

Helpdesk

Average: 8.3

HelpSpace Pricing

Pricing details

Last edited: November 2024

Starter

€15.00/ User / month

Perfekt geeignet für Start-ups in der Frühphase und Gründer mit begrenztem Budget

Mindestens 2 Benutzer

Bis zu 5 Benutzer

2 E-Mail Channels

1 Docs Seiten

2 Task Boards

Regeln und Automation

Unbegrenzte Anzahl an Kunden

Web-Widget

Integrationen

API

Team

€25.00/ User / month

Perfekte geeignet für kleine Teams und Organisationen mit mehreren Produkten.

Mindestens 2 Benutzer

Bis zu 15 Benutzer

4 E-Mail Channels

3 Docs Seiten

4 Task Boards

Docs Mehrsprachigkeit

Docs Artikel-Versionierung

Regeln und Automation

Unbegrenzte Anzahl an Kunden

Web-Widget

Integrationen

API

Business

€45.00/ User / month

Perfekt für größere Unternehmen mit mehr als fünf Benutzern und umfangreichem Produktportfolio.

Mindestens 5 Benutzer

Kein Benutzerlimit

10 E-Mail Channels

5 Docs Seiten

10 Task Boards

Docs Mehrsprachigkeit

Docs Artikel-Versionierung

Keine "Powered by" Attribution

Concierge Onboarding Service

Benutzerdefinierte Felder

Regeln und Automation

Unbegrenzte Anzahl an Kunden

Web-Widget

Integrationen

API

HelpSpace Reviews (16)

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HelpSpace Content

HelpdeskKundenserviceChristian Wittemöller 1/16/2025Consider customer service trends 2024 and turn customer service into a future-proof revenue driver

KundenserviceCarolin Puls 4/30/2024Digital Customer Service - These are the Best Tools for Your Company

Mobile MarketingKundenserviceHelpdeskCRMCarolin Puls 8/22/2023"Customers Are Kings: This is Why Customer Centricity is Important for Your Business"