Customer Service software & tools for small market segments (Page 7)
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Squarelovin, a SaaS startup established in 2016, offers an Instagram analytics marketing suite for brands, agencies, and influencers, aiming to boost conversions and reach.
AIVITEX is a remote customer support software increasing productivity, GDPR-compliant, German-based, costing €100 per month, with free demo available.
ISL Light is a secure remote desktop tool for online support and unattended computer maintenance. Features include screen sharing, file management, and video calls.
Upwork connects businesses with freelancers globally across various fields like IT, design, marketing, and more. Free registration and payment upon work approval.
YouTrack: project management tool for all team sizes. Features task tracking, time management, and reporting. Starts at $20/month.
Looply is an automated project management software perfect for agencies and sole proprietors. It offers direct communication, time tracking, and integrations to various tools.
ServiceNow CSM enhances customer service by unifying front, middle, and back offices. It provides proactive monitoring, self-service portal, chatbot, and varying packages.
Customization
Content management
plus 72 more
Heropost is a user-friendly, all-in-one social media management tool. It allows for integration of unlimited accounts, offers a content creator, scheduler, and analytics.
Crisp is a multi-channel messaging platform that offers a shared inbox for customer interactions, provides co-browsing for real-time assistance, and is accessible across devices.
Freshservice delivers 308% ROI with features like incident management, knowledge management, automation and analytics. Various add-ons enhance the system's utility.
Automate ticket routing
Ticket prioritization
plus 13 more
SAS® Customer Intelligence 360 is a platform propelling customer analytics, aiding over 1000 clients globally.
OKOMO is a 100% web-based omnichannel plugin that offers live consultation for online businesses. Features include video call, chat, screenshare, and integrated scheduling.
Moodcase is a cloud-based tool for photographers, promoting efficient photo-sharing and collaboration.
Podium, a text-based web chat, enhances customer interactions. Allows lead collection and better service delivery. Comes with a free 14-day trial and different price packages.
Tawk.to is a widely-used, free live chat software supporting over 45 languages. Features include real-time monitoring, an integrated knowledge base, and handy shortcuts.
Tele-LOOK offers high-quality video communication for businesses, enhancing collaboration across distances with secure encryption and interactive features.
Zoho SalesIQ delivers customer engagement, live chat, and analytics. It unifies marketing, sales, and service efforts.
tomedo® is a Mac-friendly medical software offering automation, billing suggestions, speech recognition, online appointments, video consultations. 30-day money back guarantee.
CGM MEDISTAR is a customizable practice software for healthcare professionals. It supports billing, documentation, communication, and is mobile-friendly.
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