Customer Service software & tools for small market segments (Page 6)
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Helpscout is a simple support platform for growing businesses, integrating various channels and over 90 softwares. Offers quick setup, extensive analytics and affordable plans.
Infobip provides communication solutions for businesses worldwide, offering various channels like SMS, email, social media, and more.
Customization
User, role, and access management
plus 62 more
Totango is a platform optimizing customer relationships, promoting business growth. Allows trend tracking and customer interaction for 8000+ users.
Customer monitoring
Customer profiles
plus 13 more
3CX offers a flexible, cost-effective business VoIP communication solution featuring telephony, video, and live chat to boost productivity and customer experience.
Real Cookie Banner is a WordPress plugin for opt-in cookie and consent management, compliant with GDPR and other regulations.
Gedys CXM | CRM, built on a no-code platform for flexible and more efficient sales processes. 100% GDPR-compliant. Available on-premises, in the cloud, and as an app.
Tixxt provides a digital hub for associations and corporate groups for collaboration and communication. Ideal for decision-making and bundling expertise.
Retention automation for low-touch SaaS. Pre-built workflows that detect churn risk early and run automatically. AI-powered. Saves 20-30% of at-risk customers with zero daily work.
Novomind iMARKET is a marketplace software that auto-integrates product ranges into global marketplaces.
Outgrow aids in content marketing with 1000+ design templates and 300 optimized content pieces. It integrates with 1000+ tools and offers packages for solo creators to teams.
Collaborative editorial calendars / scheduling content
Wysiwyg editor
plus 13 more
Mouseflow performs behavior analysis for website optimization, tracking user journeys and providing friction scores.
Guru is a free wiki tool for up to 3 users, offering content and document management, text editing, and custom templates. Testable for 30 days.
PollHero ist die AI-gestützte Survey-Plattform für Website-Feedback - 100% DSGVO-konform in DE gehostet. Stelle die richtigen Fragen und erhalte automatisch klare Insights.
Hotjar Surveys analyzes customer behavior, collects feedback via on-site suggestion box, shows user navigation with heatmaps, and provides live replays.
Freshchat consolidates messaging channels and customizes self-service across platforms. Offers AI-driven insights and easily built chatbots. Suitable for all business sizes.
Replyco centralizes all customer communications, improves team collaboration, and offers features like automated emails and live chats. Ideal for online merchants.
Starbuero.de is a 24/7 telephone service for businesses offering order acceptance, query resolution, and industry solutions.
ReplyOne is an AI response management tool that speeds up customer inquiries handling. It integrates with company systems, supports 70 languages, and is used by 120+ companies.
Babelforce is a no-code automation platform for easy customer interaction management, especially for contact centers.
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